Written by: Munem Tajwar Zaif, Aviation Specialist at goFLY Limited
Reviewed by: Mahabub Alam Razu, Founder & Managing Director (12+ years travel industry)
Verified by: Md. Bangir Hossain (Bablu), GM & Senior Consultant (10+ years, 3,000+ visas)
Last Updated: December | Contacts verified directly (BST, GMT+6)
Next Review: March 2026
Disclosure: goFLY Limited is an independent IATA-accredited travel agency (No. 42337956) providing booking assistance for Thai Airways passengers in Bangladesh. We sell tickets at official rates with no markup. For direct airline services, use the official Thai Airways contacts below.
📍 Quick Find: Thai Airways Dhaka ☎️ +88 02 2222 90023 | Taj Marriott, Gulshan | Call to confirm hours
🎫 Book Now: goFLY 01713-289171 | 01713-289177 | 01713-289178
🛫 Fly Thai Airways from Dhaka — Book via goFLY
Dhaka–Bangkok–Asia Pacific • Royal Orchid Service • Official fares • বাংলায় সেবা • Same-day e-ticket
📞 Call/WhatsApp: 01713-289171 | 01713-289177 | 01713-289178
💬 WhatsApp: wa.me/01713289171 | wa.me/01713289177 | wa.me/01713289178
📧 Email: support@goflybd.com
📍 Office: 1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhanmondi, Dhaka 1207 | Directions →
✅ IATA #42337956 | ATAB #4298 | 10,000+ Customers | Thailand Visa Assistance | bKash/Nagad/Card
🏢 Thai Airways Dhaka Office — Official GSA (Air Galaxy)
Office: Thai Airways International PCL — Reservation & Ticketing
Represented by: Air Galaxy (General Sales Agent)
Address: Taj Marriott (1st Floor), 25 Gulshan Avenue, Dhaka-1212, Bangladesh
Phone: +88 02 2222 90023 | +88 02 2222 96225
Fax: +88 (02) 8879147–49
Email: dacsalesmgr.tg@airgalaxy.com.bd
Website: thaiairways.com
Office Hours
| Day | Hours | Note |
|---|---|---|
| Sunday – Thursday | Call to confirm | 📞 Verify before visiting |
| Friday – Saturday | May vary | GSA staffing differs on weekends/holidays |
📍 Location: Taj Marriott building is on Gulshan Avenue — a prime commercial area in Dhaka’s diplomatic zone. View Map →
✈️ Thai Airways Airport Counter — HSIA
Location: Hazrat Shahjalal International Airport (HSIA), Dhaka-1229
Counter Hours: Typically opens ~3 hours before TG flight departure
Important: Counter hours may vary on non-operating days — verify on your flight date
What to Bring: Valid passport, visa (if required), e-ticket/PNR, and arrive at least 3 hours before international departure
বাংলা — থাই এয়ারওয়েজ ঢাকা অফিস
অফিস ঠিকানা: Taj Marriott (১ম তলা), ২৫ গুলশান এভিনিউ, ঢাকা-১২১২
ফোন: +৮৮ ০২ ২২২২ ৯০০২৩ | +৮৮ ০২ ২২২২ ৯৬২২৫
ইমেইল: dacsalesmgr.tg@airgalaxy.com.bd
প্রতিনিধি: Air Galaxy (GSA)
সময়: অফিস আওয়ার্স নিশ্চিত করতে আগে কল করুন
goFLY বুকিং: ০১৭১৩-২৮৯১৭১ | ০১৭১৩-২৮৯১৭৭ | ০১৭১৩-২৮৯১৭৮
About Thai Airways International
Thai Airways International (TG) is the flag carrier of Thailand, renowned for its legendary “Royal Orchid Service” and authentic Thai hospitality. Headquartered in Bangkok, Thai Airways operates extensive international routes from its hub at Suvarnabhumi Airport (BKK), connecting travelers to Asia, Europe, Australia, and beyond.
| Airline Profile | Details |
|---|---|
| Founded | 1960 |
| Headquarters | Bangkok, Thailand |
| Main Hub | Suvarnabhumi Airport (BKK) |
| IATA Code | TG |
| ICAO Code | THA |
| Alliance | Star Alliance (Founding Member) |
| Fleet Size | 70+ aircraft |
| Destinations | 60+ cities worldwide |
| From Dhaka | Bangkok (BKK) direct |
| Loyalty Program | Royal Orchid Plus |
| Dhaka GSA | Air Galaxy |
Awards & Recognition
- 🏆 Skytrax “World’s Best Airline Lounge Spa” (Multiple Years)
- 🏆 Skytrax 4-Star Airline Rating
- 🏆 World Travel Awards “Asia’s Leading Airline” nominee
- 🏆 TripAdvisor Travelers’ Choice Award
Star Alliance Benefits
As a founding member of Star Alliance, Thai Airways offers seamless connections with 25+ partner airlines including:
- ✈️ Singapore Airlines
- ✈️ Turkish Airlines
- ✈️ Lufthansa
- ✈️ United Airlines
- ✈️ Air Canada
- ✈️ ANA (All Nippon Airways)
Dhaka to Bangkok — Route Information
Direct Flight from Dhaka
| Route | Destination | Flight Time | Aircraft |
|---|---|---|---|
| DAC → BKK | Bangkok Suvarnabhumi | ~2h 30m | Boeing 777 / Airbus A350 |
Onward Connections via Bangkok
Bangkok Suvarnabhumi is Thai Airways’ mega-hub with excellent connections throughout Asia-Pacific and beyond:
| Region | Popular Destinations | Total Time from Dhaka |
|---|---|---|
| Southeast Asia | Phuket, Chiang Mai, Krabi, Singapore, Kuala Lumpur | 4-6 hours |
| East Asia | Tokyo, Osaka, Seoul, Hong Kong, Taipei | 7-10 hours |
| South Asia | Delhi, Mumbai, Kolkata | 4-6 hours |
| Australia | Sydney, Melbourne, Brisbane, Perth | 12-15 hours |
| Europe | London, Frankfurt, Paris, Zurich, Copenhagen | 14-18 hours |
Why Bangladeshis Choose Thai Airways
- ✈️ Direct Bangkok flight — Shortest travel time to Thailand
- 🌏 Star Alliance network — Connect to 1,300+ destinations worldwide
- 👑 Royal Orchid Service — Award-winning Thai hospitality
- 🍜 Authentic Thai cuisine — Complimentary meals on all flights
- 💺 Comfortable cabins — Modern aircraft with personal entertainment
- 🧳 Generous baggage — Good allowance for travelers
💡 Popular with Bangladeshi travelers: Beach holidays to Phuket/Krabi, shopping trips to Bangkok, medical tourism, student travel to Australia/Europe via BKK.
Thai Airways Global Destinations
Thai Airways connects 60+ destinations across 30+ countries. Here’s the network by region:
Thailand Domestic
| 🇹🇭 Bangkok (BKK) | 🏝️ Phuket | 🏔️ Chiang Mai | 🏖️ Krabi |
| 🌴 Koh Samui | 🛕 Chiang Rai | 🏞️ Hat Yai | 🏛️ Udon Thani |
Asia-Pacific Network
| 🇯🇵 Japan (Tokyo, Osaka, Fukuoka, Sapporo) | 🇰🇷 South Korea (Seoul) |
| 🇨🇳 China (Beijing, Shanghai, Guangzhou, Hong Kong) | 🇹🇼 Taiwan (Taipei) |
| 🇸🇬 Singapore | 🇲🇾 Malaysia (Kuala Lumpur) |
| 🇮🇩 Indonesia (Jakarta, Bali) | 🇻🇳 Vietnam (Hanoi, Ho Chi Minh) |
| 🇵🇭 Philippines (Manila) | 🇲🇲 Myanmar (Yangon) |
| 🇦🇺 Australia (Sydney, Melbourne, Brisbane, Perth) | 🇳🇿 New Zealand (Auckland) |
Europe & Other Regions
- 🇪🇺 Europe: London, Frankfurt, Paris, Munich, Zurich, Copenhagen, Stockholm, Brussels, Rome, Milan
- 🇮🇳 South Asia: Delhi, Mumbai, Kolkata, Hyderabad, Bengaluru, Chennai
- 🇦🇪 Middle East: Dubai (codeshare connections)
- 🇺🇸 Americas: Los Angeles (seasonal), connections via partner airlines
Services at Thai Airways Dhaka Office
Ticketing & Reservations
- ✅ New flight bookings — Dhaka to Bangkok and beyond
- ✅ Ticket reissuance & revalidation
- ✅ Date and route changes (per fare rules)
- ✅ Cancellation & refund requests
- ✅ Group bookings (tours, corporate)
Passenger Assistance
- ✅ Seat selection & upgrades
- ✅ Special meal requests (vegetarian, halal, diabetic, etc.)
- ✅ Wheelchair assistance (WCHR/WCHS/WCHC)
- ✅ Unaccompanied minor service (UMNR)
- ✅ Medical clearance coordination
Additional Services
- ✅ Baggage queries & prepaid excess baggage
- ✅ Royal Orchid Plus enrollment & mileage queries
- ✅ Flight itinerary for visa applications
- ✅ Travel promotions & seasonal offers
⚠️ Note: The Dhaka office is managed by Air Galaxy (GSA). Always call ahead to confirm office hours before visiting, especially on weekends and holidays.
Baggage Allowance
Cabin Baggage
| Class | Pieces | Weight | Size |
|---|---|---|---|
| Economy | 1 | 7 kg | 56 × 45 × 25 cm |
| Business (Royal Silk) | 2 | 7 kg each | 56 × 45 × 25 cm |
| First (Royal First) | 2 | 7 kg each | 56 × 45 × 25 cm |
Checked Baggage — International Routes
| Class | Allowance (Piece Concept) |
|---|---|
| Economy (Light) | 1 bag × 23 kg |
| Economy (Standard) | 1 bag × 30 kg or 2 bags × 23 kg |
| Business (Royal Silk) | 2 bags × 32 kg each |
| First (Royal First) | 3 bags × 32 kg each |
Baggage allowance varies by fare type and route. Verify your specific allowance on your e-ticket or during booking.
Excess Baggage
- 💰 Prepay online for discounts (up to 20% off airport rates)
- 💰 Airport excess baggage rates apply if not prepaid
- 📦 Sports equipment and musical instruments — special handling available
Baggage Issues at Airport
- 📋 Delayed/Damaged Baggage: File a PIR (Property Irregularity Report) at HSIA before leaving customs
- 🔍 Track Baggage: Use WorldTracer with your PIR number
- 📞 Keep PIR reference and baggage tags for follow-up
Full policy: thaiairways.com → Travel Information → Baggage
Online Services
| Service | Access |
|---|---|
| Book Flights | thaiairways.com |
| Manage Booking | Website → My Booking / Manage |
| Online Check-in | Opens 24 hours before departure |
| Flight Status | Real-time tracking available |
| Mobile App | iOS & Android — “Thai Airways” |
| Baggage Tracking | WorldTracer |
💡 Pro Tip: Complete web check-in 24 hours before departure to choose your preferred seat and save time at the airport.
Royal Orchid Plus — Loyalty Program
Earn and redeem miles on Thai Airways and Star Alliance partner airlines through the Royal Orchid Plus program.
| Tier | Benefits |
|---|---|
| Member | Earn miles, basic redemptions, member fares |
| Silver | Priority check-in, 10 kg extra baggage, lounge access (Business) |
| Gold | Star Alliance Gold, lounge access, priority boarding, 20 kg extra |
| Platinum | Highest priority, 30 kg extra baggage, premium lounge access |
Earning Miles
- ✈️ Fly Thai Airways and Star Alliance partners
- 🏨 Book partner hotels
- 🚗 Rent cars with partner companies
- 💳 Use co-branded credit cards
Join: thaiairways.com → Royal Orchid Plus
Thailand Visa for Bangladeshi Citizens
Bangladeshi passport holders require a visa to enter Thailand. Apply online (eVisa) or at the Royal Thai Embassy in Dhaka.
Common Visa Types
| Type | Purpose | Validity |
|---|---|---|
| Tourist Visa (TR) | Tourism, sightseeing, visiting friends | 60 days (extendable) |
| Transit Visa (TS) | Transiting through Thailand | Up to 30 days |
| Non-Immigrant B | Business activities | 90 days |
| Non-Immigrant ED | Education/Study | 90 days |
| Medical Visa | Medical treatment | As per treatment |
Thailand Visa Processing at goFLY
- ⏱️ Processing Time: 15-20 working days
- ✅ Success Rate: 95%+ (on accepted cases)
- 💰 Service Fee: ৳5,000-8,000
💡 Need flight itinerary for visa? goFLY provides confirmed booking documents for visa applications. WhatsApp 01713-289171
Related Thailand Visa Guides
Book From Dhaka — 5 Easy Steps
Step-by-Step Booking Process
- Compare Fares: Check thaiairways.com or ask goFLY for complex/multi-city itineraries
- Review Rules: Check change/refund terms and baggage concept (piece vs weight varies by route/fare)
- Enter Details: Names exactly as passport; add contact info and passport details
- Pay & Save: Keep your PNR/e-ticket and payment receipt safe
- Pre-Travel: Complete web check-in; verify baggage and visa/transit requirements
✅ Pre-Travel Checklist
| Item | Requirement |
|---|---|
| 📘 Passport Validity | 6+ months from travel date |
| 🛂 Visas/Transit | Thailand and onward destination (as applicable) |
| ✍️ Name Match | Ticket matches passport exactly (spelling/spacing) |
| 🧳 Baggage | Allowance verified; prepay excess if needed |
| ⏰ Timing | Reach HSIA 3+ hours before international departure |
| 📱 Check-in | Complete online check-in 24 hours before |
Why Book Through goFLY
| Factor | Airline GSA Office | goFLY |
|---|---|---|
| Location | Gulshan (office visit) | Phone/WhatsApp from anywhere |
| Hours | Call to verify (varies) | Sat-Thu 10AM-6PM (consistent) |
| Response | Office visit/call queue | 30 min WhatsApp reply |
| Payment | Cash, Card | bKash, Nagad, Card, EMI, Cash |
| Compare Options | Thai Airways only | All airlines (TG + alternatives) |
| Visa Help | Itinerary only | Full Thailand visa assistance (95% success) |
| Follow-up | Limited | WhatsApp updates, reminders till take-off |
goFLY Credentials
- 🏆 IATA: #42337956
- 🏆 ATAB: #4298
- 🏆 Civil Aviation: #0007726
- ⭐ Google: 4.8★ (431+ reviews)
- 👥 10,000+ customers since 2017
- 🔄 70% repeat customers
What goFLY Can Handle Quickly
- ✅ Fare quotes — competitive options; add multi-airline alternates if TG timing/price isn’t ideal
- ✅ Changes/reissues — process per fare rules; we compare valid options before payment
- ✅ Add-ons — prepaid baggage, seats, meals; special assistance (WCHR/WCHS/WCHC, UMNR)
- ✅ Follow-through — WhatsApp updates, document checks, reminders till take-off
- ✅ Thailand visa assistance — 95% success rate, complete support
- ✅ Thailand tour packages — Bangkok, Phuket, Pattaya, Krabi
Frequently Asked Questions
Where is the Thai Airways Dhaka office?
Taj Marriott (1st Floor), 25 Gulshan Avenue, Dhaka-1212. Represented by Air Galaxy (GSA).
What are the phone numbers?
City Office: +88 02 2222 90023 | +88 02 2222 96225
Email: dacsalesmgr.tg@airgalaxy.com.bd
goFLY: 01713-289171 | 289177 | 289178
What are the office hours?
Call ahead to confirm current office hours. GSA staffing may vary on weekends and holidays.
Who manages the Thai Airways Dhaka office?
Air Galaxy is the General Sales Agent (GSA) for Thai Airways in Bangladesh, handling reservation and ticketing services.
Can I change or refund my TG ticket in Dhaka?
Yes — subject to fare rules and availability. Bring your passport and e-ticket/PNR. You can also use Manage Booking on thaiairways.com or ask goFLY to process locally.
Where does Thai Airways fly from Dhaka?
Direct to Bangkok (BKK) with connections to 60+ destinations across Asia-Pacific, Europe, and Australia via Star Alliance network.
What’s the baggage allowance?
Economy: 23-30kg (varies by fare). Business: 2×32kg. Cabin: 7kg. Verify your specific allowance on your e-ticket.
How do I report delayed baggage?
File a PIR (Property Irregularity Report) at HSIA before leaving customs, then track via WorldTracer using your PIR reference.
When should I reach the airport?
Arrive at least 3 hours before international departures. Complete web check-in in advance to save time.
Do I need a visa for Thailand?
Yes. Bangladeshi citizens require a visa. Apply online (eVisa) or through the Royal Thai Embassy. goFLY offers Thailand visa processing with 95% success rate. See guide →
Can goFLY book Thai Airways tickets?
Yes! IATA certified, same rates as airline, Thailand visa help included. Call 01713-289171
বাংলায় সংক্ষিপ্ত প্রশ্নোত্তর
প্রশ্ন: থাই এয়ারওয়েজের ঢাকা অফিস কোথায়?
উত্তর: Taj Marriott (1st Floor), 25 Gulshan Avenue, Dhaka-1212। ফোন: +88 02 2222 90023 / 2222 96225। ইমেইল: dacsalesmgr.tg@airgalaxy.com.bd।
প্রশ্ন: টিকিট পরিবর্তন/রিফান্ড করবো কিভাবে?
উত্তর: Manage Booking ব্যবহার করুন (thaiairways.com) বা দ্রুত সহায়তার জন্য goFLY (01713-289171/177/178)-এ WhatsApp/কল দিন।
প্রশ্ন: ডিলেড ব্যাগেজ ট্র্যাক করবো কিভাবে?
উত্তর: এয়ারপোর্টে PIR করুন, তারপর worldtracer.aero-তে রেফারেন্স দিয়ে ট্র্যাক করুন।
প্রশ্ন: থাইল্যান্ড ভিসা লাগবে?
উত্তর: হ্যাঁ, বাংলাদেশি পাসপোর্ট হোল্ডারদের ভিসা প্রয়োজন। goFLY থাইল্যান্ড ভিসা প্রসেসিং করে — ৯৫%+ সাফল্যের হার।
Related Airline Office Guides
Star Alliance Partners
Asian Airlines
- Malaysia Airlines Dhaka Office
- Cathay Pacific Dhaka Office
- AirAsia Dhaka Office
- Thai Lion Air Dhaka Office
Gulf Airlines
National Carriers
Thailand Travel Resources
Contact Summary
Thai Airways Dhaka (GSA: Air Galaxy)
📍 Office: Taj Marriott (1st Floor), 25 Gulshan Avenue, Dhaka-1212
📞 Phone: +88 02 2222 90023 | +88 02 2222 96225
📧 Email: dacsalesmgr.tg@airgalaxy.com.bd
📠 Fax: +88 (02) 8879147–49
🕐 Hours: Call ahead to confirm (GSA staffing varies)
🌐 Website: thaiairways.com
goFLY Priority Booking
📞 Call/WhatsApp: 01713-289171 | 01713-289177 | 01713-289178
📧 Email: support@goflybd.com
📍 Office: 1 Shukrabad Road, Dhanmondi, Dhaka 1207
🕐 Hours: Sat–Thu 10AM–6PM | IATA #42337956
🛫 Book Thai Airways — Dhaka to Bangkok & Beyond
Royal Orchid Service • Star Alliance Network • 60+ Destinations • Official Rates
Call 01713-289171 💬 WhatsApp Now
⭐ 4.8★ Google (431+ Reviews) | IATA #42337956 | 10,000+ Customers Since 2017
🏝️ Planning a Thailand Trip?
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Published by goFLY Limited. Official Thai Airways GSA (Air Galaxy): +88 02 2222 90023 | thaiairways.com
Last verified: June 2025







