Novoair Sales Office | Contact Number, Address, Ticket Booking

Novoair Contact

Novoair Contact, Dhaka Corporate Office, is located at House-50, 3rd Floor, Road-11, Block-F, Banani, Dhaka. Novoair is the operator of the 4th scheduled airline in the Bangladeshi domestic airline market. Find the sales office address of Novoair in Bangladesh.

Contacts for buying air tickets




Note: We only sell Novoair tickets. This website has no affiliation with Novoair.

Novoair Helpline

Find below the customer care details of Novoair in Bangladesh, including the Novoair contact address and telephone. You can book tickets, cancel, or get offers on all flights operated by Novoair. Reach the Novoair contact service in the city for queries on flight information, reservation, refund, cancellation, baggage, rewards, or others.

Novoair Contact | Novoair Office Address

Corporate Office
House-50, 3rd Floor, Road-11
Block-F, Banani, Dhaka

09666722224, Reservation Ext: 5100-03
Marketing & Sales Ext: 5115-16, 19, 20

Novoair Email Address
[email protected]

Novoair Official Website

Banani Office
House-32, Chandiwala Mansion
2nd Floor, Road-11, Block-G, Banani

09666722224, ext: 5111, 5400-03


Gulshan Office
Z Tower, Ground Floor
Plot-4, Road-132, Gulshan 1, Dhaka

09666 722224, ext: 5124;


Motijheel Office
Karim Chamber (Ground Floor)
99, Motijheel C/A.

+880-9666722224, ext:5161;


Uttara Office
House-53, Road-18
Sector-3, Uttara, Dhaka

09666 722224, ext: 5121


Asad Gate Office
Shop No. 15, New Colony Masjid Market (First Floor)
01, Asad Gate, Mohammadpur, Dhaka-1207

+880-9666722224, ext: 5167-5168


Airport Office
Hazrat Shahjalal International Airport

09666 722224, ext: 5122/23


Novoair Sales Office Chittagong

GEC Circle Office
Husna Mansion
2nd Floor, 1702 CDA Avenue
GEC Circle, Chittagong

09666 722224, ext: 5130-5133

01755656666; 031 2558281/82

Agrabad Office
Ayub Trade Center (Ground Floor)
1269/B, Sheikh Mujib Road
Agrabad Commercial Area.

+88-09666722224, ext: 5159-5160; +880-31-2521931

+880 1755656659

Chittagong Airport Office
Shah Amanat International Airport

+88-09666722224, ext: 5144


Novoair Sales Office Cox’s Bazar

Cox’s Bazar Office
Hotel Sea Palace (Front Side Market)
Kolatoli Beach Road, Cox’s Bazar

+88-09666722224, ext: 5145


Cox’s Bazar Airport Office
Cox’s Bazar Airport. 


Novoair Sales Office Jessore

Jessore Office
Rail Road, Chourasta, Jessore

+88-09666722224, ext: 5147-48


Jessore Airport Office
Jashore Airport.


Novoair Sales Office Khulna

Khulna Office
K.D.A Bhaban (Ground floor )
K.D.An Avenue, Khulna

+88-09666722224, ext: 5149-50;


Novoair Sales Office Sylhet

Sylhet Office
Anando Tower
Ground Floor, Jail Road, Sylhet

09666 722224, ext: 5152


Sylhet Airport Office
Osmani International Airport.


Novoair Sales Office Barisal

Barisal Office
Hotel Melody (1st Floor)
Agarpur Road, Barishal Sadar.

+88-09666722224, ext: 5157-58

Novoair Sales Office Rajshahi

Rajshahi Office
G-87, DM Bhaban, Oloker Mor
Station Road, Boalia.

+88-09666722224, ext: 5155-56

Novoair Sales Office Saidpur

Saidpur Office
Holding No# 0011 (Ground Floor),
Shahid Dr. Zikrul Haque Road.
Saidpur, Nilphamari 

+88-09666722224, ext: 5153-54

Saidpur Airport Office
Saidpur Airport.


Rangpur Office
47, Dhap Cantonment Road, Rangpur

+88-09666722224, ext: 5163-64

Queries handled by Novoair Contact Office, Dhaka Customer Care

Flight Information, Flight Ticket Booking, Ticket Rescheduling, Ticket Cancellation, Online Check-in, Baggage Allowance, Airport Lounges, Airport Transfers, Airport Facilities, In-Flight Meals, Missing Luggage, Meet and Greet, Delayed Flights, Economy Class, SMILES.

Novoair Check-In Information

Check-In Online
Online check-in is available 12 hours before your scheduled departure time. It closes 90 minutes before the scheduled departure of all passengers, including e-tickets.

Online check-in can be completed via the airline’s check-in webpage.

Airport Check-In
The airport check-in counter will be closed 15 minutes before departure.

Novoair Baggage Allowance

Carry-On Baggage
Adults are allowed a piece of check bag, weighing a maximum of 7kg (combined).

Children are allowed to carry one checked bag weighing a maximum of 7kg (combined).
An infant is allowed one suitable carry-on bag.
All carry bags must measure up to 35 cm x 15 cm x 22 cm.

Checked Baggage
Adults are allowed two checked bags weighing a maximum of 20kg (combined).

Children are also allowed two checked bags weighing a maximum of 20 kg (combined).
One piece of infant checked bag is allowed, weighing a maximum of 10 kg (combined).
All checked bags must measure up to 100 cm x 40 cm x 60 cm.

Novoair Destinations

The airline operates up to 30 daily flights from Bangladesh to destinations between Bangladesh and India:

  • Dhaka
  • Chattogram
  • Cox’s Bazar
  • Rajshahi
  • Jashore
  • Sylhet
  • Saidpur
  • Barishal
  • Kolkata

Novoair Class Fare

Economy Class
Novoair provides standard economy seats. All 7 of the Novoair aircraft have 68 passenger seats. Relax in comfortable padded seats with fold-down trays and ample storage space.

Inflight Meals
Provides NovoAir food on international flights. The dishes are prepared by experienced and seasoned chefs and highlight dishes from different regions.

Snacks are available on domestic flights.

On-board WiFi is not currently available.

There is currently no entertainment system onboard. The magazine is available.

Novoair Frequent Flyers Program SMILES

The airline has a frequent flyer program known as “SMILES,” the first Bangladeshi airline to offer a regular flyer program. When you book a Novoair ticket, select ‘SMILES’ from the Frequent Flyer Programs drop-down list to collect your points when you fly! Redemption starts as low as 1,500 miles for Domestic and 2,000 miles for International Travel.

Novoair Hub Airport

Hazrat Shahjalal International Airport
Hazrat Shahjalal International Airport is the largest and most important airport in Bangladesh. Operated and maintained through the Civil Aviation Authority of Bangladesh, the Bangladesh Air Force also uses it. Located in Kurmitola, Northern Dhaka, It started working in 1980, taking charge of Tejgaon Airport as the only international airport in the country.

It is the hub of all Bangladeshi airlines, including Biman Bangladesh Airlines, Regent Airways, Novoair, US-Bangla Airlines, and United Airways.

About Novoair

Novoair (নভোএয়ার) is a Bangladeshi airline based in Dhaka. The airline mainly operates domestic flights but also operates one international flight to destinations in India.

Novoair was established in 2007 and did not start flying until 09 Jan 2013 and did not launch international flights in 2015. The airline has a hub at Shahjalal International Airport.

Novoair received the country’s leading private airlines and the “Domestic Airline of the Year” and “best customer-friendly” airline trophies in 2019.

On the 9th of January 2020, Novoair celebrated its 7th birthday. Novoair announced that it had been operating for seven years the airline has used 61,599 flights, carrying more than 3.33 million passengers.

Novoair operates several domestic flights, which are one of the most popular routes from Dhaka to Chittagong. The airline is consolidating its domestic network and is looking to expand into the international sector. More: Novoair Office

Types of Planes / Aircraft available with Novoair

Total fleet size: 7

  • ATR 72-500

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