Looking for the Emirates Dhaka office? You're in the right place.
Below you'll find the verified address in Gulshan, every working phone number, exact opening hours, and what to do when the hotline is busy — which, honestly, happens more often than you'd expect during peak hours. I've also covered current ticket prices, the Dhaka–Dubai flight schedule, baggage rules, and full details for the Emirates offices in Sylhet and Chittagong.
Emirates (IATA: EK) operates three daily nonstop flights from Dhaka to Dubai using Boeing 777-300ER aircraft, connecting Bangladesh to over 150 destinations worldwide. Whether you need to fly Emirates from Bangladesh to Europe, North America, Australia, or anywhere in the Middle East, the Dubai hub makes it possible — often with same-day connections.
Every detail on this page was confirmed directly with the Emirates Bangladesh office in March 2026.
The Emirates Dhaka office — officially called the Emirates Bangladesh Sales Office — is in Gulshan, one of Dhaka's main commercial districts. It's on the 7th and 8th floors of South Breeze Square, a well-known building right on Gulshan Avenue near Circle-1. This is the head office for Emirates in Bangladesh.
| Airline | Emirates (طيران الإمارات) — IATA Code: EK |
| Office Type | Bangladesh Head Sales Office |
| Address | South Breeze Square (7th & 8th Floor), 52 Gulshan Avenue, Gulshan-1, Dhaka-1212, Bangladesh |
| Landmark | Near Gulshan Circle-1, adjacent to Gulshan shopping area |
| Google Maps | Open Directions → |
| Coming From | Distance | Best Way | Time |
|---|---|---|---|
| Banani | 2 km | Rickshaw or CNG | 10–15 min |
| Uttara | 10 km | Metro Rail to Agargaon, then Uber | ~30 min |
| Motijheel | 8 km | Bus or Uber | 35–50 min |
| Dhanmondi | 7 km | Uber or Pathao | 25–40 min |
| Airport (HSIA) | 8 km | Taxi or Uber | 20–30 min |
Here are all the ways to contact the Emirates office in Dhaka. The main hotline is the number most people use, but I've also listed the email addresses and the 24/7 global number for after-hours emergencies.
| Channel | Details | When to Use |
|---|---|---|
| Main Hotline | 09609-001133 | Bookings, date changes, general queries (office hours) |
| 24/7 Global | +880 9638-917779 | Nights, Fridays, urgent issues |
| Reservations Email | reservationdac@emirates.com | Booking requests, PNR inquiries |
| Sales Email | salesdac@emirates.com | Group bookings, corporate inquiries |
| Website | emirates.com | Online booking, manage booking, check-in |
Let's be honest — the Emirates Dhaka contact number is frequently busy, especially between 9–10:30 AM and after 4 PM. I've personally experienced hold times of 15–20 minutes during peak hours. Here's what actually works:
The Emirates office in Dhaka follows a straightforward schedule — same hours every working day, closed on Fridays. No half-days, no split shifts.
Emirates Dhaka Office Hours: Saturday–Thursday 9:00 AM – 6:00 PM (BST, GMT+6) | Friday: Closed
After hours or on Fridays: Call 24/7 helpline +880 9638-917779
| Day | Hours | Status |
|---|---|---|
| Saturday | 9:00 AM – 6:00 PM | Open |
| Sunday | 9:00 AM – 6:00 PM | Open |
| Monday | 9:00 AM – 6:00 PM | Open |
| Tuesday | 9:00 AM – 6:00 PM | Open |
| Wednesday | 9:00 AM – 6:00 PM | Open |
| Thursday | 9:00 AM – 6:00 PM | Open |
| Friday | — | Closed |
| Time | Crowd Level | Our Advice |
|---|---|---|
| 9:00 – 10:30 AM | Very crowded | Avoid — morning rush as soon as doors open |
| 10:30 AM – 2:00 PM | Moderate | Best time to visit — shorter waits |
| 2:00 – 4:00 PM | Light | Good alternative — usually quick service |
| 4:00 – 6:00 PM | Busy | People rush in before closing — expect waits |
The Emirates Dhaka office closes at 6 PM and is completely shut on Fridays. So what do you do if you have a flight tomorrow morning and something goes wrong at 10 PM? That's where the Emirates global helpline comes in.
| Bangladesh Number | +880 9638-917779 |
| UAE Direct | +971 600 555 555 |
| Availability | 24 hours a day, 7 days a week — including Fridays and public holidays |
| Languages | English and Arabic |
| Call Charges | International rates apply (check with your mobile operator) |
| Situation | Call This Number |
|---|---|
| Normal booking or date change (Sat–Thu, 9 AM–6 PM) | Dhaka: 09609-001133 |
| Any issue on Friday | Global: +880 9638-917779 |
| Emergency after 6 PM | Global: +880 9638-917779 |
| Flight delay or cancellation (any time) | Global: +880 9638-917779 |
| Dhaka hotline busy for 20+ minutes | Global: +880 9638-917779 |
Besides the Gulshan office, Emirates also has a dedicated counter at Hazrat Shahjalal International Airport (DAC) for check-in, boarding passes, and last-minute assistance.
| Location | Terminal-1, Departures Level, Room 20/21 |
| Phone | 09609-001133 (same hotline as city office) |
| Counter Opens | Approximately 3 hours before each Emirates departure |
| Check-in Closes | 60 minutes before departure — no exceptions |
| Services | Check-in, boarding pass, baggage queries, rebooking for delays |
Emirates isn't the cheapest airline flying out of Dhaka — they're a premium carrier and the prices reflect that. But they regularly offer promotional fares that bring Economy prices closer to competitors. Here's what Emirates tickets actually cost right now.
| Class | Fare Type | Starting Price | What's Included |
|---|---|---|---|
| Economy | Special | ৳60,362 | 25 kg bag, limited changes, no refund |
| Economy | Saver | ৳68,000 | 30 kg bag, changes with fee |
| Economy | Flex | ৳75,000 | 30 kg bag, free changes, partial refund |
| Business | Classic | ৳1,80,000 | 40 kg bag, lounge access, lie-flat seat |
| First Class | — | ৳3,50,000+ | 50 kg bag, private suite, premium everything |
| Class | Starting Price | Best For |
|---|---|---|
| Economy Special | ৳1,10,000 | Fixed dates, budget travelers |
| Economy Saver | ৳1,25,000 | Need some flexibility |
| Economy Flex | ৳1,40,000 | Uncertain dates — worth the premium |
| Business | ৳3,20,000 | Comfort and full flexibility |
| Destination | Total Travel Time | Economy From |
|---|---|---|
| London (Heathrow) | 13–15 hours | ৳85,000 |
| New York (JFK) | 20–22 hours | ৳1,20,000 |
| Toronto | 18–20 hours | ৳1,15,000 |
| Sydney | 18–20 hours | ৳95,000 |
| Paris | 14–16 hours | ৳88,000 |
| Manchester | 13–15 hours | ৳82,000 |
| Period | Price Increase | Booking Advice |
|---|---|---|
| January–March | Normal prices | Book 3–4 weeks ahead |
| Eid ul-Fitr / Eid ul-Adha | 30–50% higher | Book 2–3 months ahead |
| June–August | 20–40% higher | Book 1–2 months ahead |
| December holidays | 40–60% higher | Book 3+ months ahead |
| Airline | Hub | One-Way From | Baggage |
|---|---|---|---|
| Emirates | Dubai | ৳60,362 | 30 kg |
| Qatar Airways | Doha | ৳42,000 | 30 kg |
| Etihad | Abu Dhabi | ৳48,000 | 30 kg |
| Biman | Dhaka | ৳45,000 | 30 kg |
| flydubai | Dubai | ৳35,000 | 20 kg |
| Air Arabia | Sharjah | ৳30,000 | Extra charge |
Choose Emirates if you value service quality, in-flight entertainment, and seamless Dubai connections. Consider Qatar Airways for similar quality at ৳10,000–15,000 less. Look at flydubai/Air Arabia if Dubai is your final destination and budget is tight.
Emirates operates 21 weekly flights between Dhaka and Dubai — three departures every day. All flights use the Boeing 777-300ER with their latest cabin products.
| Flight | Departs Dhaka | Arrives Dubai | Duration |
|---|---|---|---|
| EK585 | 7:50 AM | 11:15 AM | 5h 25m |
| EK583 | 2:30 PM | 5:55 PM | 5h 25m |
| EK587 | 10:30 PM | 1:55 AM (+1) | 5h 25m |
| Flight | Departs Dubai | Arrives Dhaka | Duration |
|---|---|---|---|
| EK582 | 2:39 AM | 10:05 AM | 4h 26m |
| EK586 | 11:13 AM | 4:40 PM | 4h 27m |
| EK584 | 8:30 PM | 2:00 AM (+1) | 4h 30m |
EK585 (7:50 AM): Best for connecting to Europe. You arrive in Dubai before lunch and can catch same-day flights to London, Paris, or Frankfurt.
EK583 (2:30 PM): Good if you don't want an early start. Arrive Dubai evening — works for overnight connections to the Americas or Australia.
EK587 (10:30 PM): The red-eye option. Sleep on the plane, arrive Dubai early morning. Good for morning onward connections.
| Class | Fare Type | Allowance | Max Per Bag |
|---|---|---|---|
| Economy | Special | 25 kg total | 32 kg |
| Economy | Saver / Flex | 30 kg total | 32 kg |
| Business | All fares | 40 kg total | 32 kg |
| First Class | All fares | 50 kg total | 32 kg |
| Class | Bags | Weight | Size |
|---|---|---|---|
| Economy | 1 bag + 1 personal item | 7 kg total | 55 × 38 × 20 cm |
| Business / First | 2 bags + 1 personal item | 7 kg each | 55 × 38 × 20 cm each |
Can I put all 30 kg in one bag? Yes. Your allowance is the total weight — split it however you like. Just remember no single bag can exceed 32 kg (safety rule across all airlines).
Need extra baggage? Buy it online at emirates.com before your flight — roughly ৳1,500–2,000 per kg. Wait until the airport counter and you'll pay ৳2,500–3,500.
| Fare Type | Date Change | Fee | Refund |
|---|---|---|---|
| Special | Very limited | ৳10,000–20,000 | None or 75–80% penalty |
| Saver | Allowed with fee | ৳8,000–15,000 | 40–50% penalty |
| Flex | Allowed | ৳5,000–10,000 or free | 15–25% penalty |
| Flex Plus | Free changes | Free or minimal | 5–10% penalty |
You can change dates through the Emirates Dhaka office, by calling the hotline, or online at emirates.com/manage-booking. Name corrections for small spelling mistakes typically cost ৳2,000–5,000.
Online check-in opens 48 hours before departure at emirates.com/check-in. Enter your booking reference and last name, choose your seat, and download your boarding pass. At the airport, skip the check-in queue and go straight to bag drop.
Skywards is Emirates' free loyalty program. You earn about 1,100 miles per Economy one-way from Dhaka to Dubai. Silver members get +12 kg extra baggage, Gold members get lounge access. Join free at emirates.com/skywards.
| Scenario | Visa Needed? |
|---|---|
| Transit — staying inside airport (under 24 hours) | No visa needed |
| Transit — want to leave airport for Dubai city | Transit visa required (currently suspended for BD citizens) |
| Tourist visit to Dubai | Tourist visa (currently suspended for BD citizens) |
| Existing valid UAE visa | Still valid until expiry date |
What this means in practice: If you're flying Dhaka → Dubai → London on Emirates, you don't need any UAE visa. You stay inside Dubai airport during your layover and board your connecting flight. No immigration, no visa.
Your bags transfer automatically in Dubai. However, at your first US/Canada airport, you must collect all bags, clear customs, and re-check them. This is US/Canadian law. Allow at least 3 hours for your first North American connection.
Emirates has three locations in Bangladesh — the main office in Dhaka plus General Sales Agent (GSA) offices in Chittagong and Sylhet operated by ABC Air Limited.
| Address | South Breeze Square (7th & 8th Floor), 52 Gulshan Avenue, Gulshan-1, Dhaka-1212 |
| Hotline | 09609-001133 |
| Email (Reservations) | reservationdac@emirates.com |
| Email (Sales) | salesdac@emirates.com |
| Hours | Sat–Thu 9 AM – 6 PM (Friday closed) |
| Map | Google Maps → |
| Location | Terminal-1, Departures Level, Room 20/21, Hazrat Shahjalal International Airport |
| Phone | 09609-001133 |
| Hours | Opens ~3 hours before each Emirates departure |
| Agent | ABC Air Limited (Emirates General Sales Agent) |
| Address | Shahjalal Road, Station Club Commercial Building (1st Floor), Sylhet-3100 |
| Phone | +880 821-712159 |
| Hours | Sun–Thu 9 AM – 5 PM, Sat 9 AM – 1 PM |
| Agent | ABC Air Limited (Emirates General Sales Agent) |
| Address | 91 Al-Islam Chamber, Agrabad Commercial Area, Chittagong-4202 |
| Phone | +880 31-725647 / 725648 |
| Hours | Sun–Thu 9 AM – 5 PM, Sat 9 AM – 1 PM |
| Bangladesh Number | +880 9638-917779 |
| UAE Number | +971 600 555 555 |
| Hours | 24/7, including Fridays and holidays |
| Languages | English, Arabic |
এমিরেটস এয়ারলাইন্স (এমারাত বিমান) দুবাইভিত্তিক বিশ্বের অন্যতম সেরা বিমান সংস্থা। ঢাকা থেকে প্রতিদিন ৩টি সরাসরি ফ্লাইট দুবাই যায়।
ঠিকানা: সাউথ ব্রীজ স্কয়ার (৭ম ও ৮ম তলা), ৫২ গুলশান এভিনিউ, গুলশান-১, ঢাকা-১২১২।
গুলশান সার্কেল-১ এর কাছে। বিল্ডিংয়ের সিকিউরিটিকে বলবেন এমিরেটস অফিসে যেতে চান।
গুগল ম্যাপস: দিকনির্দেশনা দেখুন →
হটলাইন: ০৯৬০৯-০০১১৩৩
২৪/৭ গ্লোবাল: +৮৮০ ৯৬৩৮-৯১৭৭৭৯ (রাতে, শুক্রবারে, জরুরি প্রয়োজনে)
ইমেইল: reservationdac@emirates.com
শনিবার থেকে বৃহস্পতিবার — সকাল ৯:০০টা থেকে সন্ধ্যা ৬:০০টা। শুক্রবার সম্পূর্ণ বন্ধ।
সবচেয়ে কম ভিড়: সকাল ১১টা থেকে দুপুর ২টা।
ঢাকা থেকে দুবাই (একমুখী): ইকোনমি ৳৬০,০০০ থেকে। বিজনেস ৳১,৮০,০০০ থেকে।
যাওয়া-আসা: ইকোনমি ৳১,১০,০০০ থেকে। বিজনেস ৳৩,২০,০০০ থেকে।
ইকোনমিতে ৩০ কেজি চেকড ব্যাগেজ (স্পেশাল ভাড়ায় ২৫ কেজি)। ক্যাবিন ব্যাগ ৭ কেজি।
এয়ারপোর্টের ভেতরে থাকলে (২৪ ঘণ্টার কম) কোনো ভিসা লাগে না। বাইরে যেতে হলে ভিসা লাগবে — বর্তমানে বাংলাদেশিদের জন্য UAE ট্যুরিস্ট ভিসা বন্ধ।
সিলেট: শাহজালাল রোড, স্টেশন ক্লাব কমার্শিয়াল বিল্ডিং (১ম তলা)। ফোন: +৮৮০ ৮২১-৭১২১৫৯
চট্টগ্রাম: ৯১ আল-ইসলাম চেম্বার, আগ্রাবাদ। ফোন: +৮৮০ ৩১-৭২৫৬৪৭
টিকিট বুকিং: goFLY — ০১৭১৩-২৮৯১৭১ · WhatsApp ০১৭১৩-২৮৯১৭৮ · বাংলায় সেবা
The Emirates Dhaka office is at South Breeze Square (7th & 8th Floor), 52 Gulshan Avenue, Gulshan-1, Dhaka-1212. Near Gulshan Circle-1. Get directions →
Main hotline: 09609-001133. Email: reservationdac@emirates.com. If busy, call between 11 AM–2 PM or use 24/7 global: +880 9638-917779.
Saturday through Thursday, 9:00 AM to 6:00 PM. Friday closed. Best time to visit: 11 AM–2 PM.
9:00 AM every working day (Saturday to Thursday). Recommend arriving after 10:30 AM to avoid morning rush.
No. Hours: Sat–Thu 9 AM–6 PM, Friday closed. For 24/7 help: +880 9638-917779.
Office hours: 09609-001133. 24/7: +880 9638-917779. Email: reservationdac@emirates.com.
+880 9638-917779 — 24/7, English and Arabic, international rates apply.
Reservations: reservationdac@emirates.com. Sales: salesdac@emirates.com. Response: 24–48 hours.
Yes — South Breeze Square (7th & 8th Floor), 52 Gulshan Avenue, Gulshan-1. This is the main Emirates office for all Bangladesh.
Yes, through GSA ABC Air Limited. Shahjalal Road, Station Club Commercial Building (1st Floor), Sylhet-3100. Phone: +880 821-712159. Sun–Thu 9–5, Sat 9–1.
South Breeze Square (7th & 8th Floor), 52 Gulshan Avenue, Gulshan-1, Dhaka-1212. This is the primary Emirates Bangladesh office.
Economy one-way from ৳60,000. Round-trip from ৳1,10,000. Business from ৳1,80,000. Eid/summer: 30–50% higher.
Economy: 30 kg checked (Special fare: 25 kg), 7 kg cabin. Business: 40 kg. First: 50 kg. Max per bag: 32 kg.
Staying inside airport under 24 hours — no visa needed. Leaving airport — visa required (currently suspended for Bangladeshis).
emirates.com/check-in — opens 48 hours before departure. Booking reference + last name.
Call 11 AM–2 PM. Or: email reservationdac@emirates.com, use 24/7 global +880 9638-917779, or contact goFLY at 01713-289171.
Emirates helpline Bangladesh: +880 9638-917779 — available 24 hours, 7 days a week. Also reachable via UAE number: +971 600 555 555.
During office hours (Sat–Thu 9AM–6PM): 09609-001133. For 24/7 customer service: +880 9638-917779. Email: reservationdac@emirates.com.
Yes — 91 Al-Islam Chamber, Agrabad Commercial Area, Chittagong-4202. Phone: +880 31-725647. Operated by ABC Air Limited (Emirates GSA). Sun–Thu 9AM–5PM, Sat 9AM–1PM.
Can't get through to the Emirates office? We can help. As an IATA-certified agency (code 42337956), we issue Emirates tickets at official prices — no markup. We also compare Emirates with Qatar Airways, Etihad, and other airlines so you see all your options before deciding.
Phone: 01713-289171 · 01713-289177 · 01713-289178
WhatsApp: 01713-289178 · Email: ticket@goflybd.com
Office: 1 Shukrabad Road, Motiur Nibash, beside New Model Degree College, Dhanmondi, Dhaka 1207 · Get Directions
Hours: Saturday–Thursday, 10 AM – 6 PM
IATA 42337956 · ATAB 4298 · 4.8★ Google Rating (431+ Reviews) · 10,000+ Customers Since 2017
Same prices as Emirates office · All airlines compared · Bengali support · bKash/Nagad/Card accepted
4.8★ Google Rating · IATA 42337956 · 10,000+ Happy Customers
This guide is published by goFLY Limited, an independent IATA-certified travel agency. Not affiliated with Emirates.
Official Emirates contact: 09609-001133 | emirates.com
All information verified March 14, 2026. Report updates to support@goflybd.com.
