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📍 Office: 1 Shukrabad Road, Dhanmondi, Dhaka 1207 | Get Directions →
✅ IATA Certified #42337956 | Compare Airlines | Bengali Support | bKash/Nagad/Bank/Cash | 30-Min Response
🛩️ AirAsia Dhaka Office — Official GSA Contact
GSA: Total Air Services Ltd
Address: Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213
Landline: +880 2 222275447 | +880 2 222275448
Mobile: +880 1984 555 888
Fax: +880 2 222275449
Email: info@totalairbd.com | reservation01@totalairbd.com
Hours: Saturday–Thursday, 10:00 AM – 6:00 PM (Friday Closed)
Website: www.airasia.com
Map: Get Directions →
💡 Tip: Banani C/A is busy. Carry photo ID for building entry.
বাংলা — দ্রুত তথ্য
অফিস: Erectors House (৫ম তলা), ১৮ কামাল আতাতুর্ক এভিনিউ, বনানী, ঢাকা-১২১৩
ফোন: +৮৮০ ২ ২২২২৭৫৪৪৭ | ০১৯৮৪ ৫৫৫ ৮৮৮
সময়: শনি–বৃহঃ সকাল ১০টা – সন্ধ্যা ৬টা | শুক্রবার বন্ধ
goFLY বুকিং: ০১৭১৩-২৮৯১৭১ | ০১৭১৩-২৮৯১৭৭ | ০১৭১৩-২৮৯১৭৮
About AirAsia — Asia’s Largest Low-Cost Carrier
AirAsia (IATA: AK/QZ/FD/Z2) is Southeast Asia’s biggest budget airline, headquartered in Malaysia. From Dhaka, AirAsia connects to 100+ Asian destinations via Kuala Lumpur hub.
| Fact | Detail |
|---|---|
| Founded | 1996 (Revived 2001) |
| Headquarters | Kuala Lumpur, Malaysia |
| Fleet | 200+ Airbus A320 |
| Destinations | 165+ across Asia-Pacific |
| Type | Low-cost carrier (LCC) |
| Hub | KLIA2, Kuala Lumpur |
| From Dhaka | Kuala Lumpur direct |
| Award | World’s Best LCC (Skytrax) |
Why Choose AirAsia?
- ✈️ Budget-friendly: 30-50% cheaper than full-service
- 🌏 Hub connectivity: Easy connections to Thailand, Singapore, Indonesia, Australia
- 📱 Digital-first: App booking, mobile boarding pass
- 💺 Pay what you need: Add baggage/meals only if required
Office Services & Details
Services Available
- ✅ New flight bookings & fare quotes
- ✅ Date/time changes (per fare rules)
- ✅ Prepaid baggage, seats, meals
- ✅ Special assistance (wheelchair, UMNR)
- ✅ Refund processing
NOT Available
- ❌ Visa processing (use embassy/VFS)
- ❌ Lost baggage claims (file at airport)
- ❌ In-flight complaints (use airasia.com)
How to Reach Banani Office
| From | Distance | Time | Transport |
|---|---|---|---|
| Gulshan | 1.5-2 km | 8-12 min | Rickshaw/CNG |
| Dhanmondi | 7-8 km | 25-40 min | Uber/Pathao |
| Uttara | 10-12 km | 25-35 min | Uber/Pathao |
| Motijheel | 8-10 km | 35-50 min | Uber/Pathao |
| Airport | 15-18 km | 30-45 min | Taxi/Uber |
Best Time to Visit
- ✅ 10 AM – 12 PM (Light traffic)
- ✅ 2 PM – 4 PM (Good)
- ❌ 8–10 AM (Rush hour)
- ❌ 5–8 PM (Rush hour)
🏠 Skip the trip? Call/WhatsApp goFLY: 01713-289171 | 01713-289177 | 01713-289178
Airport Counter at HSIA
| Detail | Information |
|---|---|
| Location | Hazrat Shahjalal International Airport (DAC) |
| Terminal | Terminal 1 (International) |
| Opens | ~3 hours before departure |
| Closes | 60 minutes before departure |
| Arrive | 3+ hours before flight |
Bring to Airport
- 📕 Passport (6+ months valid)
- 📄 Visa (if applicable)
- 🎫 E-ticket/PNR
- 💳 Payment card (if needed)
AirAsia Online Self-Service
| Service | Access |
|---|---|
| Book Flights | airasia.com |
| Manage Booking | Homepage → My Bookings |
| Web Check-in | Homepage → Check-in |
| Add-ons | Manage Booking → Add baggage/seats |
| Support | Chat with AVA |
| App | airasia Superapp |
AirAsia Routes from Dhaka
Direct Route
| Destination | Code | Time | Frequency |
|---|---|---|---|
| Kuala Lumpur 🇲🇾 | KUL | 4h | Daily/Multiple weekly |
Connections via KL
| Destination | Total | For |
|---|---|---|
| 🇹🇭 Bangkok | 6-8h | Tourism |
| 🇸🇬 Singapore | 5-7h | Business |
| 🇮🇩 Bali | 8-10h | Honeymoon |
| 🇦🇺 Sydney | 14-16h | Students |
| 🇯🇵 Tokyo | 10-12h | Tourism |
| 🇰🇷 Seoul | 10-12h | K-culture |
💡 Tip: Book as ONE itinerary for baggage transfer and delay protection.
AirAsia Ticket Prices (Dhaka–KL)
| Type | One-Way | Includes |
|---|---|---|
| Promo | ৳8,000–12,000 | 7kg cabin |
| Low Season | ৳12,000–18,000 | 7kg cabin |
| Regular | ৳18,000–28,000 | 7kg cabin |
| Peak | ৳28,000–45,000 | 7kg cabin |
| Value Pack | +৳3,000–5,000 | 20kg + meal + seat |
Save Money
- 📅 Book 4-8 weeks early
- ✈️ Fly Tuesday/Wednesday
- 🎒 Pack light (7kg cabin)
- 📱 Check app for promos
Get Quote: WhatsApp 01713-289171 | 01713-289177 | 01713-289178
Baggage Allowance
Cabin (FREE)
| Item | Allowance |
|---|---|
| Cabin Bag | 1 × 7kg (56×36×23 cm) |
| Personal | 1 laptop bag (under seat) |
Checked (Prepaid)
| Weight | Online | Airport |
|---|---|---|
| 15 kg | ৳2,500–3,500 | +40-50% |
| 20 kg | ৳3,000–4,500 | +40-50% |
| 25 kg | ৳4,000–5,500 | +40-50% |
| 30 kg | ৳5,000–7,000 | +40-50% |
💰 Always prepay online — airport is 40-50% more expensive!
How to Book — 5 Steps
- Compare: airasia.com or ask goFLY (01713-289171)
- Select: Flights + add baggage if needed
- Enter: Names EXACTLY as passport
- Pay: Save e-ticket/PNR
- Check-in: Web check-in, verify visa
Checklist
- ☑️ Passport 6+ months valid
- ☑️ Transit visa (if needed)
- ☑️ Destination visa
- ☑️ Names match passport
- ☑️ Arrive 3+ hours early
Web Check-in
| Stage | Time |
|---|---|
| Opens | 14 days before |
| Closes | 1 hour before |
| Best | 24-48 hours before |
Steps
- airasia.com → Check-in
- Enter PNR + last name
- Select passengers
- Choose seats
- Download boarding pass
Visa & Transit
Malaysia Transit
| Situation | Visa? |
|---|---|
| <24h airside | Pass may be granted |
| >24h or exit airport | Required |
| Malaysia destination | Required |
Common Destinations
| Country | Visa |
|---|---|
| 🇲🇾 Malaysia | Required |
| 🇹🇭 Thailand | Required |
| 🇸🇬 Singapore | Required |
| 🇮🇩 Indonesia | VOA |
| 🇦🇺 Australia | Required |
Lost Baggage
At Airport
- Don’t exit customs
- Find AirAsia counter
- File PIR — get reference
- Keep bag tags
Follow-up
- airasia.com → Support → AVA
- Provide PIR + booking ref
- Most bags arrive 24-48h
Why Choose goFLY?
| Feature | goFLY | Direct |
|---|---|---|
| Compare | ✅ Multiple airlines | ❌ AirAsia only |
| Language | ✅ Bengali | English |
| Response | ✅ 30 min | Chatbot |
| Payment | ✅ bKash/Nagad/Cash | Card only |
| Changes | ✅ We handle | Self |
| IATA | ✅ #42337956 | — |
goFLY Helps With
- 🔍 Fare comparison
- 💬 Bengali explanation
- 🎒 Add-ons guidance
- ✏️ Changes/refunds
- 📱 WhatsApp updates
Contact: 01713-289171 | 01713-289177 | 01713-289178
Frequently Asked Questions
Where is AirAsia Dhaka office?
Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213. GSA: Total Air Services Ltd.
What is the phone number?
Landline: +880 2 222275447 / 222275448
Mobile: +880 1984 555 888
goFLY: 01713-289171 | 01713-289177 | 01713-289178
What are office hours?
Sat–Thu 10:00 AM – 6:00 PM. Friday closed.
What is the email?
info@totalairbd.com | reservation01@totalairbd.com
Dhaka to KL price?
Promo: ৳8,000-12,000 | Regular: ৳18,000-28,000 | Peak: ৳28,000-45,000
Does AirAsia include baggage?
7kg cabin free. Checked extra — prepay online for 40-50% savings.
Need Malaysia visa?
Transit <24h airside: pass may be granted. Otherwise required.
How early for airport?
3+ hours before. Check-in closes 60 min before.
Can I web check-in?
Yes. Opens 14 days before at airasia.com.
How to report lost baggage?
File PIR at airport. Follow up via airasia.com Support.
Can goFLY help?
Yes! IATA #42337956. Bengali support, bKash/Nagad. Call 01713-289171 | 01713-289177 | 01713-289178
বাংলায় বিস্তারিত
AirAsia অফিস
ঠিকানা: Erectors House (৫ম তলা), ১৮ কামাল আতাতুর্ক এভিনিউ, বনানী, ঢাকা-১২১৩
ফোন: +৮৮০ ২ ২২২২৭৫৪৪৭ | ০১৯৮৪ ৫৫৫ ৮৮৮
ইমেইল: info@totalairbd.com
সময়: শনি–বৃহঃ ১০:০০–১৮:০০ | শুক্র বন্ধ
টিকেটের দাম (ঢাকা–কুয়ালালামপুর)
- প্রোমো: ৳৮,০০০–১২,০০০
- নিয়মিত: ৳১৮,০০০–২৮,০০০
- পিক: ৳২৮,০০০–৪৫,০০০
ব্যাগেজ
- কেবিন: ৭ কেজি ফ্রি
- চেক-ইন: অনলাইনে ৪০-৫০% সস্তা
goFLY বুকিং
ফোন/WhatsApp: ০১৭১৩-২৮৯১৭১ | ০১৭১৩-২৮৯১৭৭ | ০১৭১৩-২৮৯১৭৮
ইমেইল: hello@goflybd.com
অফিস: ১ শুক্রাবাদ রোড, ধানমন্ডি, ঢাকা ১২০৭
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Summary & Contacts
AirAsia Official
Address: Erectors House (5th Floor), 18 Kemal Ataturk Avenue, Banani, Dhaka-1213
Phone: +880 2 222275447 | +880 1984 555 888
Email: info@totalairbd.com
Hours: Sat–Thu 10:00–18:00 | Friday Closed
goFLY Priority Booking
Call/WhatsApp: 01713-289171 | 01713-289177 | 01713-289178
WhatsApp: wa.me/8801713289171 | wa.me/8801713289177 | wa.me/8801713289178
Email: hello@goflybd.com
Office: 1 Shukrabad Road, Dhanmondi, Dhaka 1207
IATA: #42337956
✈️ Book Your AirAsia Flight Now!
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Published by goFLY Limited. For official AirAsia policies: +880 2 222275447 | airasia.com
