AirAsia Dhaka Office — Contact Number, Address, Hours | goFLY Priority Support (Bangladesh)

Last updated: October 2025 (BST, GMT+6)
Note: goFLY is an independent agency assisting AirAsia passengers in Bangladesh with fast booking, changes/refunds (per fare rules), and prepaid baggage. For official services, use the AirAsia contacts below.

goFLY Quick Contacts (Priority)

• Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
• Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
• Email: moc.d1762241354bylfo1762241354g@oll1762241354eh1762241354
• Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
• Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

Featured Answer (teaser)

• Dhaka City Office (Address): Total Air Services Ltd (GSA AirAsia), Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213
• Phone (primary): +880 2 222275447 — tel:+8802222275447 — Verified: Oct 2025
• Hours: Saturday–Thursday, 10:00–18:00 (BST); Friday closed

Full tap‑to‑call list, map pin, emails, and baggage help inside. For instant local help, WhatsApp/Call goFLY 01713‑289171/177/178.

বাংলা — দ্রুত প্রশ্নোত্তর (Micro‑FAQ)

• অফিস কোথায়?: Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani, Dhaka‑1213 — বিস্তারিত ভিতরে
• ফোন?: +880 2 222275447 — পুরো লিস্ট ভিতরে
• সময়?: শনি–বৃহঃ 10:00–18:00; শুক্রবার বন্ধ (BST)

AirAsia Dhaka City Office — Full Contacts

• Address: Total Air Services Ltd (GSA AirAsia), Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213, Bangladesh
• Phone (landlines): +880 2 222275447 | +880 2 222275448 — tel:+8802222275447 | tel:+8802222275448
• Phone (mobile): +880 1984 555 888 — tel:+8801984555888
• Fax: +880 2 222275449 — tel:+8802222275449
• Emails: moc.d1762241354brial1762241354atot@1762241354ofni1762241354 | moc.d1762241354brial1762241354atot@176224135410noi1762241354tavre1762241354ser1762241354
• Office Hours (BST): Saturday–Thursday 10:00–18:00; Friday Closed
• Google Map (search): https://maps.app.goo.gl/2GxJuSmai837bHPJA
• Local tip: Banani C/A can be busy; carry a photo ID for building entry and allow a few extra minutes at peak times.

Dhaka Contact Card

Airport Help (HSIA)

• Location: Hazrat Shahjalal International Airport (HSIA), Dhaka‑1229
• When to arrive: Counters typically open ~3 hours before departure; low‑cost flights see peak queues near holidays
• Bring: Passport, visa/permit (as applicable), e‑ticket/PNR, and payment card used (if airline asks for verification)
• When to use airport vs office: Same‑day travel issues → airport desk; general sales/changes → office or online

Baggage Help

• Report first: File a PIR (Property Irregularity Report) at HSIA before leaving customs; keep PIR reference and bag tags
• Follow up: Use AirAsia Support/Help Centre via airasia.com or the app; provide PIR reference and contact details
• Allowance & fees: https://www.airasia.com → Flights → Baggage (prepaid options often cost less than airport rates)

Online Services (Fastest)

• Official website: https://www.airasia.com
• Manage booking: Homepage → My bookings / Manage
• Online check‑in & boarding pass: Homepage → Check‑in (web/mobile app preferred)
• Help/Support: Homepage → Support / Chat with AVA
• Note: If a direct URL changes, navigate from the homepage menus for the latest links

goFLY Priority Support (Independent Agency)

• Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
• Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
• Email: moc.d1762241354bylfo1762241354g@oll1762241354eh1762241354
• Office: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
• Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

What goFLY can sort quickly:

• Fares & options: Competitive quotes; multi‑airline alternates if timings/prices fit better
• Changes/reissues: Process per fare rules; present valid options before payment
• Add‑ons: Prepaid baggage, seats, meals; special assistance (WCHR/WCHS/WCHC, UMNR)
• Updates: WhatsApp notifications and document checks until departure

Book From Dhaka — 5 Steps + Checklist

• Step 1: Compare on airasia.com; ask goFLY for complex/multi‑city plans
• Step 2: Check fare rules and baggage (weight vs piece, prepaid options)
• Step 3: Enter names exactly as passport; add contact and passport info
• Step 4: Pay securely; save e‑ticket/PNR and receipts
• Step 5: Complete online check‑in; verify visas/transit and baggage allowance

Checklist:

• Passport validity: 6+ months
• Visas/transit: Malaysia/Thailand/Singapore hubs (as routed) and final destination
• Name match: Ticket vs passport (spelling/spacing)
• Baggage: Prepay baggage if needed (cheaper than airport)
• Timing: Reach HSIA 3+ hours before departure

FAQs

• Where is the AirAsia Dhaka office?: Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213 — full contacts above
• What are the Dhaka office numbers?: +880 2 222275447 / 222275448; +880 1984 555 888 — tap‑to‑call inside
• Is there a fax and email?: Fax +880 2 222275449; Emails moc.d1762241354brial1762241354atot@1762241354ofni1762241354, moc.d1762241354brial1762241354atot@176224135410noi1762241354tavre1762241354ser1762241354
• When is the office open?: Saturday–Thursday 10:00–18:00 (BST); Friday closed
• How do I report delayed baggage?: File a PIR at HSIA; follow up via AirAsia Support with your PIR number

Related Airline Office Guides