Looking for Kuwait Airways’ office in Dhaka? Whether you need to book a ticket, change your flight, or ask about baggage, this guide has complete contact information, office hours, and practical booking tips.
📞 Book Kuwait Airways Tickets
⚡ goFLY (Fastest Booking)
Sat-Thu 10AM-6PM | E-ticket via WhatsApp
Kuwait Airways Office
Sun-Thu 9AM-5PM | Sat 9AM-2:30PM
📍 Gulshan Pink City, Level 7
goFLY is an IATA-certified travel agency. Compare airlines, EMI available, same-day e-ticket.
🎫 How to Book Kuwait Airways Tickets
You have several options for booking:
1️⃣ goFLY Travel Agency ⚡ FASTEST
Best for: Phone/WhatsApp booking
01713-289171 | 01713-289177 | 01713-289178
- E-ticket within 30 minutes
- Compare all airlines instantly
- EMI payment available
- bKash, Nagad, Card accepted
2️⃣ Kuwait Airways Office
Best for: Face-to-face help
- Complex itineraries
- Group bookings
- Special requests
📍 Gulshan Pink City, Level 7
3️⃣ Kuwait Airways Website
Best for: Self-service booking
- Book 24/7 online
- See all fare options
- Manage booking yourself
4️⃣ Online Travel Sites
Best for: Price comparison
ShareTrip, Expedia, etc.
- Compare multiple prices
- Bundle deals available
- Read user reviews
💡 Customer feedback: “Called goFLY at 11 AM, had my ticket by noon via WhatsApp. Very convenient!” — Rahim, Mirpur
What You’ll Need:
- Valid passport (6+ months validity)
- Travel dates
- Passenger names (exactly as on passport)
- Contact info and payment method
🏢 Kuwait Airways Dhaka Office Location
Kuwait Airways – Dhaka City OfficeGulshan Pink City, Level 7
Plot 15, Road 103, Block C
Gulshan Avenue, Dhaka-1212
Bangladesh
The office is located in Gulshan’s diplomatic zone—a well-known area that most taxi and rideshare drivers can easily navigate to.
Visitor tip: The building has security at the entrance. Bring your passport or NID along with any booking reference if you’re visiting for ticket-related matters.
📞 Kuwait Airways Contact Numbers
| Type | Contact | Best For |
|---|---|---|
| goFLY (Fastest) | 01713-289171 | 01713-289177 | Quick booking, WhatsApp |
| Main Line | +880 2 8881742 | General inquiries |
| Alternate Lines | +880 2 8881743 to 8881749 |
If main line busy |
| Fax | +880 2 8881558 | Document submission |
| dacsmku@kuwaitairways.com | Written inquiries |
Best times to call: Early mornings (9-10 AM) or just after lunch (2-3 PM) tend to have shorter wait times.
🕐 Office Working Hours
| Day | Hours | Status |
|---|---|---|
| Sunday – Thursday | 09:00 AM – 05:00 PM | ✅ Open |
| Saturday | 09:00 AM – 02:30 PM | ✅ Half Day |
| Friday | — | ❌ Closed |
Holiday hours: During Ramadan, Eid, and public holidays, hours may vary. Call ahead to confirm.
Need booking outside office hours? Contact goFLY: 01713-289171 (Sat-Thu 10AM-6PM)
✈️ Kuwait Airways Airport Office
Hazrat Shahjalal International Airport (DAC)Terminal 01, 3rd Floor, Rooms 35/36/37
Station Manager: +880 2 8901778
Passenger Service: +880 2 8901182
Hours: 1:30 AM – 9:30 AM (Bangladesh Time)
Why these hours? The Kuwait Airways flight departs early morning, so the counter opens ~3 hours before departure.
📅 Dhaka to Kuwait Flight Schedule
| Route | Departure | Arrival | Duration |
|---|---|---|---|
| Dhaka → Kuwait (KU 284) | ~02:30 AM | ~05:30 AM | ~5h 30m |
| Kuwait → Dhaka (KU 285) | ~20:30 PM | ~06:00 AM+1 | ~5h 30m |
⚠️ Note: Schedules change seasonally. Always confirm when booking.
Book now: 01713-289171 | WhatsApp
🧳 Baggage Allowance
Cabin Baggage
- Weight: Up to 7 kg
- Size: 56 × 46 × 25 cm
- Items: 1 bag + 1 personal item
Checked Baggage
- Economy Saver: 23 kg
- Economy Flex: 30 kg
- Business: 2 × 32 kg
Common Mistakes
❌ Power banks in checked luggage — must be in cabin bag
❌ Liquids over 100ml in cabin — must be checked
✅ Weigh bags at home to avoid surprises
Full policy: Kuwait Airways Baggage
💻 Online Check-In
- Opens: 48 hours before departure
- Closes: 3 hours before departure
- Link: Kuwait Airways Online Check-In
Steps
- Go to kuwaitairways.com → Online Check-In
- Enter booking reference (PNR) and last name
- Select your seat
- Download boarding pass
Note: You’ll still need to visit counter if you have checked bags.
✏️ Flight Changes & Refunds
Changes
- Flexible tickets: Fee + fare difference
- Restricted: Higher fees apply
- Promo fares: Usually non-changeable
For changes, contact:
- goFLY: 01713-289171 (faster processing)
- Kuwait Airways: +880 2 8881742-9
Refunds
- Airline cancels: Full refund
- You cancel (refundable): Refund minus fees
- You cancel (non-refundable): Taxes only
Tip: For medical emergencies, contact Kuwait Airways with documentation—they often show flexibility.
🔍 Lost or Delayed Baggage
At the Airport
- Don’t leave baggage claim area
- Find Kuwait Airways staff
- File a PIR (Property Irregularity Report)
- Keep your baggage claim tag
After Leaving
- Track: WorldTracer
- Call: +880 2 8901778
Most bags arrive within 24-48 hours and are delivered free.
🛂 Kuwait Visa for Bangladeshis
Traveling TO Kuwait
Visa required. Types:
- Work visa (employer sponsored)
- Family visit visa
- Business visa
Transit Through Kuwait
Bangladeshis need transit visa even for short layovers.
Unlike Dubai/Doha where transit is often visa-free.
Need visa help? goFLY Visa Services | Call: 01713-289171
⭐ Kuwait Airways: Pros & Cons
✅ Pros
- Direct Dhaka-Kuwait flights
- Good baggage allowance (30 kg)
- Reliable timing
- Full-service (meals included)
- Professional crew
⚠️ Cons
- Transit visa required
- 1 daily flight only
- Basic entertainment
- No Wi-Fi
♿ Special Assistance
- Wheelchair: Free. Request 48 hours before.
- Unaccompanied Minors: Ages 5-11. Fee applies.
- Medical: Submit doctor’s report 7 days before.
- Pregnant Travelers: Up to 28 weeks: OK. 28-36 weeks: Certificate needed.
Request special assistance: 01713-289171 (goFLY) or +880 2 8881742 (Kuwait Airways)
🎁 Oasis Club (Frequent Flyer)
Free to join. Earn miles on every flight.
- Blue: Entry level
- Silver: Priority check-in, extra baggage
- Gold: Lounge access, priority boarding
❓ FAQ
How can I book Kuwait Airways tickets quickly?
Contact goFLY: 01713-289171 or WhatsApp 01713-289178 for instant booking with e-ticket within 30 minutes.
Can I book for someone else?
Yes. Enter their passport details exactly as shown.
How early should I reach the airport?
At least 3 hours before. During Eid/peak: 3.5-4 hours.
Can I bring food on the plane?
Solid food: yes. Liquids over 100ml: checked baggage only.
Is there a group discount?
Groups of 10+ may get special rates. Call goFLY: 01713-289171 or Kuwait Airways: +880 2 8881742-9.
What payment methods are accepted?
goFLY accepts bKash, Nagad, cards, bank transfer, and EMI. Kuwait Airways office accepts cash, credit/debit cards (Visa, MasterCard), and bank transfers.
✅ Pre-Flight Checklist
Before Trip
- ☐ Passport valid 6+ months
- ☐ Visa obtained
- ☐ Booking confirmed
- ☐ Name matches passport
48 Hours Before
- ☐ Online check-in done
- ☐ Boarding pass saved
- ☐ Bags weighed
- ☐ Transport arranged
📋 All Contact Information
⚡ goFLY Travel Agency (Best Choice)
IATA Certified (ID: 42337956)
📞 01713-289171 | 01713-289177 | 01713-289178
💬 WhatsApp: 01713-289178
📧 support@goflybd.com
🕐 Sat-Thu 10AM-6PM
📍 1 Shukrabad Road Motiur Nibash
Beside New Model Degree College
Opposite of Metro Shopping Mall
Dhaka, 1207, Bangladesh
🗺️ Google Maps
Kuwait Airways Dhaka
City Office
📍 Gulshan Pink City, Level 7, Gulshan
📞 +880 2 8881742-9
📧 dacsmku@kuwaitairways.com
🕐 Sun-Thu 9AM-5PM | Sat 9AM-2:30PM
Airport Office
📍 HSIA Terminal 01, Rooms 35/36/37
📞 +880 2 8901778
🕐 1:30AM-9:30AM
✈️ Other Airlines from Dhaka
Published by: goFLY Limited | Updated:
Sources: Kuwait Airways | Office Directory | CAAB
Disclaimer: goFLY Limited is an independent IATA-certified travel agency authorized to sell Kuwait Airways tickets. We are not affiliated with Kuwait Airways. Information may change—verify with the airline before traveling.








Can I increase the date of my ticket
Can i decrease the date of my flight.
Please contact this number +88 02 8881742-9