Air China Dhaka Office | Contact Number, Address & Others

Air China Dhaka Office

Air China Dhaka office is located at Taj Casilina, 5th Floor, 25 Gulshan Avenue, Dhaka 1212, Bangladesh. As a leading Chinese airline, Air China operates flights from Bangladesh through Hazrat Shahjalal International Airport in Dhaka. The office on Gulshan Avenue is easy to find for any inquiries or assistance.

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Note: We only sell Air China tickets. This website has no affiliation with Air China.

Bangladesh Address of Air China

Below are the customer service details for the Air China Dhaka Office, including phone number and email. This section also provides an overview of Air China and its services. For any queries, complaints, or feedback, please contact Air China’s customer service.

Air China Dhaka Office Address

GSA – Air Galaxy Limited
Taj Casilina, 5th Floor 25 Gulshan Avenue,
Dhaka, 1212, Bangladesh.

Air China Dhaka Office Contact Number

+880 2 58817884-85

Air China Dhaka Working Hours

10:00 am to 04:00 pm (Sunday-Thursday)

Air China Official Website

Air China Dhaka Office

Queries Handled by Air China Dhaka Office Customer Care

  • Flight Ticket Booking: Reserve your tickets for domestic and international flights.
  • Ticket Cancellation: Cancel your flight tickets with ease.
  • Flight Ticket Rescheduling: Modify your travel dates and times as needed.
  • Online Check-in: Check in for your flight conveniently online.
  • Airport Lounges: Access comfortable waiting areas with various amenities.
  • Visa Information: Get details on visa requirements for your destination.
  • Baggage Allowance: Learn about the luggage limits and fees.
  • Duty-Free Allowance: Information on duty-free shopping limits and allowances.
  • Flight Information: Get real-time updates on flight status and schedules.
  • In-Flight Meals: Enjoy a variety of meal options during your flight.
  • Airport Transfers: Arrange transportation to and from the airport.
  • Missing Luggage: Assistance with locating and retrieving lost baggage.
  • Meet and Greet: Personalized assistance upon arrival at the airport.
  • Flight Wi-Fi: Stay connected with in-flight internet services.
  • In-Flight Entertainment: Enjoy movies, music, and games during your flight.
  • Airport Facilities: Explore services and amenities available at the airport.
  • Delayed Flights: Get support and information for delayed flights.
  • Visa on Arrival: Guidance on obtaining visas upon arrival in certain countries.
  • First Class: Experience luxury travel with top-tier services and comfort.
  • Business Class: Enjoy premium services and seating for business travelers.
  • Economy Class: Affordable and comfortable seating for all travelers.
  • Frequent Flyer Program: Earn and redeem points with your airline’s loyalty program.

Air China Online Check-in

Visit and enter your ticket number or passport number, passenger’s name, and complete the captcha. Then, select seats from the interactive map and print your boarding pass.

Air China Baggage Allowance

When flying with Air China, your baggage allowance and fees vary depending on your ticket type and travel class. Here’s what you need to know:

Carry-On Baggage:

Economy Class:
One piece with a maximum weight of 5kg and dimensions up to 55cm x 40cm x 20cm.

First Class and Business Class:
Two pieces, each weighing up to 8kg and dimensions up to 55cm x 40cm x 20cm.

Excess or oversized carry-on baggage will incur fees and may be checked into the hold.

Checked Baggage:

Domestic Flights in China:

  • Economy Class: 20kg
  • Business Class: 30kg
  • First Class: 40kg
  • Infants are allowed 10kg of checked baggage.

Each checked item must not exceed dimensions of 100cm x 60cm x 40cm.

International Flights:

  • To/from America, Europe, Africa, Middle East, Australia, New Zealand, Asia (except Japan), Hong Kong, Macau, and Taiwan (regional routes):
    • Economy Class: One piece, max 23kg
    • First Class and Business Class: Two pieces, each max 32kg
    • Maximum dimensions per piece: 158cm total (length + width + height).
  • To/from Japan and routes transiting to Americas via China, Hong Kong, Macau, or Taiwan:
    • Economy Class: Up to two pieces, each max 23kg
    • First Class and Business Class: Up to two pieces, each max 32kg
    • Passengers with infants may bring an additional 23kg piece.
    Maximum dimensions per piece: 158cm total (length + width + height).

Please note, specific allowances and fees may apply depending on your itinerary and class of service.

Air China Frequent Flyer Program PhoenixMiles

PhoenixMiles is Air China’s frequent flyer program, also covering carriers like Shenzhen Airlines, Shandong Airlines, Air Macau, Dalian Airlines, Inner Mongolia Airlines, and Beijing Airlines. With PhoenixMiles, you earn miles through flights with Air China and its partner airlines, as well as by purchasing services from non-airline partners. These miles can be redeemed for award flights, upgrades, and products from their online store.

Here are some frequently asked questions (FAQs) about Air China Dhaka office:

Where is Air China Dhaka office?

Air China Dhaka office is located at Taj Casilina, 5th Floor, 25 Gulshan Avenue, Dhaka 1212, Bangladesh.

How can I contact Air China Dhaka office?

You can contact them directly at +8801713289171 for any inquiries or assistance regarding Air China flights.

What are the operating hours of Air China Dhaka office?

Air China Dhaka office operates from 10:00 am to 04:00 pm, Sunday through Thursday.

Do they handle customer service issues at the Dhaka office?

Yes, the Dhaka office of Air China can assist with customer service issues, including flight changes, cancellations, refunds, and other queries related to Air China flights.

About Air China

Air China, headquartered in Beijing, is a leading Chinese airline renowned for its extensive domestic and international flight network. With a focus on comfort and quality service, Air China offers modern amenities such as spacious seating, entertainment, and complimentary meals onboard. Travelers can easily book flights and get assistance through Air China’s website, customer service hotline, and global ticketing offices, ensuring a seamless travel experience worldwide.

Read More: China Eastern Dhaka Office | China Southern Dhaka Office | Cathay Pacific Dhaka Office

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