Singapore Airlines Dhaka Office — Contact Number, Address, Hours | goFLY Priority Support (Bangladesh)

Last Updated: September 2025 (BST, GMT+6)

Important: goFLY is an independent travel agency and information service. We are not affiliated with or endorsed by Singapore Airlines (SIA). For official airline assistance, use the “Official Singapore Airlines Dhaka Contacts” section. For fast booking or changes via our agency, use the goFLY priority hotline, email, or WhatsApp below.

Quick Contacts (Priority Summary)

• goFLY Call/WhatsApp (Independent): 01713-289171, 01713-289177, 01713-289178
• WhatsApp Quick Links: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• goFLY Email: [email protected]
• goFLY Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College Opposite of Metro Shopping Mall Dhaka, 1207
• goFLY Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA
• Official SIA Passenger Reservations (Dhaka): +880 1311 001902
• Official SIA General Office (Dhaka): +880 2 985 1881
• SIA Baggage Desk (DAC Airport): +880 2890 1825 / +880 1730 359446
• Online Check-in: https://www.singaporeair.com/en_UK/plan-and-book/your-booking/checkin/
• Baggage Allowance: https://www.singaporeair.com/en_UK/us/travel-info/baggage/baggage-allowance/

goFLY Priority Support — Independent Agency (Call/WhatsApp First)

• Call/WhatsApp: 01713-289171, 01713-289177, 01713-289178
• WhatsApp Links: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Email: [email protected]
• Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College Opposite of Metro Shopping Mall Dhaka, 1207
• Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

How We Help (Within Airline Rules)

• New ticket bookings, fare comparison, and best routing (single or multi-airline)
• Date/time changes, reissue, and refunds as per fare rules
• Special service requests: wheelchairs, medical clearance guidance, bassinet, unaccompanied minors
• Prepaid extra baggage, seat selection, meals, and check-in support
• Priority follow-up with airlines where applicable

Note: These are not Singapore Airlines’ official numbers. goFLY provides independent ticketing support aligned with SIA policies.

goFLY Contact Summary

Official Singapore Airlines Dhaka Contacts

Counter status may change; please call before visiting. Hours are local Dhaka time (BST, GMT+6).

Dhaka Airport Baggage Office — Singapore Airlines

For delayed, lost, or damaged baggage reports and follow-up:

Online Self-Service

What The Dhaka Office Can Help With

• Ticketing: new bookings, date/time changes, reissue, refunds (subject to fare rules)
• Flight information: schedules, minimum connection times (MCT), travel advisories
• Special assistance: wheelchair requests, medical clearance guidance, infant/bassinet, unaccompanied minors
• Baggage: allowance questions, prepaid excess baggage, irregularity claim guidance
• KrisFlyer basics: membership queries, missing miles credit, PPS Club guidance

Note: Visa processing, “OK to Board,” or immigration services are typically not handled by airline ticket offices. Verify visa requirements with the relevant embassy or official government websites.

How To Change Or Cancel A Singapore Airlines Ticket

1. If You Booked Directly With SIA

• Use Manage Booking online first (fastest).
• Fees and fare differences may apply based on fare brand and route.
• If online tools will not allow a change/refund, call the Dhaka office.

2. If An Agency Issued Your Ticket

• Contact the issuing agency to change or refund (they control the ticket).
• The SIA office can advise policy but usually cannot modify an agency-issued ticket without the agency.

3. If Your Flight Is Disrupted (Schedule Change/Cancellation)

• You may be eligible for a free change or refund under SIA’s disruption policy.
• Keep all notifications and process via Manage Booking or the Dhaka office.

Baggage Delay Or Damage — Step By Step

• Step 1 (At The Airport): If your bag does not appear, file a PIR (Property Irregularity Report) at the baggage service desk before leaving customs. Keep your bag tag stubs and PIR number.
• Step 2 (Follow-Up): Contact the Dhaka baggage office (details above) with your PIR number, flight info, and a reachable phone/address.
• Step 3 (Interim Essentials): Keep receipts for essential items purchased while waiting; reimbursement is subject to airline policy and reasonable limits.
• Step 4 (Damage Claims): Report damage as soon as possible (ideally at the airport). Submit photos and documentation within the required time window.

Travel Tips: Dhaka (DAC) ⇄ Singapore (SIN)

• Arrive At DAC: Plan to reach the airport at least 3 hours before international departures.
• Documents: Valid passport, required visa, onward/return ticket, and the payment card used for booking if requested.
• Baggage Allowance Basics:
  • Many routes use the weight concept; US routes use the piece concept.
  • Economy allowance varies by fare brand (Lite/Value/Standard/Flexi). Premium Economy/Business/Suites have higher limits.
  • KrisFlyer Elite Gold and Star Alliance Gold members typically receive extra allowance.
  • Always confirm via your e-ticket or the official baggage calculator.
• Carry-on Rules: Power banks/lithium batteries go in carry-on; follow liquid (100 ml) restrictions.
• Special Items: For sports gear, musical instruments, mobility aids, or battery-powered devices, pre-clear with the airline.
• Airport Notes: Hazrat Shahjalal International Airport (DAC), Kurmitola; Singapore Changi Airport (SIN) is transit-friendly with multiple lounges and amenities.

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Conclusion

For quick, reliable help with Singapore Airlines bookings from Bangladesh, Call/WhatsApp goFLY at 01713-289171, 01713-289177, or 01713-289178, or email [email protected]. We provide fast ticketing support, changes, and guidance within official airline rules, plus local follow-up in Dhaka. For official matters, use the Singapore Airlines Dhaka contacts and online self-service links above. Save this page and call ahead before visiting any office counter.