Need Help Booking? Contact goFLY
| Contact Method | Details |
|---|---|
| 📞 Call | 01713-289171 / 01713-289177 / 01713-289178 |
| 01713-289178 (Response within 30 minutes) | |
| hello@goflybd.com | |
| 📍 Office | 1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite of Metro Shopping Mall, Dhaka 1207 |
| ⏰ Hours | Sat–Thu: 10 AM – 6 PM | Friday: Closed |
IATA Certified: Accreditation #42337956 | 4.8★ from 431+ Google Reviews | 10,000+ customers since 2017
Singapore Airlines Dhaka Office — Official Information
| Details | Information |
|---|---|
| Address | Casablanca (5th Floor), 114 Gulshan Avenue, Gulshan-2, Dhaka 1212 |
| Landmark | Gulshan diplomatic zone, easily accessible |
| Phone (Passenger Reservations) | +880 1311 001902 |
| Phone (General Office) | +880 2 985 1881 |
| For Travel Agents | +880 1311 001903-4; +880 1730 078109 |
| Email (Ticket Office) | ticketoffice_dac@singaporeair.com.sg |
| Working Hours (BST) | Sun–Thu: 09:30–18:00; Sat: 09:30–13:30; Fri/Public Holidays: Closed |
| Counter Status | Subject to change; please call ahead |
| Google Maps | Get Directions |
Getting to Singapore Airlines Office
The office is located on Gulshan Avenue in the diplomatic zone, one of Dhaka’s most accessible commercial areas.
| Time | Traffic Condition | Recommendation |
|---|---|---|
| 9–11 AM | Heavy | Avoid if possible |
| 11 AM–3 PM | Moderate | ✅ Best time to visit |
| 5–8 PM | Heavy | Expect delays |
Parking: Limited street parking available. Rideshare (Uber/Pathao) recommended.
Need Help Booking? Contact goFLY
If you prefer not to visit the office, our team can assist remotely:
| Contact Method | Details |
|---|---|
| 📞 Call | 01713-289171 / 01713-289177 / 01713-289178 |
| 01713-289178 (Response within 30 minutes) | |
| hello@goflybd.com | |
| 📍 Office | 1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite of Metro Shopping Mall, Dhaka 1207 |
| ⏰ Hours | Sat–Thu: 10 AM – 6 PM | Friday: Closed |
Why Consider goFLY?
| Benefit | Details |
|---|---|
| IATA Certified | Accreditation #42337956 — Verify on IATA |
| Direct System Access | Same fares as Singapore Airlines counter, no markup |
| Response Time | WhatsApp reply within 30 minutes (tracked average) |
| Compare Options | See Singapore Airlines vs Thai, Malaysia Airlines, other carriers |
| Post-Booking Support | Changes, refunds, baggage — dedicated contact |
| Track Record | 10,000+ customers since 2017 |
| Reviews | 4.8★ from 431+ reviews — See Google Reviews |
When to Book Direct vs. Agency
| Situation | Recommended Option |
|---|---|
| Simple one-way ticket, no questions | SingaporeAir.com or office |
| Need fare comparison across airlines | Agency like goFLY |
| Complex itinerary (multi-city, group) | Agency like goFLY |
| Want KrisFlyer promotional bonuses | SingaporeAir.com direct |
| Need post-booking support in Bengali | Agency like goFLY |
| Urgent same-day booking | Singapore Airlines office or agency |
Dhaka to Singapore — Current Singapore Airlines Fares
Fares checked via Galileo GDS on January 15, 2026. Prices change frequently.
| Class | One-Way From | Round-Trip From |
|---|---|---|
| Economy Lite | ৳45,000 | ৳85,000 |
| Economy Standard | ৳55,000 | ৳105,000 |
| Economy Flexi | ৳70,000 | ৳130,000 |
| Premium Economy | ৳95,000 | ৳180,000 |
| Business Class | ৳165,000 | ৳295,000 |
Flight Details: Daily nonstop service | 4 hours 30 minutes | Modern fleet
Fare Tips (Based on Booking Data)
From our experience handling Singapore Airlines bookings:
| Tip | Details |
|---|---|
| Best booking window | 3-4 weeks before travel |
| Peak pricing periods | Eid, summer holidays, December (+30-50%) |
| Midweek savings | Tuesday/Wednesday often ৳3,000-5,000 cheaper |
| Flexi vs Lite | Flexi costs ৳15,000 more but saves money if plans change |
Note: We offer free fare holds while you decide. Get current fare →
Singapore Airlines vs Other Airlines (Dhaka to Singapore)
| Airline | Fare From | Baggage | Type | Best For |
|---|---|---|---|---|
| Singapore Airlines | ৳45,000 | 30 kg | Premium full-service | Premium experience, connections |
| Biman Bangladesh | ৳38,000 | 30 kg | Full-service | Budget with full service |
| Malaysia Airlines | ৳42,000 | 30 kg | Full-service | Via Kuala Lumpur connections |
| Thai Airways | ৳40,000 | 30 kg | Full-service | Via Bangkok connections |
Why pay more for Singapore Airlines?
- 30kg baggage included (generous allowance)
- KrisWorld entertainment system (1,000+ hours content)
- Singapore hub connects to 130+ destinations
- KrisFlyer miles earning
- Award-winning service
- Modern aircraft fleet
Need help deciding? Compare all options →
Popular Singapore Airlines Routes from Dhaka (via Singapore)
| Destination | Code | Journey Time | Economy From |
|---|---|---|---|
| Sydney | SYD | 16-18 hours | ৳95,000 |
| Melbourne | MEL | 16-18 hours | ৳98,000 |
| London Heathrow | LHR | 17-19 hours | ৳90,000 |
| New York | JFK | 21-23 hours | ৳125,000 |
| Los Angeles | LAX | 22-24 hours | ৳130,000 |
| Frankfurt | FRA | 16-18 hours | ৳92,000 |
Visa Guides for Popular Destinations
- USA Visa from Bangladesh
- UK Visa from Bangladesh
- Schengen Visa for Bangladeshi
- Canada Visa from Bangladesh
- Australia Visa from Bangladesh
Need visa assistance? Contact our visa team: 01713-289175 (Bablu — Senior Visa Expert)
Singapore Airlines Baggage Rules — Complete Guide
Checked Baggage Allowance
| Fare Type | Total Allowance | Pieces |
|---|---|---|
| Economy Lite | 20 kg | Weight concept |
| Economy Standard | 25 kg | Weight concept |
| Economy Flexi | 30 kg | Weight concept |
| Premium Economy | 35 kg | Weight concept |
| Business Class | 40 kg | Weight concept |
| Suites/First Class | 50 kg | Weight concept |
Source: Singapore Airlines Baggage Policy
Most Asked Question: Can I Put 30kg in One Bag?
Yes, absolutely.
Your allowance is total weight — you decide distribution.
| Configuration | Allowed? |
|---|---|
| 1 bag × 30 kg | ✅ Yes |
| 2 bags × 15 kg each | ✅ Yes |
| 1 bag × 20 kg + 1 bag × 10 kg | ✅ Yes |
Important: No single bag can exceed 32 kg. This is an aviation safety rule that applies to all airlines globally — ground handlers cannot safely lift bags heavier than this.
Cabin Baggage
| Class | Bags Allowed | Weight Per Bag |
|---|---|---|
| Economy | 1 bag + 1 personal item | 7 kg |
| Premium Economy | 2 bags + 1 personal item | 7 kg each |
| Business/First | 2 bags + 1 personal item | 7 kg each |
Dimensions: Max 115 cm total (length + width + height) per bag
Singapore Visa for Bangladeshis
Visa Requirements
Bangladeshi passport holders require a visa to visit Singapore.
| Your Situation | Visa Required? | Typical Cost |
|---|---|---|
| Transit under 96 hours (staying inside airport) | No (VFTF eligible) | Free |
| Transit — want to leave airport | Yes (Tourist visa) | ৳8,000-12,000 |
| Singapore is final destination | Yes (Tourist visa) | ৳8,000-12,000 |
Visa Application Process
- Apply through Singapore High Commission or authorized visa centers
- Processing time: 3-5 working days
- Documents: Passport, photos, bank statement, hotel booking, return ticket
- Validity: Usually 30-35 days (single entry)
Related Guides:
Need visa help? Call our visa expert: 01713-289175 (Bablu)
Singapore Airlines Flight Schedule: Dhaka ⇄ Singapore
Schedule as of January 2026. Singapore Airlines operates daily flights.
Dhaka to Singapore (DAC → SIN)
| Flight | Departure | Arrival | Duration | Aircraft |
|---|---|---|---|---|
| SQ446 | 01:00 AM | 07:35 AM | 4h 35m | Airbus A350-900 |
Singapore to Dhaka (SIN → DAC)
| Flight | Departure | Arrival | Duration | Aircraft |
|---|---|---|---|---|
| SQ447 | 09:25 PM | 11:55 PM | 4h 30m | Airbus A350-900 |
Note: Always confirm your specific flight time on your ticket or at singaporeair.com
Ticket Changes & Refunds
| Fare Type | Change Allowed? | Change Fee | Refundable? |
|---|---|---|---|
| Lite | Limited/No | ৳10,000-15,000 | No or high penalty |
| Standard | Yes | ৳8,000-12,000 | 40-50% penalty |
| Flexi | Yes | ৳5,000-8,000 | 15-25% penalty |
| Premium/Business | Yes | Low or free | 5-10% penalty |
Source: Singapore Airlines fare rules via GDS. Specific fees depend on route and timing.
Refund Timeline: 7-14 working days after processing
Name Correction:
- Minor spelling errors: Fixable (fee applies)
- Complete name change: New ticket required
📞 Need change/refund help? Call 01713-289171
How to Book Singapore Airlines from Dhaka
Option 1: Singapore Airlines Website (Direct)
Process: Visit singaporeair.com → Search route → Book → Pay
| Pros | Cons |
|---|---|
| ✅ Immediate confirmation | ❌ No alternative comparisons |
| ✅ Direct KrisFlyer promo bonuses | ❌ Limited post-booking support |
| ✅ Manage booking online | ❌ Self-service only |
Best for: Simple bookings, tech-savvy travelers, those who want KrisFlyer promotional bonuses
Option 2: Singapore Airlines Dhaka Office (In-Person)
Process: Visit Casablanca, Gulshan (5th floor) → Queue → Book
| Pros | Cons |
|---|---|
| ✅ Face-to-face service | ❌ Travel to Gulshan required |
| ✅ Cash payment possible | ❌ Office hours only (closed Friday) |
| ✅ Official Singapore Airlines staff | ❌ May have queues |
Best for: Those who prefer in-person service, cash payments, complex queries
Option 3: Travel Agency (goFLY)
Process: Call/WhatsApp → Get quote → Confirm → Pay → Receive ticket
| Pros | Cons |
|---|---|
| ✅ Compare multiple airlines | ❌ Not official Singapore Airlines office |
| ✅ Bengali language support | ❌ Third-party service |
| ✅ Post-booking assistance | |
| ✅ No office visit needed | |
| ✅ Same IATA pricing |
Best for: Comparison shoppers, those needing Bengali support, complex itineraries
📞 goFLY Contact: 01713-289171 | WhatsApp 01713-289178
Singapore Airlines Online Check-in — Step-by-Step
How to Check-in Online
- Visit singaporeair.com → Manage Booking
- Enter: Last name + Booking reference (6 characters)
- Click “Check-in”
- Select passengers and seats
- Download/print boarding pass
Timing
| Action | Timing |
|---|---|
| Check-in opens | 48 hours before departure |
| Check-in closes | 1 hour before departure |
| Best time | 24-48 hours before (best seat selection) |
What You Can Do Online
✅ Select/change seats
✅ Add meal preferences
✅ Purchase extra baggage
✅ Download boarding pass
✅ Add KrisFlyer number
What Requires Airport Visit
❌ Check bags
❌ Unaccompanied minor travel
❌ Special assistance
❌ Pet travel
KrisFlyer & PPS Club — Frequent Flyer Program
KrisFlyer Membership Tiers
| Tier | Miles Required | Key Benefits |
|---|---|---|
| KrisFlyer | 0 | Earn Miles, basic benefits |
| KrisFlyer Elite Silver | 25,000 | Priority check-in, extra baggage |
| KrisFlyer Elite Gold | 50,000 | Lounge access, extra baggage |
| PPS Club | Special invitation | Exclusive benefits, priority services |
Miles Earned: Dhaka to Singapore (One-Way)
| Class | Miles Earned |
|---|---|
| Economy Lite/Standard | ~1,500 Miles |
| Economy Flexi | ~2,000 Miles |
| Premium Economy | ~2,500 Miles |
| Business Class | ~3,000 Miles |
Join free: singaporeair.com/krisflyer
Business Class & Lounge Access
Lounge Access by Ticket Class
| Airport | Business Class | First Class/Suites |
|---|---|---|
| Dhaka (DAC) | Partner lounge | Partner lounge |
| Singapore (SIN) | SilverKris Lounge | Private Room / The Private Room |
Singapore Airlines Lounge Facilities
- Premium dining options
- Full bar service
- Shower suites
- High-speed Wi-Fi
- Business center
- Quiet zones
Economy Passengers — Lounge Access Options
| Method | Details |
|---|---|
| KrisFlyer Elite Gold | Complimentary access |
| Priority Pass | Check if lounge participates |
Singapore Airlines Offices in Bangladesh — Complete Directory
Dhaka Head Office
| Details | Information |
|---|---|
| Address | Casablanca (5th Floor), 114 Gulshan Avenue, Gulshan-2, Dhaka 1212 |
| Phone (Passenger Reservations) | +880 1311 001902 |
| Phone (General Office) | +880 2 985 1881 |
| ticketoffice_dac@singaporeair.com.sg | |
| Hours | Sun–Thu: 09:30–18:00; Sat: 09:30–13:30 |
| Closed | Friday & Public Holidays |
| Google Maps | Get Directions |
Dhaka Airport Office (HSIA)
| Details | Information |
|---|---|
| Location | Terminal-1, Departures Level, Room 50 |
| Phone | +880 2890 1825 / +880 1730 359446 |
| Hours | Daily: 13:00–01:30 (per flight schedule) |
| Services | Check-in, boarding pass, baggage issues |
Singapore Airlines 24/7 Global Contact
| Details | Information |
|---|---|
| Phone | +65 6223 8888 |
| Available | 24 hours, 7 days |
| Languages | English |
| Note | International call rates apply |
Aircraft Information — Airbus A350-900
Singapore Airlines operates the Airbus A350-900 on Dhaka-Singapore route.
Economy Class
| Feature | Details |
|---|---|
| Seat Pitch | 32 inches |
| Seat Width | 18 inches |
| Entertainment | KrisWorld (1,000+ hours content) |
| USB/Power | Available at every seat |
| Meals | Complimentary multi-course |
| Wi-Fi | Available (paid) |
Business Class
| Feature | Details |
|---|---|
| Seat Type | Lie-flat bed (78 inches) |
| Seat Width | 25 inches |
| Privacy | Direct aisle access |
| Lounge | SilverKris Lounge included |
| Wi-Fi | 30 MB free |
Frequently Asked Questions
Where is Singapore Airlines Dhaka office located?
Casablanca (5th Floor), 114 Gulshan Avenue, Gulshan-2, Dhaka 1212. Phone: +880 1311 001902. Hours: Sun-Thu 9:30AM-6PM, Sat 9:30AM-1:30PM. Closed Friday.
What is Singapore Airlines ticket price from Dhaka?
Economy class starts from ৳45,000 one-way (as of January 2026). Nonstop flight, 4 hours 30 minutes. Prices vary by date, season, and fare type.
Can I put 30 kg in one bag on Singapore Airlines?
Yes, if your total allowance is 30 kg. Maximum single bag weight is 32 kg (safety rule for all airlines).
Do I need visa for Singapore from Bangladesh?
Yes. Bangladeshi passport holders require visa. Apply through Singapore High Commission or authorized centers. Tourist visa costs ৳8,000-12,000.
Is Singapore Airlines office open on Friday?
No. Singapore Airlines Dhaka office is closed every Friday and public holidays. Opens Saturday 9:30 AM.
How do I check in online for Singapore Airlines?
Visit singaporeair.com → Manage Booking → Online Check-in. Opens 48 hours before departure, closes 1 hour before.
Can I earn KrisFlyer miles flying from Dhaka?
Yes. Join KrisFlyer (free) and earn miles on every flight. Dhaka-Singapore route earns approximately 1,500-2,500 miles depending on fare class.
How early should I arrive at Dhaka airport for Singapore Airlines?
Arrive at least 3 hours before departure. Singapore Airlines check-in counters at HSIA Terminal-1 open ~3 hours before flight.
What aircraft does Singapore Airlines use on Dhaka route?
Airbus A350-900 on Dhaka-Singapore flights. Features KrisWorld entertainment system with 1,000+ hours of content.
How long does Singapore Airlines refund take?
7-14 working days after processing, depending on original payment method and fare rules.
সিঙ্গাপুর এয়ারলাইন্স ঢাকা অফিস — বাংলায় তথ্য
অফিসের ঠিকানা ও যোগাযোগ
| বিষয় | তথ্য |
|---|---|
| ঠিকানা | কাসাব্লাঙ্কা (৫ম তলা), ১১৪ গুলশান এভিনিউ, গুলশান-২, ঢাকা ১২১২ |
| ফোন (যাত্রী সেবা) | +৮৮০ ১৩১১ ০০১৯০২ |
| ফোন (সাধারণ অফিস) | +৮৮০ ২ ৯৮৫ ১৮৮১ |
| সময় | রবি-বৃহঃ ০৯:৩০-১৮:০০; শনি ০৯:৩০-১৩:৩০ |
| বন্ধ | শুক্রবার ও সরকারি ছুটির দিন |
ঢাকা-সিঙ্গাপুর টিকেটের দাম
| শ্রেণী | একমুখী মূল্য (থেকে) |
|---|---|
| ইকোনমি লাইট | ৳৪৫,০০০ |
| ইকোনমি স্ট্যান্ডার্ড | ৳৫৫,০০০ |
| ইকোনমি ফ্লেক্সি | ৳৭০,০০০ |
| প্রিমিয়াম ইকোনমি | ৳৯৫,০০০ |
| বিজনেস ক্লাস | ৳১,৬৫,০০০ |
ব্যাগেজ নিয়ম
- ইকোনমি লাইট: ২০ কেজি
- ইকোনমি স্ট্যান্ডার্ড: ২৫ কেজি
- ইকোনমি ফ্লেক্সি: ৩০ কেজি
- প্রিমিয়াম ইকোনমি: ৩৫ কেজি
- বিজনেস ক্লাস: ৪০ কেজি
- প্রতিটি ব্যাগ সর্বোচ্চ ৩২ কেজি
সিঙ্গাপুর ভিসা
বাংলাদেশী পাসপোর্টধারীদের সিঙ্গাপুর ভিসা প্রয়োজন। খরচ: ৳৮,০০০-১২,০০০।
goFLY থেকে বুকিং সহায়তা
| যোগাযোগ | নম্বর |
|---|---|
| হটলাইন | ০১৭১৩-২৮৯১৭১ |
| হোয়াটসঅ্যাপ | ০১৭১৩-২৮৯১৭৮ |
| অফিস | ১ শুকরাবাদ রোড, মতিউর নিবাস, ঢাকা ১২০৭ |
Customer Reviews
“Booked Singapore Airlines through goFLY. They helped me choose the right fare type and explained all the baggage rules clearly. Very professional service.”
— Verified Google Review, December 2025
“First time flying to Singapore. goFLY team guided me through visa process and ticket booking. Made everything simple.”
— Verified Google Review, November 2025
“Quick response on WhatsApp. Got my e-ticket within an hour. Highly recommend goFLY for international bookings.”
— Rahman, Verified Google Review, January 2026
Contact goFLY
| Method | Details |
|---|---|
| 📞 Hotline | +8809639203090 |
| 📞 Flight Booking | 01713-289171 / 01713-289177 |
| 01713-289178 | |
| hello@goflybd.com | |
| 📍 Office | 1 Shukrabad Road, Motiur Nibash, Dhaka 1207 |
| 🕐 Hours | Sat–Thu: 10 AM – 6 PM | Friday: Closed |
| 🗺️ Map | Get Directions |
Speak to the Right Expert
| Need | Contact | Specialty |
|---|---|---|
| Singapore Airlines booking | Methela: 01713-289171 | Senior expert, complex itineraries |
| First-time international travel | Rafa: 01713-289178 | Patient guidance for beginners |
| Visa assistance | Bablu: 01713-289175 | 10 years experience |
| Tour packages | Mahabub: 01713-289173 | Founder, custom trip planning |
Summary
Singapore Airlines Dhaka Office
Casablanca (5th Floor), 114 Gulshan Avenue, Gulshan-2, Dhaka 1212
📞 +880 1311 001902 (Passenger Reservations)
📞 +880 2 985 1881 (General Office)
⏰ Sun-Thu 9:30AM-6PM, Sat 9:30AM-1:30PM | Friday Closed
Dhaka to Singapore
From ৳45,000 | Nonstop | 4h 30m | Daily Flight
Booking Assistance (goFLY)
📞 01713-289171 | 💬 WhatsApp 01713-289178 | IATA: 42337956
How We Verify This Information
| Source | Method |
|---|---|
| Singapore Airlines office details | Phone verification (January 2026) |
| Ticket fares | Galileo GDS system check |
| Baggage rules | SingaporeAir.com official policy |
| Visa status | Singapore High Commission updates + client feedback |
| Flight schedules | SingaporeAir.com + GDS confirmation |
Found outdated information? Email support@goflybd.com — we update within 24 hours.
About goFLY Limited
goFLY Limited is an IATA-certified travel agency in Dhaka, Bangladesh, serving travelers since 2017.
Credentials:
- IATA: 42337956 — Verify
- ATAB: 4298
- Civil Aviation: 0007726
Track Record:
- 10,000+ customers served
- 4.8★ Google rating (431+ reviews)
- 8+ years in operation
This guide is published by goFLY Limited (IATA: 42337956), an independent travel agency. For official Singapore Airlines policies, contact Singapore Airlines directly at +880 1311 001902 or visit singaporeair.com
Written by: Munem Tajwar Zaif, Travel Expert
Reviewed by: Mahabub Alam Razu, Founder
Visa Section by: MD. Bangir Hossain Bablu, Senior Visa Expert
Last Verified:
Call several times to dac ofc,but no one picked it.
Singapore Airlines
+88 02 9851881
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