Thai Airways Dhaka Office — Contact Number, Address, Hours | goFLY Priority Support (Bangladesh)

Last updated: September 2025 (BST, GMT+6)
Note: goFLY is an independent agency providing priority ticketing support for Thai Airways (TG) passengers in Bangladesh. For official matters, use Thai Airways’ contacts below.

goFLY Quick Contacts (Priority)

• Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
• Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
• Email: [email protected]
• Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
• Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

Featured Answer

Thai Airways Dhaka (Reservation & Ticketing): Taj Marriot (1st floor), 25 Gulshan Avenue, Dhaka‑1212, Bangladesh. Phones: +88 02 2222 90023 / +88 02 2222 96225 (tap: tel:+8802222290023 | tel:+880222296225). Email: [email protected]. Fax: +88 (02) 8879147–49 (primary tap: tel:+88028879147). Representation by Air Galaxy (GSA). Call ahead to confirm current counter hours. For instant local booking/changes, WhatsApp/Call goFLY 01713‑289171/177/178.

Thai Airways Dhaka — Reservation & Ticketing (GSA: Air Galaxy)

• Location: Taj Marriot (1st floor), 25 Gulshan Avenue, Dhaka‑1212, Bangladesh
• Phones: +88 02 2222 90023 | +88 02 2222 96225
  • Tap to call (E.164): tel:+8802222290023 | tel:+880222296225
• Email: [email protected]
• Fax: +88 (02) 8879147–49
  • Tap to call (primary): tel:+88028879147
• Google Map (search): https://maps.app.goo.gl/aikpSACvZuZnMixQ7
• Website: https://www.thaiairways.com
• Hours: Call ahead to confirm current office hours (GSA staffing may vary on weekends/holidays)

Dhaka Contact Card

Airport Help (HSIA)

• Location: Hazrat Shahjalal International Airport (HSIA), Dhaka‑1229
• Guidance: TG counters typically open ~3 hours before departure. Arrive early with passport, visa, and e‑ticket/PNR.
• Note: Airport desk hours may vary on non‑operating days—verify on your flight date.

Baggage Help (Thai Airways)

• What to do if delayed/damaged: File a PIR (Property Irregularity Report) at HSIA before leaving customs. Keep the PIR reference and baggage tags.
• Track baggage: https://www.worldtracer.aero (use your PIR number and surname)
• Baggage information: Navigate via https://www.thaiairways.com → Travel Information → Baggage

Online Services (Fastest Resolution)

• Manage Booking & Check‑in: https://www.thaiairways.com (navigate to Manage/My Booking and Check‑in)
• Contact/Help: https://www.thaiairways.com (Help/Contact)
  Note: Deep links can change; use the homepage menus if redirected.

goFLY Priority Support (Independent Agency)

• Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
• Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
• Email: [email protected]
• Office: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
• Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

What goFLY can sort quickly:

• Fare quotes: Competitive options; add multi‑airline alternates if TG timing/price isn’t ideal
• Changes/reissues: Process per fare rules; we compare valid options before payment
• Add‑ons: Prepaid baggage, seats, meals; special assistance (WCHR/WCHS/WCHC, UMNR)
• Follow‑through: WhatsApp updates, document checks, reminders till take‑off

Book From Dhaka — 5 Steps + Pre‑Travel Checklist

Steps

1. Compare fares: Start at thaiairways.com; ask goFLY for complex/multi‑city choices.
2. Review rules: Change/refund terms and baggage concept (piece vs weight) vary by route/fare.
3. Enter details: Names exactly as passport; add contact and passport info.
4. Pay & save: Keep your PNR/e‑ticket and payment receipt.
5. Pre‑travel: Complete web check‑in; verify baggage and visa/transit requirements.

Checklist

• Passport validity: 6+ months from travel date
• Visas/transit: Thailand and onward destination (as applicable)
• Name match: Ticket vs passport (spelling/spacing)
• Baggage: Allowance verified; prepay excess if needed
• Timing: Reach HSIA 3+ hours before departure

FAQs

Q: Where is the Thai Airways Dhaka office?
A: Taj Marriot (1st floor), 25 Gulshan Avenue, Dhaka‑1212. Phones: +88 02 2222 90023 / +88 02 2222 96225 (tap: tel:+8802222290023 | tel:+880222296225). Email: [email protected]. Fax: +88 (02) 8879147–49.

Q: Who manages Thai Airways’ Dhaka office?
A: It’s represented by Air Galaxy (GSA) for Reservation & Ticketing.

Q: Can I change or refund my TG ticket in Dhaka?
A: Yes—subject to fare rules and availability. Bring your passport and e‑ticket/PNR. You can also use Manage Booking on thaiairways.com or ask goFLY to process locally.

Q: How do I report delayed baggage?
A: File a PIR at HSIA before leaving customs, then track via WorldTracer (worldtracer.aero) using your PIR reference.

Q: When should I reach the airport for TG flights?
A: Arrive at least 3 hours before international departures and complete web check‑in in advance.

Bengali Mini‑FAQ (বাংলায়)

প্রশ্ন: থাই এয়ারওয়েজের ঢাকা অফিস কোথায়?
উত্তর: Taj Marriot (1st floor), 25 Gulshan Avenue, Dhaka‑1212। ফোন: +88 02 2222 90023 / 2222 96225। ইমেইল: [email protected]।

প্রশ্ন: টিকিট পরিবর্তন/রিফান্ড করবো কিভাবে?
উত্তর: Manage Booking ব্যবহার করুন বা দ্রুত সহায়তার জন্য goFLY (01713‑289171/177/178)‑এ WhatsApp/কল দিন।

প্রশ্ন: ডিলেড ব্যাগেজ ট্র্যাক করবো কিভাবে?
উত্তর: এয়ারপোর্টে PIR করুন, তারপর worldtracer.aero‑তে রেফারেন্স দিয়ে ট্র্যাক করুন।

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