If you’re planning to fly with Novoair, one of the leading domestic airlines in Bangladesh, you’ll want to be informed about everything you need to know to make your travel experience smooth and hassle-free. From booking tickets and checking flight schedules to understanding their baggage policies and how to contact their customer service, we’ve got you covered.
In this comprehensive guide, we will walk you through the most important details about Novoair’s offices, ticket prices, baggage policies, and much more. Whether you’re flying from Dhaka to Sylhet, Cox’s Bazar, or Chittagong, you’ll find all the essential information here.
How to Contact Novoair: Offices and Phone Numbers
Before you book your flight, you may want to know where you can find Novoair offices or call them if you have any questions. Here’s a simple list of where Novoair has offices, and the best way to contact them.
Novoair Contact Number and Offices in Dhaka
If you live in Dhaka, or you’re flying from Dhaka, here’s how you can reach Novoair’s head office and other branches:
Corporate Office
House-50, 3rd Floor, Road-11
Block-F, Banani, Dhaka
Telephone
09666722224, Reservation Ext: 5100-03
Marketing & Sales Ext: 5115-16, 19, 20
Novoair Email Address
[email protected]
Novoair Official Website
www.flynovoair.com
Banani Office
House-32, Chandiwala Mansion
2nd Floor, Road-11, Block-G, Banani
Telephone
09666722224, ext: 5111, 5400-03
Mobile
01755656662
Gulshan Office
Z Tower, Ground Floor
Plot-4, Road-132, Gulshan 1, Dhaka
Telephone
09666 722224, ext: 5124;
Mobile
01755656665
Motijheel Office
Karim Chamber (Ground Floor)
99, Motijheel C/A.
Telephone
+880-9666722224, ext:5161;
Mobile
+880-1755656648
Uttara Office
House-53, Road-18
Sector-3, Uttara, Dhaka
Telephone
09666 722224, ext: 5121
Mobile
01755656664
Asad Gate Office
Shop No. 15, New Colony Masjid Market (First Floor)
01, Asad Gate, Mohammadpur, Dhaka-1207
Telephone
+880-9666722224, ext: 5167-5168
Mobile
+880-1755656643
Airport Office
Hazrat Shahjalal International Airport
Telephone
09666 722224, ext: 5122/23
Mobile
01755656663/67
Novoair Sales Office Chittagong
GEC Circle Office
Husna Mansion
2nd Floor, 1702 CDA Avenue
GEC Circle, Chittagong
Telephone
09666 722224, ext: 5130-5133
Mobile
01755656666; 031 2558281/82
Agrabad Office
Ayub Trade Center (Ground Floor)
1269/B, Sheikh Mujib Road
Agrabad Commercial Area.
Telephone
+88-09666722224, ext: 5159-5160; +880-31-2521931
Mobile
+880 1755656659
Chittagong Airport Office
Shah Amanat International Airport
Telephone
+88-09666722224, ext: 5144
Mobile
+880-1755656668
Novoair Sales Office Cox’s Bazar
Cox’s Bazar Office
Hotel Sea Palace (Front Side Market)
Kolatoli Beach Road, Cox’s Bazar
Telephone
+88-09666722224, ext: 5145
Mobile
01755656669
Cox’s Bazar Airport Office
Cox’s Bazar Airport.
Mobile
+880-1755656604
Novoair Sales Office Jessore
Jessore Office
Rail Road, Chourasta, Jessore
Telephone
+88-09666722224, ext: 5147-48
Mobile
01755656670
Jessore Airport Office
Jashore Airport.
Mobile
+880-1755656603
Novoair Sales Office Khulna
Khulna Office
K.D.A Bhaban (Ground floor )
K.D.An Avenue, Khulna
Telephone
+88-09666722224, ext: 5149-50;
Mobile
01755656671
Novoair Sales Office Sylhet
Sylhet Office
Anando Tower
Ground Floor, Jail Road, Sylhet
Telephone
09666 722224, ext: 5152
Mobile
01755656672
Sylhet Airport Office
Osmani International Airport.
Mobile
+88-01755656605
Novoair Sales Office Barisal
Barisal Office
Hotel Melody (1st Floor)
Agarpur Road, Barishal Sadar.
Telephone
+88-09666722224, ext: 5157-58
+880-1755656658
Novoair Sales Office Rajshahi
Rajshahi Office
G-87, DM Bhaban, Oloker Mor
Station Road, Boalia.
Telephone
+88-09666722224, ext: 5155-56
+880-1755656657
Novoair Sales Office Saidpur
Saidpur Office
Holding No# 0011 (Ground Floor),
Shahid Dr. Zikrul Haque Road.
Saidpur, Nilphamari
Telephone
+88-09666722224, ext: 5153-54
+880-1755656656
Saidpur Airport Office
Saidpur Airport.
Mobile
+880-1755656606
Rangpur Office
47, Dhap Cantonment Road, Rangpur
Telephone
+88-09666722224, ext: 5163-64
+88-01755656647
How to Book a Ticket with Novoair: Step-by-Step
Booking a ticket with Novoair is super easy! Whether you’re traveling to Chittagong, Sylhet, or Cox’s Bazar, here’s how you can book your tickets.
1. Booking Online
The fastest way to book a flight is by visiting the Novoair website. Here’s how you can do it:
- Go to www.flynovoair.com
- Choose your departure and arrival cities, travel dates, and the number of passengers.
- Select the flight that fits your schedule and budget.
- Enter your personal details and payment information to complete the booking.
2. Booking via Phone
If you prefer speaking to someone, you can call Novoair’s customer care at the contact numbers listed above to make your booking.
3. Booking Through Travel Agents
Novoair has partnered with travel agents across the country. If you’re not sure how to book online, you can go to an authorized agent who can help you with the booking process.
Novoair Flight Schedules: Get Ready to Travel
If you’re planning to travel on one of the most popular routes in Bangladesh, it’s important to know Novoair’s flight schedules. Whether you’re traveling to Sylhet, Chittagong, or Cox’s Bazar, Novoair has daily flights that make it easy to get to your destination.
Dhaka to Sylhet Flight Schedule
- Flight Frequency: Daily
- Duration: 50 minutes
- Ticket Price: BDT 2,000 to BDT 5,000 (depending on the season)
Dhaka to Chittagong Flight Schedule
- Flight Frequency: Multiple flights per day
- Duration: 55 minutes
- Ticket Price: BDT 2,000 to BDT 4,500
Dhaka to Cox’s Bazar Flight Schedule
- Flight Frequency: Daily
- Duration: 1 hour
- Ticket Price: BDT 2,500 to BDT 5,500
Sylhet to Dhaka Flight Schedule
- Flight Frequency: Multiple flights per day
- Duration: 50 minutes
- Ticket Price: BDT 2,000 to BDT 4,000
Novoair Baggage Allowance: What You Can Bring
When you’re flying with Novoair, it’s important to know the baggage rules to avoid any surprises at the airport. Here’s a simple guide to help you pack right!
Carry-On Baggage
- Adults: One piece of hand baggage weighing up to 7 kg.
- Children: One piece of hand baggage weighing up to 7 kg.
- Infants: One small carry-on bag.
Checked Baggage
- Adults: Two pieces of checked baggage, each up to 20 kg.
- Children: Two pieces of checked baggage, each up to 20 kg.
- Infants: One checked bag, weighing up to 10 kg.
Tip: Be sure to check the baggage restrictions before your flight, as excess baggage could incur additional fees.
Novoair Check-In Process: How It Works
Whether you book your flight online or through an agent, Novoair offers two easy ways to check in for your flight: online or at the airport.
Online Check-In
- When: You can check in online 12 hours before your flight.
- How: Visit the Novoair website, enter your booking details, and follow the steps to check in.
- Tip: Online check-in closes 90 minutes before your flight departure, so be sure to do it early!
Airport Check-In
- When: Arrive at the airport at least 1.5 hours before your flight.
- How: Go to the Novoair check-in counter, show your ID, and receive your boarding pass.
Novoair In-Flight Experience: What to Expect
If you’re flying with Novoair, you can expect a comfortable experience. Here’s what you can look forward to:
Economy Class Seats
Novoair offers comfortable economy class seats with plenty of legroom. The seats are padded, and you’ll have a fold-down tray to enjoy snacks or work on your laptop. Plus, with just 68 seats on each plane, the atmosphere feels relaxed and friendly.
Snacks on Domestic Flights
On short domestic flights, Novoair offers light snacks. Whether you’re traveling to Sylhet or Chittagong, you can enjoy some refreshments along the way.
Entertainment
Currently, Novoair doesn’t offer in-flight entertainment like movies or Wi-Fi, but you can bring your own book or magazine to pass the time. They also provide a magazine that features information about the airline and travel tips.
Why Choose Novoair for Your Next Flight?
Novoair is more than just an airline – it’s a friendly, reliable option for your domestic travel needs in Bangladesh. With easy booking, great customer service, and comfortable flights, Novoair is the right choice for both business and leisure travelers.
Things We Love About Novoair:
- Quick, Affordable Flights: Whether you’re flying from Dhaka to Sylhet or Dhaka to Cox’s Bazar, Novoair is known for its on-time flights.
- Helpful Customer Service: Need help with a booking? Novoair’s customer care team is always ready to assist you.
- Frequent Flyer Program: Novoair has a SMILES program where you can earn points each time you fly and redeem them for discounts or free flights.
For more information, you can visit their official site at www.flynovoair.com.
Frequent Flyer Tips: Get the Most Out of Novoair
If you love flying with Novoair, you might want to join their SMILES Frequent Flyer Program. This program rewards regular travelers with points for each flight, which you can use for future discounts or even free flights. Here’s how you can make the most of it!
What is the SMILES Program?
The SMILES program is Novoair’s way of thanking frequent flyers. For every flight you take, you earn points (called SMILES points) that you can redeem on future flights. The more you fly, the more points you collect, and the more benefits you receive!
How to Join the SMILES Program
It’s simple! When booking a flight, you can register for the SMILES program at the same time. All you need is a valid email address. Once you’re signed up, you’ll start earning points from your very first flight!
How to Use SMILES Points
Once you’ve earned enough points, you can use them to:
- Get discounts on flights.
- Upgrade your seat to a better class.
- Redeem free flights after accumulating a large number of points.
For example, if you take multiple trips between Dhaka and Chittagong, you could save up enough points to get a free ticket on your next trip!
Ticket Price Tips: Save Money on Your Flights
When flying with Novoair, you don’t have to break the bank to enjoy a comfortable trip. Here are some ticket price tips to help you get the best deals:
1. Book Early to Get the Best Prices
Like most airlines, Novoair offers cheaper tickets if you book well in advance. The earlier you book, the lower your ticket prices are likely to be. If you know the dates you want to travel, don’t wait! Grab your tickets as soon as possible for the best deals.
2. Be Flexible with Your Travel Dates
If you’re not in a hurry, being flexible with your travel dates can save you a lot of money. Flights on weekdays, especially Tuesday and Wednesday, tend to be cheaper compared to weekends when everyone is traveling.
3. Look for Special Promotions
Novoair often runs special promotions or discounts, especially around holidays, school vacations, or festival seasons. Make sure to check the airline’s special offers page on their website or subscribe to their newsletter to get notified when sales happen.
4. Use Your SMILES Points for Discounts
If you’re already a member of the SMILES Frequent Flyer Program, you can use your points to get discounts on future flights. This is a great way to save money on your next trip!
5. Check for Student Discounts
Are you a student? Some airlines, including Novoair, offer special student discounts on ticket prices. Don’t forget to ask when booking!
How to Manage Your Novoair Booking: Changes and Cancellations
Life can be unpredictable, and sometimes you might need to change or cancel your flight. Here’s how you can easily manage your booking with Novoair.
How to Change Your Flight
If your travel plans change, Novoair allows you to modify your booking. Here’s what you need to do:
- Visit the Novoair Website: Go to the “Manage Booking” section.
- Enter Your Booking Details: Use your booking reference and last name.
- Make Changes: You can change your flight dates, time, and even the passenger details.
- Pay Any Extra Fees: Depending on the fare you purchased, you may need to pay a fee to change your flight.
How to Cancel Your Flight
If you need to cancel your flight, it’s easy with Novoair:
- Log in to Your Account: Go to the “Manage Booking” section on the Novoair website.
- Select the Cancellation Option: Follow the prompts to cancel your flight.
- Request a Refund: If your ticket is refundable, you can request a refund for the unused portion of your ticket. Be sure to check if there’s a cancellation fee.
Important Notes on Cancellations:
- Refund Policies: Tickets that are non-refundable might not get you money back. However, you could still get a voucher for future travel.
- Cancellation Fees: Depending on your ticket type (economy or business), you may incur a cancellation fee. Make sure to read the terms before booking.
If you prefer speaking to someone directly, you can also call Novoair’s customer service for help with changes or cancellations.
Common Questions About Novoair: FAQs
Here are some frequently asked questions to help you get all the information you need about flying with Novoair.
1. Is Novoair Safe to Fly With?
Yes, Novoair is a safe and reliable airline. The airline follows international safety standards, and their planes are regularly maintained. Plus, they have a team of experienced pilots and staff who ensure a smooth flying experience.
2. Can I Take My Pet on a Novoair Flight?
At the moment, Novoair does not allow pets to travel in the cabin. However, pets can travel as cargo under specific conditions. Be sure to check with the airline before booking if you’re planning to bring your furry friend along!
3. Does Novoair Serve Food on Domestic Flights?
For short domestic flights, Novoair usually provides light snacks and drinks, like water and juices. If you’re flying on a longer flight, such as Dhaka to Cox’s Bazar, you might be offered a small meal or snack depending on the flight duration.
4. Can I Change My Seat After Booking?
Yes, you can change your seat after booking by visiting the “Manage Booking” section on the Novoair website. Some changes may require an additional fee, depending on the seat type and availability.
5. What Are the Check-In Timings for Novoair?
- Online Check-In: Available 12 hours before your flight departure.
- Airport Check-In: Starts 2 hours before departure and ends 45 minutes before the flight departs.
6. Can I Travel with a Child on Novoair?
Yes, children can travel with Novoair. If you’re traveling with a child under 2 years old, you may be able to bring them on your lap with a special infant ticket. If your child is older, you can purchase a regular seat for them.
Where Can I Find More Information About Novoair?
For the latest flight schedules, updates, and special offers, always visit Novoair’s official website at www.flynovoair.com. You can also follow Novoair on social media for real-time updates and customer service assistance.
If you want to read about other airlines, such as Biman Bangladesh Airlines or US-Bangla Airlines, feel free to check out related articles on trusted travel websites for more options and comparisons.
Conclusion: Why Novoair is a Great Choice for Your Next Trip
In summary, Novoair offers great convenience, friendly service, and comfortable flights for both local and international travelers. Whether you’re flying to Sylhet, Chittagong, or Cox’s Bazar, you can count on Novoair for a smooth and enjoyable experience. With easy booking, flexible flight options, and a frequent flyer program, it’s no wonder Novoair is one of Bangladesh’s top choices for domestic flights.
So, next time you’re planning a trip, consider flying with Novoair! Don’t forget to check out their special offers and promotions for even better deals.
Happy travels!
