Air Arabia Dhaka Office 2026, Hotline & Booking
Air Arabia Dhaka Office
Official Contact, Verified August 2026
Air Arabia Dhaka Office Contact Number
Line busy? Call goFLY: 01713-289178Address: Autograph Building (SKA Tower), 67-68 Kamal Ataturk Avenue, Banani Model Town, Dhaka-1213
Email: dhaka@airarabia.com | airarabia.com
Hours: Sun–Thu 10:00 AM – 6:00 PM (per airarabia.com) | Fri–Sat: Closed
Route: Dhaka (DAC) → Sharjah (SHJ) | Daily flights | 5h 15m
How do I book Air Arabia flights from Dhaka, Bangladesh?
goFLY Limited, an IATA-accredited travel agency in Dhanmondi, Dhaka, books Air Arabia tickets from Bangladesh at competitive fares with EMI options, date-change & reissue support, and dedicated service. Call the goFLY hotline 09639-203090.
Air Arabia from Dhaka — Key Facts
- Air Arabia tickets booked & managed by goFLY Limited, IATA-accredited (IATA 42337956, ATAB 4298).
- Hotline: 09639-203090; WhatsApp & office in Dhanmondi, Dhaka (Sat–Thu).
- EMI via 29+ banks (tenure & interest vary by bank); date-change, reissue & refund assistance.
- 4.8★ Google (500+ reviews), 10,000+ customers served since 2017.
Every month goFLY issues 30+ Air Arabia tickets for travelers from Bangladesh. Popular routes include Dhaka–Almaty, Dhaka–Moscow and Dhaka–Baku via Sharjah (SHJ). New bookings, date changes and baggage queries are handled directly by our team. Call 09639-203090 or WhatsApp 01713-289178.
Air Arabia Dhaka City Office — Complete Details
Air Arabia's Dhaka city office sits in the Autograph Building (SKA Tower) , in Banani's main commercial area. Ticketing, reservations, refunds and every other passenger service are handled here.
| Item | Detail |
|---|---|
| Airline | Air Arabia (IATA: G9, ICAO: ABY), the Middle East's first low-cost carrier |
| Office Address | Autograph Building (SKA Tower), 67-68 Kamal Ataturk Avenue, Banani Model Town, Dhaka-1213, Bangladesh |
| Phone | |
| dhaka@airarabia.com | |
| Official Website | www.airarabia.com |
| Working Days | Sunday, Monday, Tuesday, Wednesday, Thursday |
| Office Hours | 09:00 AM – 05:00 PM (BST, GMT+6) |
| Closed | Friday and Saturday, plus Bangladesh public holidays |
| Nearest Landmark | Banani commercial corridor, Kamal Ataturk Avenue, close to the main banks |
| Google Maps | Directions → |
Air Arabia Head Office (Bangladesh): This office in the Autograph Building (SKA Tower), Banani is Air Arabia's only head office and city office in Bangladesh. There is a GSA (General Sales Agent) office in Chittagong, and no permanent office at the airport — only a check-in counter.
Office Location Map
Autograph Building (SKA Tower), 67-68 Kamal Ataturk Avenue, Banani, Dhaka-1213
Open in Google Maps →
Air Arabia Chittagong Office — Complete Guide
There is an office in Agrabad for buying an Air Arabia ticket or getting service from Chittagong (Chattogram). It works as a GSA (General Sales Agent) office, and every service the Dhaka office provides is available there too.
| Item | Detail |
|---|---|
| Office Name | Air Arabia Chittagong GSA Office |
| Office Address | Shafi Bhaban (4th Floor), Plot-06, Sheikh Mujib Road, Agrabad C/A, Chittagong-4100, Bangladesh |
| Phone Numbers |
+880 31 2513465 (Primary) +880 31 2514142 +880 31 2513467 |
| Working Days | Sunday – Thursday |
| Office Hours | 09:00 AM – 05:00 PM (Call to confirm) |
| Closed | Friday, Saturday |
| Nearest Landmark | Agrabad Commercial Area, Sheikh Mujib Road |
| Google Maps | Directions → |
What the Chittagong office can do
- New flight booking (Dhaka-Sharjah route)
- Date changes and reissues
- Cancellation request
- Extra baggage purchase
- Visa itinerary letter
- Special assistance request
Airport Counter — HSIA
Use the Air Arabia airport counter for same-day travel, boarding problems or urgent support.
| Item | Detail |
|---|---|
| Location | Hazrat Shahjalal International Airport (HSIA), Terminal 1, Departures Level |
| Phone | Use the city office numbers: +880 2 9145052 |
| Counter Opens | 4 hours before departure |
| Counter Closes | 60 minutes before departure |
| Recommended Arrival | 3 hours before departure (3.5–4 hours in peak season) |
Check-in Timeline
| Before the flight | What happens | What you do |
|---|---|---|
| 4 hours | Check-in counter opens | Arrive and join the queue |
| 3 hours | Recommended arrival time | Check-in, baggage drop |
| 2 hours | Immigration and security | Clear both |
| 60 minutes | Check-in closes | You must be checked in by now |
| 45 minutes | Boarding starts | Be at the gate |
What the Air Arabia Dhaka office can do
Ticketing & Reservations
- New flight booking (one-way, round-trip)
- Date and time changes, and reissues
- Cancellations and refund processing
- Group booking (10+ passengers)
- Air Rewards redemption
Passenger Services
- Seat selection
- Meal pre-order (buy on board only, no free meals)
- Wheelchair and special assistance (book 48 hours ahead)
- Infant and unaccompanied minor arrangements
- Visa itinerary letter for applications
Baggage Services
- Extra baggage bought in advance (cheaper online)
- Lost/delayed baggage claim follow-up
- No carton boxes (enforced since August 2023)
Air Arabia routes from Dhaka, and ticket prices
Air Arabia flies direct from Dhaka to Sharjah (SHJ). Sharjah is Air Arabia's hub, with onward connections to more than 150 destinations.
Route Overview
| Item | Details |
|---|---|
| Route | Dhaka (DAC) ↔ Sharjah (SHJ) |
| Distance | About 3,800 km |
| Flight Duration | ~5 hours 15 minutes (DAC→SHJ) | ~4 hours 45 minutes (SHJ→DAC) |
| Frequency | Daily (multiple flights, G9513, G9515, G9519) |
| Aircraft | Airbus A320 / A321 |
| Meal | Buy on board (nothing is free) |
| Entertainment | No seatback screens — bring your own device |
Dhaka → Sharjah: G9513 (09:36), G9515 (21:19), G9519 (08:33)
Schedules shift with the season; confirm on your ticket or at airarabia.com.
Sharjah vs Dubai — the differences that matter
| Item | Sharjah (Air Arabia) | Dubai (Emirates/flydubai) |
|---|---|---|
| Airport | Sharjah International (SHJ) | Dubai International (DXB) |
| Distance from Dubai | 30-40 km (taxi ~৳2,000-3,000) | City center |
| Ticket price | ৳10,000–20,000 cheaper ✓ | Higher |
| Best For | Budget travellers, and anyone living in Sharjah or Ajman | Dubai direct, premium travel |
Ticket Prices (Indicative, April 2026)
| Fare Type | One-Way | Round-Trip | Baggage |
|---|---|---|---|
| Value (Basic) | ৳18,000 – ৳22,000 | ৳35,000 – ৳42,000 | 10 kg cabin only |
| Value Plus | ৳22,000 – ৳28,000 | ৳42,000 – ৳52,000 | 20 kg checked + 10 kg cabin |
| Premium (Peak) | ৳30,000 – ৳38,000 | ৳58,000 – ৳72,000 | 30 kg checked + 10 kg cabin |
*Prices move with season and availability. For a real-time fare: 01713-289178
When are fares lowest?
| Period | Fare Range | Note |
|---|---|---|
| Off-Peak (Feb–Apr, Sep–Oct) | ৳18,000 – ৳25,000 | Best time to book |
| Shoulder (May, Nov) | ৳22,000 – ৳30,000 | Moderate |
| Peak (Eid, Dec, Jul–Aug) | ৳30,000 – ৳45,000 | Avoid if possible |
Air Arabia vs Emirates vs flydubai
| Item | Air Arabia | flydubai | Emirates |
|---|---|---|---|
| One-Way Fare | ৳18,000–28,000 ✓ | ৳25,000–35,000 | ৳45,000–60,000 |
| Airport | Sharjah (SHJ) | Dubai (DXB) | Dubai (DXB) |
| Free Baggage | 10 kg cabin | 20 kg checked | 30 kg checked ✓ |
| Free Meal | ✓ | ||
| Entertainment | None | Device streaming | ICE system ✓ |
| Seat Comfort | 29-30" | 30-31" | 32-34" ✓ |
| Best For | Budget | Mid-range | Premium |
Total Cost Comparison, Dhaka to Dubai (Economy)
| Airline | Base Fare | 20kg Baggage | Meal | Taxi (SHJ→Dubai) | Total |
|---|---|---|---|---|---|
| Air Arabia | ৳20,000 | +৳3,000 | +৳500 | +৳2,500 | ৳26,000 ✓ |
| flydubai | ৳28,000 | Included | +৳500 | , | ৳28,500 |
| Emirates | ৳50,000 | Included | Included | , | ৳50,000 |
• Budget travel: Air Arabia (cheapest even with add-ons)
• Mid-range: flydubai (Dubai direct, baggage included)
• Premium/Business: Emirates (best comfort, service, connections)
• Going to Sharjah or Ajman: Air Arabia (direct airport, no taxi needed)
Air Arabia Baggage Policy
Cabin baggage (hand luggage) — free on every fare
| Item | Allowance |
|---|---|
| Weight | 10 kg |
| Dimensions | 55 × 40 × 20 cm |
| Personal Item | One small bag (laptop or purse), with no weight limit |
Checked baggage — depends on fare type
| Fare Type | Checked Baggage | To add 20 kg |
|---|---|---|
| Value (Basic) | None (cabin only) | +৳3,000-4,000 online |
| Value Plus | 20 kg | Included |
| Premium | 30 kg | Included |
What extra baggage costs (per 5 kg)
| When you buy | Per 5kg | Per 10kg | Savings |
|---|---|---|---|
| At booking (online) | ৳1,500 | ৳3,000 | 50% saved |
| After booking (call centre) | ৳2,000 | ৳4,000 | Moderate |
| At the airport counter | ৳3,000 | ৳6,000 | The most expensive |
Special Items
- Wheelchair/Mobility Aids: Free — tell us at booking (48 hours ahead)
- Infant Items: Stroller and car seat free (outside your baggage allowance)
- Sports Equipment: A fee applies — pre-book it
UAE Visa — Bangladeshi Passport Holders
| Your situation | Status |
|---|---|
| Transit inside the airport (under 24 hours) | Allowed |
| Travelling to Sharjah or the UAE as a tourist | Restricted |
| Employment/Work visa | Restricted |
| You already hold a valid visa | Fine until it expires |
| Connecting through Sharjah (staying inside the airport) | No problem |
Bablu (Senior Visa Consultant, 10 years exp): 01713-289175
Air Arabia Online Services
| Service | Link | Details |
|---|---|---|
| Book Flights | airarabia.com | Official booking |
| Manage Booking | Manage Booking | Date change, seat, baggage add |
| Web Check-in | Check-in | From 48 hours before, until 4 hours before |
| Air Rewards | Air Rewards | A free loyalty programme — earn points |
How to check in on the web
- Go to airarabia.com or the Air Arabia app
- Click "Check-in" or "Manage Booking"
- Enter your PNR (6-digit booking reference) and last name
- Select the passengers
- Choose a seat (free or paid)
- Add extra baggage or a meal (cheaper online)
- Download the boarding pass or have it emailed
How to reach the Air Arabia Banani office
| From | Distance | Time | Transport |
|---|---|---|---|
| Gulshan-1 | 2.5 km | 10–15 min | Rickshaw, Rideshare |
| Gulshan-2 | 3 km | 10–20 min | Rideshare |
| Uttara | 11 km | 25–40 min | Rideshare, Metro Rail |
| Dhanmondi | 9 km | 30–50 min | Rideshare |
| Motijheel | 8 km | 25–45 min | Rideshare, Bus |
| HSIA Airport | 5 km | 15–25 min | Rideshare, Taxi |
Book without going to the Air Arabia office
Office line busy? Need a ticket at the weekend? goFLY Limited (IATA #42337956) at the official rate — book your Air Arabia ticket in Bengali, from home.
| Item | Air Arabia Office | goFLY Booking Service |
|---|---|---|
| Location | Banani visit required | Phone/WhatsApp, anywhere Bangladesh |
| Hours | Sun–Thu 9AM–5PM | Sat–Thu 10AM–6PM |
| Weekend | Closed Fri–Sat | Saturday Open |
| Airlines | Air Arabia only | Air Arabia, Emirates, Qatar, All Airlines |
| Compare | Cannot compare | We compare every airline and tell you the cheapest |
| Payment | Cash, Card | bKash, Nagad, Card, Bank Transfer, EMI |
| Language | English | Bengali and English |
| Price | Official rate | Same official rate (IATA regulated) |
goFLY Contact: 01713-289178
WhatsApp: 01713-289178 | Email: support@goflybd.com
Office: 1 Shukrabad Road, Motiur Nibash, Dhanmondi, Dhaka 1207 | Directions →
IATA #42337956 | ATAB #4298 | 4.8★ on Google | 10,000+ Customers
Customer Reviews
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Frequently Asked Questions
Where is the Air Arabia Dhaka office?
Autograph Building (SKA Tower), 67-68 Kamal Ataturk Avenue, Banani Model Town, Dhaka-1213 — in the Banani commercial corridor, close to the main banks.
What is the Air Arabia Dhaka office phone number?
Primary: +880 2 9145052 | Alternate: +880 2 9140868
Email: dhaka@airarabia.com | Hours: Sun–Thu 9AM–5PM
If the line is busy, goFLY: 01713-289178
Does Air Arabia fly to Dubai?
No. From Dhaka, Air Arabia flies to Sharjah (SHJ), not Dubai. Sharjah is 30–40 km from Dubai, a ৳2,000–3,000 taxi ride of 30–45 minutes. Even so, Air Arabia usually works out cheaper overall.
How much is an Air Arabia ticket from Dhaka to Sharjah?
One-way: ৳18,000–38,000, depending on fare type and season. Round trip: ৳35,000–72,000. The Value fare carries no baggage; adding it costs about ৳3,000 more. For an exact fare: 01713-289178
Does Air Arabia serve food?
No — Air Arabia is a low-cost carrier, so meals are bought separately, onboard or pre-ordered. Onboard a meal runs ৳500–800 and snacks ৳200–400. You may bring your own food.
Can I take a carton box on Air Arabia?
No. Since August 2023 Air Arabia has not accepted carton boxes on flights from Bangladesh. Use a proper suitcase or travel bag; arrive with a carton and you will be denied boarding.
Can Bangladeshis get a UAE visa now?
As of April 2026, tourist and work visas for Bangladesh are restricted. Airport transit with a stay under 24 hours is still allowed, and existing valid visa holders are unaffected. For the current position ask Bablu, 01713-289175
What is the Air Arabia baggage allowance?
Cabin (every fare): 10 kg, 55×40×20 cm + 1 personal item.
Checked: The Value fare includes none — adding it costs about ৳3,000. Value Plus includes 20 kg and Premium 30 kg.
Buying at the airport costs twice as much, so buy online in advance.
How do I check in online?
Go to airarabia.com or the Air Arabia app. 48 hours before from 4 hours before . Log in with your PNR and last name, pick a seat, and download the boarding pass.
What if the Air Arabia office line is busy?
Try between 9 and 10 AM. If the line is busy, WhatsApp goFLY, 01713-289178 (Sat–Thu 10AM–6PM) — we send the e-ticket during office hours.
What does it cost to change or cancel a ticket?
Value fare change: ৳5,000 + fare difference. Cancellation: non-refundable.
Value Plus change: ৳4,000 + fare difference. Cancel: ৳6,000.
Flexi change: ৳2,000 + fare difference. Cancel: ৳4,000 (refundable).
If your dates are uncertain, the Flexi fare is worth the difference.
Can I buy an Air Arabia ticket from Chittagong?
Yes. Chittagong office: Shafi Bhaban (4th Floor), Plot-06, Sheikh Mujib Road, Agrabad. Phone: +880 31 2513465. Or WhatsApp goFLY, which serves the whole of Bangladesh.
Can I pay for an Air Arabia ticket with bKash or Nagad?
Not at Air Arabia's own office. Through goFLY (01713-289178) you can pay by bKash, Nagad, card, bank transfer or EMI, at the same official IATA rate.
How early should I get to the airport?
Minimum 3 hours ahead. Make it 3.5–4 hours during Eid or peak season. The counter closes 60 minutes before departure, and online check-in saves time.
Is there an Air Arabia toll-free or helpline number in Bangladesh?
Air Arabia has no dedicated Bangladesh toll-free line and no 24-hour helpline. Dhaka office helpline: +880 2 9145052 and +880 2 9140868 (Sun–Thu 9AM–5PM). If the office is closed or the line is busy, use the goFLY hotline: 01713-289178 (Sat–Thu 10AM–6PM).
What is Air Arabia's WhatsApp number?
Air Arabia Bangladesh has no official WhatsApp number. Booking, adding baggage and changing dates can all be done on goFLY's WhatsApp instead: 01713-289178. Same official IATA rate, service in Bengali, and your e-ticket during office hours.
Where is the Air Arabia head office in Dhaka?
Air Arabia Dhaka head office (city office): Autograph Building (SKA Tower), 67-68 Kamal Ataturk Avenue, Banani Model Town, Dhaka-1213. Phone: +880 2 9145052. Email: dhaka@airarabia.com. Hours: Sun–Thu 9AM–5PM. This is Air Arabia's only head office in Bangladesh.
What is Air Arabia's email address?
Air Arabia Dhaka office email: dhaka@airarabia.com. For general customer support, use the contact form at airarabia.com. For a quicker answer, WhatsApp goFLY: 01713-289178.
Where is the Air Arabia Chittagong office?
Air Arabia Chittagong GSA office: Shafi Bhaban (4th Floor), Plot-06, Sheikh Mujib Road, Agrabad C/A, Chittagong-4100. Phone: +880 31 2513465, +880 31 2514142. Hours: Sun–Thu 9AM–5PM. You can get the same service on goFLY's WhatsApp without going to Chittagong: 01713-289178.
How do I check Air Arabia flight times?
Check Air Arabia flight times: airarabia.com — use "Flight Status" or "Manage Booking" with your PNR. In April 2026 the Dhaka→Sharjah flights were G9513 (09:36), G9515 (21:19) and G9519 (08:33); schedules can change. For a real-time update: 01713-289178.
Where are the Air Arabia offices in Bangladesh?
Air Arabia has two offices in Bangladesh. Dhaka office (head office): Autograph Building (SKA Tower), 67-68 Kamal Ataturk Avenue, Banani, Dhaka-1213, Phone: +880 2 9145052. Chittagong office (GSA): Shafi Bhaban, Sheikh Mujib Road, Agrabad, Chittagong, Phone: +880 31 2513465. As an alternative to either, goFLY: 01713-289178.
What is the Air Arabia helpline in Bangladesh?
Air Arabia Bangladesh helpline: +880 2 9145052 and +880 2 9140868 (Sun–Thu 9AM–5PM). If the helpline is busy or the office closed, the goFLY helpline: 01713-289178 or WhatsApp 01713-289178 (Sat–Thu 10AM–6PM).
What is the Air Arabia hotline number in Bangladesh?
Air Arabia Dhaka hotline: +880 2 9145052 (primary) and +880 2 9140868 (alternate). Office hours: Sun–Thu 9AM–5PM. After hours or at the weekend, the goFLY hotline: 01713-289178.
What is Air Arabia's call centre number?
Air Arabia's global call centre: +971 6 558 0000 (Sharjah, 24/7). An international call from Bangladesh is expensive, so use the Dhaka office: +880 2 9145052 instead. Or goFLY: 01713-289178 (service in Bengali, local call).
What is the Air Arabia head office contact number?
Air Arabia Bangladesh head office contact: +880 2 9145052 (Primary), +880 2 9140868 (Alternate). Email: dhaka@airarabia.com. Address: Autograph Building (SKA Tower), Banani, Dhaka-1213. Hours: Sun–Thu 9AM–5PM.
Which area is the Air Arabia office in?
Air Arabia Dhaka office Banani, on Kamal Ataturk Avenue, in the Autograph Building (SKA Tower). It is 10–15 minutes from Gulshan-1 and 15–25 minutes from the airport. See it on Google Maps →
What is the Air Arabia Chittagong office contact number?
Air Arabia Chittagong GSA office contact: +880 31 2513465 (Primary), +880 31 2514142, +880 31 2513467. Address: Shafi Bhaban (4th Floor), Plot-06, Sheikh Mujib Road, Agrabad C/A, Chittagong-4100. Hours: Sun–Thu 9AM–5PM.
When does Air Arabia online check-in open?
From 48 hours before departure until 4 hours before, at airarabia.com or in the Air Arabia app.
এয়ার এরাবিয়া ঢাকা অফিস — বাংলায় সম্পূর্ণ তথ্য
যোগাযোগ নম্বর
অফিসের ঠিকানা
অটোগ্রাফ বিল্ডিং (SKA Tower), ৬৭-৬৮ কামাল আতাতুর্ক এভিনিউ, বনানী মডেল টাউন, ঢাকা-১২১৩
টিকিটের দাম (আনুমানিক)
- ঢাকা → শারজাহ (একমুখী): ৳১৮,০০০ থেকে (ব্যাগেজ ছাড়া)
- ২০ কেজি ব্যাগেজ সহ: ৳২২,০০০ থেকে
- যাওয়া-আসা: ৳৩৫,০০০ থেকে
গুরুত্বপূর্ণ নিয়মাবলী
- কার্টন বক্স নিষিদ্ধ, আগস্ট ২০২৩ থেকে। সুটকেস আনতে হবে।
- UAE ভিসা: বাংলাদেশিদের জন্য পর্যটন ভিসা এখন বন্ধ
- শারজাহ, দুবাই নয়, দুবাই থেকে ৩০-৪০ কিমি দূরে
- খাবার বিনামূল্যে নয়, আলাদা কিনতে হবে
- অনলাইনে ব্যাগেজ কিনলে ৫০% সাশ্রয়, বিমানবন্দরে দ্বিগুণ দাম
এখনই বুকিং করতে: 01713-289178 এ কল করুন অথবা WhatsApp করুন, বাংলায় সেবা, অফিস সময়ে দ্রুত ই-টিকিট
Quick Contact Summary
Air Arabia Dhaka Office (Official)
Autograph Building (SKA Tower), 67-68 Kamal Ataturk Ave, Banani, Dhaka-1213
+880 2 9145052 | 9140868
dhaka@airarabia.com
airarabia.com
Sun–Thu 9AM–5PM | Fri–Sat Closed
goFLY Booking Service (IATA Agent)
01713-289178
WhatsApp 01713-289178
support@goflybd.com
1 Shukrabad Rd, Motiur Nibash, Dhanmondi, Dhaka 1207
Sat–Thu 10AM–6PM
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