Get answers to your travel questions — fast.
We’ve helped over 10,000 travelers since 2017. Below you’ll find answers to the questions we hear most often. If you don’t see yours, just ask — we typically respond within 30 minutes.
📞 Call: +880 9639-203090
💬 WhatsApp: +880 1713-289178
✉️ Email: support@goflybd.com
Hours: Saturday – Thursday, 10 AM – 6 PM
Yes. We're fully licensed and government-registered. Our IATA accreditation number is 42337956, which you can verify directly on the IATA website. We're also registered with ATAB (membership #4298) and hold Civil Aviation License #0007726.
What does this mean for you? We connect directly to airline booking systems — the same ones airlines use at their counters. There's no middleman adding fees to your ticket.
Learn more about why we're a trusted travel and tourism expert in Bangladesh.
We handle everything related to travel:
Think of us as your one-stop travel partner. Most customers use us for multiple services — for example, booking a Thailand tour that includes visa processing, flights, hotels, and transfers all handled together.
Three things come up most in our Google reviews:
1. We're honest about your chances. If your visa application looks weak, we'll tell you upfront rather than take your money and hope for the best. We declined over 50 visa applications last year during free consultations because we didn't want customers wasting money on likely rejections.
2. We answer when you need us. Travel problems don't wait for business hours. When an Emirates flight was cancelled at 11 PM during Eid last year, we rebooked the customer within 45 minutes. Other agencies' phones were off.
3. No hidden fees. The price we quote is what you pay. We don't charge booking fees, hold fees, or processing fees. Some agencies quote low, then add thousands in charges later. We don't operate that way.
Read more about how to choose the best travel agency in Dhaka and why we're consistently rated among the best travel agencies in Bangladesh.
Since 2017 — over 8 years now. In that time, we've served more than 10,000 customers and maintained a 4.8-star rating across 431+ Google reviews. About 70% of our customers come back for their next trip, which tells us we're doing something right.
You can learn more about our team and credentials on our about page.
The fastest way is WhatsApp. Send us your route, dates, and number of passengers to +880 1713-289171. We'll reply within 30 minutes with 3-5 flight options, complete pricing, and our honest recommendation.
You can also call us directly at the same number during office hours.
Once you pick an option, you pay (bKash, Nagad, bank transfer, card, or cash) and receive your e-ticket via WhatsApp and email within minutes.
No. Because we have IATA accreditation, we access the exact same fares as airline websites. There's no markup on our end.
What you get by booking through us that you don't get booking directly:
Check out our guide on how to get cheap air tickets for more booking tips.
Prices change daily based on demand, so these are ranges rather than exact figures:
Domestic (one-way):
International (one-way):
For your exact price, just message us with your dates. We'll quote within 30 minutes.
See our full air ticket price guide for more routes.
All major airlines departing from Bangladesh — over 50 carriers total. This includes:
Domestic:
Biman Bangladesh, US-Bangla, Novoair, Air Astra
Middle East:
Southeast Asia:
Singapore Airlines, Malaysia Airlines, Thai Airways, AirAsia
International:
We have a complete airlines directory with office locations and contact details if you need them.
Yes, for most airlines. Holds typically last 24-72 hours depending on the fare type. Unlike some agencies that charge ৳5,000-10,000 for this, we do it free. Airlines don't charge us for holds, so we don't charge you.
Every ticket comes with a PNR (booking reference) number. To verify, go to your airline's website, click "Manage Booking," and enter your PNR and last name. If your booking shows up, it's genuine.
We also send tickets from official airline email systems, plus our own confirmation.
Call or WhatsApp us immediately at +880 1713-289178. We'll work on rebooking you on the next available flight. During major disruptions (like the Eid 2024 Emirates cancellation), we've rebooked customers within an hour while they were still at the airport.
Our emergency WhatsApp is monitored for urgent travel issues even outside office hours.
For airline-specific guidance, see our guide on Turkish Airlines delays and cancellations.
Yes — visa processing is one of our core services. We handle tourist, business, medical, and student visas for over 40 countries.
What we do:
No — and you should be cautious of any agency that claims they can. Embassies make final decisions, not agencies.
What we can guarantee is proper preparation. That's why we have a 90%+ success rate on the cases we accept. The key word there is "accept" — we decline applications that look likely to fail. Last year, we turned down over 50 applications during free consultations because we didn't want customers wasting money on weak cases.
If your profile needs work, we'll tell you what to improve and when to reapply.
Over 40 countries. The most popular among our customers:
Easy processing (3-7 days):
Medium difficulty (7-20 days):
More complex (15-45 days):
Popular Schengen Countries:
Germany | France | Italy | Netherlands | Switzerland | Belgium | Spain | Norway
Success rates are based on cases we accept after pre-screening. We only take applications we believe can succeed.
Our service fees depend on complexity:
| Difficulty | Countries | Service Fee |
|---|---|---|
| Easy | Malaysia, Thailand, Turkey | ৳5,000 – ৳8,000 |
| Medium | Singapore, Dubai | ৳6,000 – ৳10,000 |
| Complex | Schengen, UK, Canada, Australia | ৳12,000 – ৳20,000 |
| USA | Contact us | Quote on request |
Embassy fees are separate and paid directly to the embassy or visa center. We always disclose the total cost upfront before you commit.
It varies by country, but common requirements include:
After your free assessment, we send you a checklist customized to your specific situation and destination. For Schengen applications, see our complete Schengen visa checklist.
Based on thousands of applications we've seen, the most common reasons are:
We address all of these during preparation. For more details, see our country-specific guides:
Embassy fees are non-refundable — they keep them regardless of outcome. Our service fee covers work already completed (document preparation, form filling, etc.), so that's also non-refundable.
However, if rejection was due to an error on our part (rare), we'll assist with reapplication at no additional service charge. Either way, we analyze why the rejection happened and advise on next steps.
See our full refund policy for details.
Possibly. Contact our senior visa consultant Bablu directly at +880 1713-289175. He has over 10 years of experience and has processed 3,000+ visas, including many reapplication cases.
He'll review your previous rejection, assess what went wrong, and advise whether reapplying now makes sense or whether you should wait and strengthen your case first.
No. We only handle tourist, business, medical, student, and Umrah visas. If someone offers you a work visa using goFLY's name, it's a scam.
Indian transit visas for Bangladeshi passport holders are currently restricted. We're not processing Indian transit visas at this time. Medical visas may be available — contact us to discuss your specific situation.
For general India visa information, see our Indian visa for Bangladeshi page.
We have 143+ packages to 10 destinations, ranging from budget-friendly to luxury:
| Destination | Land Only (From) | With Air (From) |
|---|---|---|
| Nepal | ৳9,499 | ৳42,999 |
| Thailand | ৳8,499 | ৳37,999 |
| Malaysia | ৳11,499 | ৳53,499 |
| Singapore | ৳18,999 | ৳70,999 |
| Maldives | ৳20,500 | ৳62,999 |
| Dubai | ৳55,499 | ৳91,000 |
| Indonesia | ৳15,999 | ৳55,999 |
| Vietnam | ৳12,999 | ৳48,999 |
| Sri Lanka | ৳16,999 | ৳58,999 |
Browse all options on our tour packages page.
Popular Packages:
Looking for budget options? Check out the cheapest Asian destinations for Bangladeshi travelers.
Every package includes:
"Land only" packages include everything above. "With air" packages also include return flights from Dhaka.
Absolutely. About half our tour bookings are custom itineraries. Tell us your budget, dates, must-see places, and any special requirements (halal food, wheelchair access, honeymoon setup, etc.). We'll create a personalized package within 24 hours.
Call our tour desk at +880 1713-289173 to discuss.
For travel inspiration, check out:
Depends on the destination:
Let us know your requirements when booking and we'll plan accordingly.
| Season | Recommended Booking Time |
|---|---|
| Peak season (December-February, Eid) | 45-60 days minimum |
| Regular season | 30 days recommended |
| Last-minute | Possible, but fewer options |
Eid packages fill up especially fast — we recommend booking 2+ months ahead.
For travel preparation, see our travel tips for Bangladeshi travelers and solo travel tips.
Answer
See our EMI policy for installment options.
No. The price we quote is the price you pay. We don't add booking fees, service charges, or processing fees.
The only separate costs are embassy fees for visas (paid directly to the embassy/visa center) — and we always disclose these upfront before you commit to anything.
It depends on the service:
Flights: Per airline fare rules. Some tickets are refundable with a fee, others are non-refundable. We explain this before you book.
Tours:
Visas: Our service fee is non-refundable once work begins. Embassy fees are always non-refundable.
Full details in our refund policy.
Yes, subject to provider rules. Contact us with your booking reference and we'll check what changes are possible and what fees apply. We always confirm costs before making any changes.
For airline-specific policies:
General inquiries:
Specific services:
| Service | Phone |
|---|---|
| Flights | +880 1713-289171 |
| Visas | +880 1713-289170 |
| Tours | +880 1713-289173 |
We typically respond within 30 minutes during office hours.
Visit our contact page for more options.
No. About 90% of our customers handle everything via phone and WhatsApp. Documents can be sent digitally.
If you prefer an in-person visit, you're welcome:
📍 Address: 1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
🕙 Hours: Saturday – Thursday, 10 AM – 6 PM (Closed Friday)
📍 Get directions on Google Maps
Looking for a travel agency near you? We serve customers from all over Bangladesh.
WhatsApp us at +880 1713-289178. We monitor this for urgent travel issues even outside regular hours.
When messaging about an emergency, include:
We prioritize flight cancellations, stranded passengers, and medical situations.
Yes. We store documents securely with limited access, retain them only as long as needed for your booking, and never share them with third parties except as required to complete your travel (like submitting to embassies).
Full details in our privacy policy.
If you didn’t find what you’re looking for, reach out:
💬 WhatsApp: +880 1713-289178 — We reply within 30 minutes
📞 Call: +880 9639-203090
✉️ Email: support@goflybd.com
We’re happy to help with anything travel-related.
| Category | Links |
|---|---|
| Flights | Air Ticket Prices • Airlines Directory • Cheap Air Tickets |
| Visas | Visa Services • Embassy Directory |
| Tours | Tour Packages • Travel Guide |
| Company | About Us • Contact Us |
| Policies | Refund Policy • Privacy Policy • Terms & Conditions |
IATA: 42337956
ATAB: 4298
Civil Aviation: 0007726
Support