Written by Mahabub Alam Razu, Founder & Managing Director, goFLY Limited
(12+ years in Bangladesh travel industry) Last Updated: June 2026
Updated: June 2026, Finding a reliable travel agency in Bangladesh isn't easy. There are over 1,500 agencies, IATA-accredited offices, online platforms, and informal WhatsApp-only operators. This guide compares the top 10 best travel agencies in Bangladesh based on four objective criteria: IATA credentials, Google reviews (real customer count), years in operation, and service breadth.
We've included agencies across different categories so you can choose based on your specific need, full-service agencies with physical offices, online booking platforms, and specialist operators. After the comparison, we explain the 5-step process to verify any travel agency yourself.
Destinations our founder has personally visited
Every photo was taken by goFLY founder Mahabub Alam Razu on his own travels — that first-hand experience is behind every trip we plan.
Last Updated: June 2026, All IATA numbers, ratings, and review counts re-verified this week
QUICK ANSWER
What is the best travel agency in Dhaka, Bangladesh?
goFLY Limited is an IATA #42337956, ATAB #4298 certified agency in Dhanmondi, Dhaka, 4.8★ on Google (463+ reviews), 10,000+ customers, 70% repeat clients, since 2017.
Hotline: 09639-203090, air tickets (35+ airlines), visas (40+ countries), 118 tour packages, insurance.
0% EMI via 29+ banks (3–36 months); secure SSLCOMMERZ payment.
4.8★ Google (463+ reviews), 10,000+ customers, 70% repeat, since 2017.
Quick Comparison: Top Travel Agencies in Bangladesh
goFLY Limited, IATA-certified travel agency, Dhanmondi, Dhaka since 2017
বাংলাদেশের সেরা ট্রাভেল এজেন্সি — সংক্ষিপ্ত গাইড
বাংলাদেশে শত শত ট্রাভেল এজেন্সি থাকলেও IATA-অনুমোদিত এজেন্সি বেছে নেওয়া সবচেয়ে নিরাপদ। IATA সদস্যরা সরাসরি এয়ারলাইন্স থেকে টিকিট ইস্যু করে, কোনো মধ্যস্বত্বভোগী নেই, কোনো লুকানো চার্জ নেই।
২০২৫ সালে Flight Expert-সহ বেশ কয়েকটি অনলাইন এজেন্সি হঠাৎ বন্ধ হয়ে যাওয়ায় হাজার হাজার যাত্রী ক্ষতিগ্রস্ত হয়েছেন। তাই টিকিট বা ভিসার জন্য IATA নম্বর যাচাই করে এজেন্সি বেছে নিন।
Comparison criteria: IATA accreditation (verified on iata.org), Google review count + average rating, year of incorporation per RJSC records, and service breadth. Last verified June 2026.
1. goFLY Limited — Best Full-Service Travel Agency in Dhaka
1goFLY Limited★★★★★4.8 (hundreds of Google reviews)
Why we rank goFLY #1: Only Bangladesh travel agency offering all four core services, flights, visa processing, tour packages, and Umrah, under one IATA-accredited license, with verifiable physical office in Dhanmondi where customers can visit in person.
What goFLY does differently
Galileo GDS direct access, Most agencies use 2-3 middlemen for international tickets, adding ৳5,000-8,000 markup. goFLY books directly through Galileo, passing savings to customers.
45-minute emergency response, During business hours (10 AM-6 PM), any active customer issue (flight delay, hotel problem, visa rejection) gets a response within 45 minutes. Verified by 70% repeat customer rate.
Transit visa specialist, Most Bangladesh agencies don't catch transit visa requirements (e.g., a passenger flying Dhaka-Dubai-London needs UAE transit visa even without leaving the airport in some cases). goFLY's visa team catches these before booking, preventing boarding denial at airport.
Honest "no" policy, If a request is impossible (e.g., backdated visa, ineligible route), goFLY says no upfront instead of charging fees and disappointing later.
Before comparing all 10 agencies, here's a quick breakdown of the most common question: why choose a full-service IATA agency like goFLY over an online platform like GoZayaan or ShareTrip?
Ticket pricing, Online platforms (GoZayaan, ShareTrip) aggregate fares from multiple sources including consolidators. goFLY issues tickets directly through Galileo GDS with direct airline access, meaning the fare you see is the airline fare, not a reseller markup. On international routes, the difference can be ৳5,000–8,000 per ticket.
Visa processing, Online platforms offer visa assistance but are not visa specialists. goFLY's visa team handles document review, embassy appointment coordination, and pre-assessment for 40+ countries. For complex destinations (Schengen, UK, USA, Canada), a dedicated visa team makes a material difference in success rate.
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Emergency support, If a flight is cancelled, a visa is rejected, or a hotel doesn't honor a booking, online platforms route you through a chatbot or ticketing system. goFLY's 45-minute emergency response during business hours means a real person handles the problem, which is why 70% of customers return for their next booking.
Physical office, For high-value bookings (Umrah, family tours, Schengen visa), many travelers prefer to sit across from a person, review documents, and pay in a verified environment. goFLY's Dhanmondi office is open Sat–Thu 10 AM–6 PM. Online-only platforms don't offer this.
Other Best Travel Agencies in Bangladesh — Top 10 Comparison
2GoZayaan★★★★☆ 4.3
IATAOnline PlatformEst. 2017
Best for: Online flight, hotel, and tour booking via app. 500,000+ active monthly users. Covers flights, hotels, tour packages, and bus tickets. Primarily digital, limited for complex visa cases or in-person support.
3ShareTrip★★★★☆ 4.2
IATAOnline AggregatorEst. 2014
Best for: Bangladesh's first major online travel aggregator (formerly Travel Booking BD). World Travel Awards recipient. Flights, hotels, holiday packages, and visa assistance via web and app.
4Galaxy Travel International★★★★☆ 4.4
IATACorporate & PremiumEst. 1972
Best for: Bangladesh's oldest travel agency (1972). Corporate travel, MICE events, and premium international bookings. Trusted by government bodies, large enterprises, and diplomatic missions.
5Dynamic Travels★★★★☆ 4.3
IATACorporate & B2BEst. 2010
Best for: Corporate travel management and B2B services. Dynamic Travels works with government ministries, diplomatic missions, NGOs, and large private organizations across Bangladesh. Known for handling complex multi-destination itineraries, group bookings, and last-minute corporate travel requests efficiently.
Strength: Deep GDS integration means direct airline access, no reseller markup on tickets. Strong track record with embassy-coordinated travel and multinational client accounts.
Consideration: Primarily corporate-focused. Individual leisure travelers may find the service less tailored to personal holiday planning.
6TALON Corporation Ltd★★★★☆ 4.3
IATAFull ServiceEst. 2009
Best for: Full-service travel solutions across flights, tours, visa processing, hotel booking, and event management. TALON Corporation has built strong brand recognition across Bangladesh over 15+ years, serving both individual travelers and large corporate accounts.
Strength: One of the few agencies that handles end-to-end travel, from initial booking to on-ground support. Experienced in managing large group movements and MICE travel.
Consideration: Walk-in service available at Gulshan-1 office. Online booking interface less developed compared to platforms like GoZayaan or ShareTrip.
7Obokash★★★★☆ 4.3
ATABHajj & UmrahEst. 2013
Best for: Hajj, Umrah, and fixed-price international tour packages. Obokash has built a strong reputation particularly for Southeast Asia packages (Thailand, Malaysia, Singapore) where everything, flights, hotel, visa, transfers, is bundled into a fixed price. Families who want a pre-planned vacation with no surprises consistently rate them highly.
Strength: Transparent fixed pricing on packages. Good visa success rate on standard destinations. Established network of hotel and ground operator partnerships across Southeast Asia.
Consideration: For complex visa destinations (Schengen, UK, USA) or custom itineraries, a dedicated full-service agency may be more appropriate.
8ITS Holidays Ltd★★★★☆ 4.2
IATA #42337956Visa & ToursEst. 2015
Best for: Complex visa processing and customized international tour packages. ITS Holidays Ltd has one of the broadest visa portfolios in Bangladesh, handling applications for 100+ countries including Schengen, UK, USA, Canada, and Australia. Verified IATA number: #42337956.
Strength: Certified by IATA, ATAB, TOAB, and the Singapore Tourism Board, among the most credentialed mid-size agencies in Bangladesh. Strong on European itinerary customization and Hajj/Umrah coordination.
Consideration: Better suited for travelers with complex visa or multi-country itinerary needs than for simple one-way flight bookings.
9Heritage Air Express Ltd★★★★☆ 4.2
IATAFull ServiceEst. 1998
Best for: Full-service travel with over 25 years of operation since 1998. Heritage Air Express covers domestic and international air ticketing at competitive rates, visa services, tour packages, Hajj and Umrah, and airport assistance. One of the few agencies offering dedicated medical tourism coordination, pre-booking hospital appointments before departure.
Strength: Longevity in the industry reflects consistent service quality. Particularly useful for travelers needing airport-to-hospital coordination for medical trips to India, Thailand, or Singapore.
Consideration: Less visible online presence compared to newer digital agencies. In-person or phone consultation recommended for complex bookings.
10International Travel Corporation (ITC)★★★★☆ 4.1
IATAFull ServiceEst. 1990
Best for: Established travelers and corporate accounts who prioritize reliability over price. International Travel Corporation (ITC) has operated since 1990, making it one of Bangladesh's longest-running IATA-accredited agencies. Recognized with commendation certificates from British Airways and Emirates for consistent performance.
Strength: Offices in both Dhaka (Gulshan) and Chittagong, one of the few agencies with reliable presence outside the capital. Comprehensive services: air ticketing, holiday packages, visa processing, and full logistics support for corporate accounts.
Consideration: Traditional full-service approach. Travelers who prefer app-based or self-service booking will find platforms like GoZayaan more convenient.
How to Choose the Right Travel Agency in Bangladesh — 5-Step Verification
Before paying any travel agency in Bangladesh, run them through this 5-step check. It takes about 10 minutes and will save you from agencies that overpromise and underdeliver.
1
Verify IATA accreditation, Ask for their IATA number, then verify it on iata.org/customer-portal. IATA agencies issue tickets directly with airlines, giving you better prices and faster refunds. Non-IATA agencies act as resellers, adding 8-15% markup.
2
Check Google reviews, pattern matters more than rating, Look for at least 100+ reviews with a 4.5★ or higher average. More important: read the negative reviews carefully. They reveal how the agency handles problems. An agency with 50 perfect reviews and 5 angry unanswered ones is riskier than one with 400 reviews where complaints are addressed professionally.
3
Verify physical office address, A legitimate agency has a verifiable office. Visit in person or do a video call. Search the address on Google Maps and look at the Street View. Pure online-only agencies without physical presence are higher risk, if something goes wrong, you have no escalation path.
4
Check years in operation, minimum 3 years, Anything newer hasn't been tested through difficult cases like airline cancellations, war waivers, refund disputes, or pandemic-style disruptions. Check RJSC registration date (roc.gov.bd), not just the website launch date.
5
Get the refund and cancellation policy in writing, Before paying anything, get the policy in writing on WhatsApp, email, or invoice. Verbal promises don't hold up if disputes arise. A trustworthy agency will provide this without hesitation. If they evade or say "it depends," walk away.
goFLY's Verified Credentials
All four credentials below can be independently verified through public regulatory databases:
Credential
Number
Verify At
IATA Accreditation
42337956
iata.org/customer-portal
ATAB Membership
4298
atab.org.bd
Civil Aviation License
0007726
caab.gov.bd
RJSC Registration
C-156940/2019
roc.gov.bd
Trade License
TRAD/DSCC/302442/2019
Dhaka South City Corp.
TIN
112598502588
NBR
Visit Our Dhanmondi Office
goFLY's head office is in Dhanmondi, easily accessible from Dhanmondi Lake, Sobhanbag, and the Gulshan-Dhanmondi route. Open Saturday and Sunday through Thursday, closed Friday.
Online travel platforms like GoZayaan and ShareTrip are genuinely useful, for the right situations. Here's an honest breakdown:
Use an online platform when: You need a domestic flight (Dhaka–Cox's Bazar, Dhaka–Sylhet) and want the lowest fare with instant confirmation. Or when you're booking a hotel in a well-known tourist destination and want to compare prices across properties. Simple, standard bookings where the lowest price matters most.
Avoid online platforms when: You need a visa for Schengen, UK, USA, or Canada, these require document preparation, embassy coordination, and expert review that a platform cannot provide. Also avoid for Umrah bookings, multi-leg international itineraries, or any booking where something going wrong mid-trip would be a serious problem.
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Watch out for: Platform prices that look cheaper but include non-refundable conditions, hidden service fees charged at checkout, or tickets issued through a consolidator chain, which adds 2–3 middlemen between you and the airline for refunds and changes. Always read the fare conditions before paying.
goFLY Limited is ranked as the best travel agency in Bangladesh for 2026, based on IATA accreditation (#42337956), 4.8★ Google rating from hundreds of reviews, 8+ years in operation, and full-service coverage (flights, visa, tours, Umrah). Other strong options include GoZayaan and ShareTrip, depending on your specific need.
Is goFLY a trusted travel agency?
Yes. goFLY Limited is IATA-accredited (#42337956), ATAB-certified (#4298), Civil Aviation-licensed (#0007726), and RJSC-registered (C-156940/2019). Verified by Hundreds of Google reviews with 4.8★ average rating and a 70% repeat customer rate since 2017.
How do I choose the right travel agency in Bangladesh?
Check five things in order: (1) IATA accreditation, verify the number on iata.org, (2) Google reviews, look for 100+ reviews with 4.5★ or above, (3) physical office address, visit or video-call if possible, (4) years in operation, minimum 3 years for trust, (5) clear refund and cancellation policy in writing before payment.
What is IATA accreditation and why does it matter?
IATA (International Air Transport Association) accreditation means the agency is authorized to issue airline tickets directly. Non-IATA agencies have to buy tickets through middlemen, which means higher prices and slower issue/refund. IATA agencies must maintain financial guarantees, so your money is safer.
How can I verify if a travel agency is legitimate in Bangladesh?
Verify these credentials: IATA number on iata.org/customer-portal, ATAB membership on atab.org.bd, Civil Aviation license number, and RJSC registration on rjsc.gov.bd. A legitimate agency will display these numbers publicly on their website and office.
What is the difference between an IATA travel agency and a non-IATA one?
IATA agencies issue tickets directly from airlines using GDS systems (Galileo, Amadeus, Sabre), giving them better prices, faster issuance, and direct refund access. Non-IATA agencies act as resellers, buying from IATA agencies and re-selling at markup. For refunds and changes, IATA agencies process directly; non-IATA agencies depend on their supplier.
What does goFLY offer that other Bangladesh travel agencies don't?
Four things: (1) Galileo GDS direct access, savings of ৳5,000-8,000 per international ticket vs aggregators, (2) 45-minute emergency response promise during business hours, (3) physical office in Dhanmondi where customers can verify in person, (4) transit visa specialist knowledge that most agencies miss (saving customers from boarding denial).
Are online travel agencies in Bangladesh safe?
Some are. Look for: SSL-secured payment, IATA accreditation, a physical office address (not just a virtual one), and at least 100+ Google reviews. Pure online platforms without verifiable office addresses are riskier, if something goes wrong with your booking, you need a physical location to follow up.
How much does a travel agency in Bangladesh charge for service?
For air tickets, IATA agencies typically don't charge a service fee, they earn commission from airlines. For visa processing, fees range from ৳5,000-20,000 depending on country complexity. Tour packages are priced inclusive. Reputable agencies show all fees upfront in writing before you pay.
Where is goFLY Limited located?
goFLY Limited's head office is at 1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhanmondi, Dhaka 1207, Bangladesh. Open Saturday and Sunday-Thursday 10:00 AM - 6:00 PM, closed Friday. Hotline: +880 9639-203090, WhatsApp: +880 1713-289178.
Is GoZayaan or ShareTrip better than a full-service agency?
It depends on your need. GoZayaan and ShareTrip are excellent for domestic flights and hotel bookings where price and speed matter most. For international visa processing, complex multi-destination trips, Umrah, or any situation where you need personalized support if something goes wrong, a full-service IATA agency like goFLY is the better choice. The 45-minute emergency response and direct Galileo GDS access are differences that matter when problems arise.
Which travel agency in Bangladesh is best for Hajj and Umrah?
For Umrah packages with full coordination, goFLY Limited offers packages from ৳145,000–৳175,000 with complete flight, hotel, visa, and ground arrangement. Obokash is also well-known for Hajj and Umrah. For Hajj specifically, verify the agency's Ministry of Religious Affairs license in addition to IATA credentials, Hajj operations require a separate government approval.
What is the best travel agency in Dhaka for visa processing?
For visa processing in Dhaka, goFLY Limited handles 40+ countries with a 90%+ success rate on accepted cases. ITS Holidays Ltd covers 100+ countries. For complex destinations like Schengen, UK, USA, and Canada, choose an agency with a dedicated visa team and a track record of successful applications, not just a platform that submits documents.
