Finding a reliable travel agency in Bangladesh isn't easy. There are over 1,500 agencies, IATA-accredited offices, online platforms, and informal WhatsApp-only operators. This guide compares the top 10 best travel agencies in Bangladesh based on four objective criteria: IATA credentials, Google reviews (real customer count), years in operation, and service breadth. Short answer. On the four checks that matter — IATA accreditation, real Google reviews, years in operation and service breadth — goFLY Limited is one of the strongest full-service agencies in Bangladesh, and the only one on this page we can vouch for first-hand, because it is ours. The comparison table below sets goFLY beside the other accredited agencies so you can judge for yourself. We've included agencies across different categories so you can choose based on your specific need, full-service agencies with physical offices, online booking platforms, and specialist operators. After the comparison, we explain the 5-step process to verify any travel agency yourself. Many of the photographs on this site were taken by goFLY founder Mahabub Alam Razu on his own travels. Where someone from goFLY has been, you see what they saw. Visited — and we run packages there Visited — no package on sale yet Verification: IATA numbers are verified on iata.org. Google ratings are indicative and change over time — check the live listing before you decide. goFLY Limited is an IATA-accredited agency (IATA 42337956, ATAB 4298) in Dhanmondi, Dhaka, 4.8★ on Google (500+ reviews), operating since 2017.
বাংলাদেশে শত শত ট্রাভেল এজেন্সি থাকলেও IATA-অনুমোদিত এজেন্সি বেছে নেওয়া সবচেয়ে নিরাপদ। IATA সদস্যরা সরাসরি এয়ারলাইন্স থেকে টিকিট ইস্যু করে, কোনো মধ্যস্বত্বভোগী নেই, কোনো লুকানো চার্জ নেই।
২০২৫ সালের আগস্টে Flight Expert হঠাৎ বন্ধ হয়ে যায় এবং বহু যাত্রীর টাকা আটকে যায় (সূত্র: The Daily Star, TBS News)। তাই টিকিট বা ভিসার জন্য IATA নম্বর যাচাই করে এজেন্সি বেছে নিন।
IATA যাচাই করুন iata.org-এ নম্বর চেক করুন Google রিভিউ দেখুন ৪.৫★+ এবং ১০০+ রিভিউ অফিস ভিজিট করুন অর্থ দেওয়ার আগে অফিসে যান লিখিত কোটেশন নিন মৌখিক কথায় টাকা দেবেন না
goFLY Limited-এ যোগাযোগ করুন: 09639-203090 | ধানমন্ডি অফিস: শনি–বৃহস্পতি সকাল ১০টা–সন্ধ্যা ৬টা
Other agencies are listed alphabetically, not ranked. Accreditation and year of incorporation are as published by each agency and on iata.org / RJSC records. goFLY does not publish ratings for other agencies — check their Google profiles yourself. Last checked October 2026.
goFLY Limited
★★★★★ 4.8 (hundreds of Google reviews)
Why we rank goFLY #1: Only Bangladesh travel agency offering all four core services, flights, visa processing, tour packages, and Umrah, under one IATA-accredited license, with verifiable physical office in Dhanmondi where customers can visit in person. Consideration: One office, in Dhanmondi, and a team of eleven. Open Saturday to Thursday, 10 AM – 6 PM, closed Friday — there is no 24/7 desk and no branch network. If you want to book at 2 AM from an app without speaking to anyone, an online platform will serve you better than we will. Before comparing all 10 agencies, here's a quick breakdown of the most common question: why choose a full-service IATA agency like goFLY over an online platform like GoZayaan or ShareTrip? Listed alphabetically — this is not a ranking, and goFLY does not rate other agencies. Accreditation and year established are as each agency publishes them; verify both yourself using the five steps below. Dynamic Travels Best for: Corporate travel management and B2B services, including multi-destination itineraries and group bookings. Galaxy Travel International Best for: Corporate travel, MICE events and premium international bookings. Operating since 1972. GoZayaan Best for: App and web booking for flights, hotels, tour packages and bus tickets. Heritage Air Express Ltd Best for: Domestic and international ticketing, visa services, tour packages, Hajj and Umrah, and airport assistance. International Travel Corporation (ITC) Best for: Air ticketing, holiday packages and visa processing, with offices in Dhaka (Gulshan) and Chattogram. ITS Holidays Ltd Best for: Visa processing across a wide range of countries, plus customised international tour packages. Obokash Best for: Hajj, Umrah and fixed-price Southeast Asia packages bundling flights, hotel, visa and transfers. ShareTrip Best for: Online travel aggregator — flights, hotels, holiday packages and visa assistance via web and app. TALON Corporation Ltd Best for: Flights, tours, visa processing, hotel booking and event management, with a walk-in office in Gulshan-1. Before paying any travel agency in Bangladesh, run them through this 5-step check. It takes about 10 minutes and will save you from agencies that overpromise and underdeliver. All four credentials below can be independently verified through public regulatory databases: goFLY's head office is in Dhanmondi, easily accessible from Dhanmondi Lake, Sobhanbag, and the Gulshan-Dhanmondi route. Open Saturday and Sunday through Thursday, closed Friday. Online travel platforms like GoZayaan and ShareTrip are genuinely useful, for the right situations. Here's an honest breakdown: goFLY Limited is a strong choice for a travel agency in Bangladesh in 2026, on the basis of IATA accreditation (#42337956), 4.8★ Google rating from 500+ reviews, 9+ years in operation, and full-service coverage (flights, visa, tours, Umrah). Other strong options include GoZayaan and ShareTrip, depending on your specific need. Yes. goFLY Limited is IATA-accredited (#42337956), an ATAB member (#4298), Civil Aviation-licensed (#0007726), and RJSC-registered (C-156940/2019). Verified by 500+ Google reviews with 4.8★ average rating, operating since 2017. Check five things in order: (1) IATA accreditation, verify the number on iata.org, (2) Google reviews, 4.5★ or above over a few hundred reviews, (3) physical office address, visit or video-call if possible, (4) years in operation, minimum 3 years for trust, (5) clear refund and cancellation policy in writing before payment. IATA (International Air Transport Association) accreditation means the agency is authorized to issue airline tickets directly. Non-IATA agencies have to buy tickets through middlemen, which means higher prices and slower issue/refund. IATA agencies must maintain financial guarantees, so your money is safer. Verify these credentials: IATA number on iata.org/customer-portal, ATAB membership on atab.org.bd, Civil Aviation license number, and RJSC registration on rjsc.gov.bd. A legitimate agency will display these numbers publicly on their website and office. IATA agencies issue tickets directly from airlines using GDS systems (Galileo, Amadeus, Sabre), giving them better prices, faster issuance, and direct refund access. Non-IATA agencies act as resellers, buying from IATA agencies and re-selling at markup. For refunds and changes, IATA agencies process directly; non-IATA agencies depend on their supplier. Four things: (1) Galileo GDS direct access, savings of ৳5,000-8,000 per international ticket vs aggregators, (2) 45-minute emergency response promise during business hours, (3) physical office in Dhanmondi where customers can verify in person, (4) transit visa specialist knowledge that most agencies miss (saving customers from boarding denial). Some are. Look for: SSL-secured payment, IATA accreditation, a physical office address (not just a virtual one), and at least 100+ Google reviews. Pure online platforms without verifiable office addresses are riskier, if something goes wrong with your booking, you need a physical location to follow up. For air tickets, IATA agencies typically don't charge a service fee, they earn commission from airlines. For visa processing, fees range from ৳5,000-20,000 depending on country complexity. Tour packages are priced inclusive. Reputable agencies show all fees upfront in writing before you pay. goFLY Limited's head office is at 1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhanmondi, Dhaka 1207, Bangladesh. Open Saturday to Thursday, 10:00 AM – 6:00 PM. Closed Friday. Hotline: +880 9639-203090, WhatsApp: +880 1713-289178. It depends on your need. GoZayaan and ShareTrip are excellent for domestic flights and hotel bookings where price and speed matter most. For international visa processing, complex multi-destination trips, Umrah, or any situation where you need personalized support if something goes wrong, a full-service IATA agency like goFLY is the better choice. The 45-minute emergency response and direct Galileo GDS access are differences that matter when problems arise. For Umrah packages with full coordination, goFLY Limited offers packages from ৳145,000–৳175,000 with complete flight, hotel, visa, and ground arrangement. Obokash is also well-known for Hajj and Umrah. For Hajj specifically, verify the agency's Ministry of Religious Affairs license in addition to IATA credentials, Hajj operations require a separate government approval. For visa processing in Dhaka, goFLY Limited handles 40+ countries with success rate on accepted cases. ITS Holidays Ltd covers 100+ countries. For complex destinations like Schengen, UK, USA, and Canada, choose an agency with a dedicated visa team and a track record of successful applications, not just a platform that submits documents. Call our IATA-accredited team at goFLY Limited, flights, visa, tours, Umrah. 9+ years of trust, hundreds of Google reviews, 4.8★ rating.
1 Shukrabad Road, Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhanmondi, Dhaka 1207 | Sat–Thu 10 AM – 6 PM
Best Travel Agency in Bangladesh
Destinations our founder has personally visited
What is the best travel agency in Dhaka, Bangladesh?
goFLY Limited — Key Facts
goFLY and other accredited travel agencies in Bangladesh
বাংলাদেশের সেরা ট্রাভেল এজেন্সি — সংক্ষিপ্ত গাইড
Agency
Est.
Accreditation
Best For
goFLY Limited
2017
#42337956
Flights, Visa, Tours, Umrah
Dynamic Travels
2010
IATA
Corporate & B2B
Galaxy Travel International
1972
IATA
Corporate & Premium Travel
GoZayaan
2017
IATA
Online Flights & Hotels
Heritage Air Express Ltd
1998
IATA
Flights, Visa, Umrah
International Travel Corporation (ITC)
1990
IATA
Full Service
ITS Holidays Ltd
2015
IATA
Visa & Tours
Obokash
2013
ATAB
Hajj, Umrah & Tours
ShareTrip
2014
IATA
Online Flights & Tours
TALON Corporation Ltd
2009
IATA
Full Service
goFLY Limited — what we do and how to check us
What goFLY does differently
goFLY vs Online Platforms — Key Differences
Other IATA- and ATAB-accredited travel agencies in Bangladesh
How to Choose the Right Travel Agency in Bangladesh — 5-Step Verification
goFLY's Verified Credentials
Credential
Number
Verify At
IATA Accreditation
42337956
iata.org/customer-portal
ATAB Membership
4298
atab.org.bd
Civil Aviation License
0007726
caab.gov.bd
RJSC Registration
C-156940/2019
roc.gov.bd
Trade License
TRAD/DSCC/302442/2019
Dhaka South City Corp.
TIN
112598502588
NBR
Visit Our Dhanmondi Office
When Online Platforms Work — and When They Don't
frequently asked questions
Which is the best travel agency in Bangladesh?
Is goFLY a trusted travel agency?
How do I choose the right travel agency in Bangladesh?
What is IATA accreditation and why does it matter?
How can I verify if a travel agency is legitimate in Bangladesh?
What is the difference between an IATA travel agency and a non-IATA one?
What does goFLY offer that other Bangladesh travel agencies don't?
Are online travel agencies in Bangladesh safe?
How much does a travel agency in Bangladesh charge for service?
Where is goFLY Limited located?
Is GoZayaan or ShareTrip better than a full-service agency?
Which travel agency in Bangladesh is best for Hajj and Umrah?
What is the best travel agency in Dhaka for visa processing?
Related Resources
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Ticket pricing, Online platforms (GoZayaan, ShareTrip) aggregate fares from multiple sources including consolidators. goFLY issues tickets directly through Galileo GDS with direct airline access, meaning the fare you see is the airline fare, not a reseller markup. On international routes, the difference can be ৳5,000–8,000 per ticket.
Visa processing, Online platforms offer visa assistance but are not visa specialists. goFLY's visa team handles document review, embassy appointment coordination, and pre-assessment for 40+ countries. For complex destinations (Schengen, UK, USA, Canada), a dedicated visa team makes a material difference in success rate.
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Emergency support, If a flight is cancelled, a visa is rejected, or a hotel doesn't honor a booking, online platforms route you through a chatbot or ticketing system. goFLY's 45-minute emergency response during business hours means a real person handles the problem, which is why customers return for their next booking.
Physical office, For high-value bookings (Umrah, family tours, Schengen visa), many travelers prefer to sit across from a person, review documents, and pay in a verified environment. goFLY's Dhanmondi office is open Sat–Thu 10 AM–6 PM. Online-only platforms don't offer this.
1
Verify IATA accreditation, Ask for their IATA number, then verify it on iata.org/customer-portal. IATA agencies issue tickets directly with the airline. A non-accredited agency has to buy through someone else, so there is an extra hand in the chain — ask any agency, accredited or not, to show you the fare breakdown in writing.
2
Check Google reviews, pattern matters more than rating, Look for 4.5★ or higher over enough reviews to mean something — a few hundred, not a dozen. More important: read the negative reviews carefully. They reveal how the agency handles problems. An agency with 50 perfect reviews and 5 angry unanswered ones is riskier than one with 400 reviews where complaints are addressed professionally.
3
Verify physical office address, A legitimate agency has a verifiable office. Visit in person or do a video call. Search the address on Google Maps and look at the Street View. Pure online-only agencies without physical presence are higher risk, if something goes wrong, you have no escalation path.
4
Check years in operation, minimum 3 years, Anything newer hasn't been tested through difficult cases like airline cancellations, war waivers, refund disputes, or pandemic-style disruptions. Check RJSC registration date (roc.gov.bd), not just the website launch date.
5
Get the refund and cancellation policy in writing, Before paying anything, get the policy in writing on WhatsApp, email, or invoice. Verbal promises don't hold up if disputes arise. A trustworthy agency will provide this without hesitation. If they evade or say "it depends," walk away.
Use an online platform when: You need a domestic flight (Dhaka–Cox's Bazar, Dhaka–Sylhet) and want the lowest fare with instant confirmation. Or when you're booking a hotel in a well-known tourist destination and want to compare prices across properties. Simple, standard bookings where the lowest price matters most.
Avoid online platforms when: You need a visa for Schengen, UK, USA, or Canada, these require document preparation, embassy coordination, and expert review that a platform cannot provide. Also avoid for Umrah bookings, multi-leg international itineraries, or any booking where something going wrong mid-trip would be a serious problem.
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Watch out for: Platform prices that look cheaper but include non-refundable conditions, hidden service fees charged at checkout, or tickets issued through a consolidator chain, which adds 2–3 middlemen between you and the airline for refunds and changes. Always read the fare conditions before paying.

