🇹🇭 Need Help Tracking Your Thailand Visa?
Last Updated: January 2026 | Author: MD. Bangir Hossain Bablu • Senior Visa Consultant (10+ Years, 3,000+ Visas) | Reviewed by: Mahabub Alam Razu, Founder & Tour Specialist (12+ Years) | ✅ Based on actual application tracking experience
Submitted your Thailand visa application and wondering what’s happening? You’re not alone. After hitting that submit button, the waiting game begins — and it can be stressful not knowing where your application stands.
At goFLY Limited, we track 20+ Thailand visa applications monthly and know exactly what each status message means, when to be patient, and when to take action.
In this comprehensive guide, we’ll show you exactly how to track your Thailand visa application, explain every status message, and tell you precisely what to do at each stage.
Current processing time is 25-30 working days. If your application is within this timeframe, everything is proceeding normally. Don’t panic — frequent checking won’t speed up the process.
Haven’t applied yet? Use these tools first:
- Visa Eligibility Checker — Instant assessment of your Thailand visa eligibility
- Personalized Visa Checklist Generator — Custom document list based on YOUR profile
⚡ Quick Answer: How to Track Thailand Visa
Login to thaievisa.go.th and check your dashboard. This is the official and most reliable tracking method.
⏱️ Current Processing Timeline
Before tracking, understand the realistic timeline:
| Stage | Expected Timeline |
|---|---|
| Standard Processing | 25-30 working days |
| Peak Season (Dec, Apr, Eid) | 35+ working days |
| After Submission | Status updates every few days |
If your application is within 25 days, it’s still in normal processing. Frequent checking or calling the embassy won’t speed up the process. Be patient.
🖥️ Method 1: Track via e-Visa Portal (Primary Method)
The official e-Visa portal has built-in tracking. This is the most accurate and reliable method.
Step-by-Step Guide
Go to Official Portal
Official URL: https://www.thaievisa.go.th/
⚠️ Warning: Only use this official URL. Beware of fake tracking websites that may steal your information.
Login to Your Account
- Email: The email you used during application
- Password: Your account password
Forgot Password?
- Click “Forgot Password” on login page
- Enter your registered email
- Check inbox (and spam folder) for reset link
Go to Dashboard
After login, you’ll see your dashboard with:
- Application reference number
- Current status
- Submission date
- Any pending actions
Check Application Status
Click on your application to see detailed status:
- Status message — Current stage of processing
- Last updated — When status changed
- Actions required — If you need to do something
- Documents — What you submitted
Check for Messages/Requests
Look for these sections:
- Notifications — Any messages from embassy
- Additional Documents — Requests for more documents
- Remarks — Special notes or instructions
How Often to Check Portal
| Stage | How Often |
|---|---|
| Week 1 after submission | Once every 3-4 days |
| Week 2-3 | Every 2-3 days |
| Week 4+ | Daily |
| If “Additional Documents Required” | ⚠️ Immediately respond |
Set a daily reminder to check both the portal and your email. This ensures you never miss important updates or document requests.
📊 Understanding Status Messages
Each status message tells you exactly where your application is. Here’s what they mean and what to do:
Status: “Submitted”
| What It Means | What To Do |
|---|---|
| Application received by system | Wait |
| Documents uploaded successfully | Nothing required |
| Payment pending or processing | Complete payment if not done |
Timeline: Immediately after submission
Status: “Payment Received”
| What It Means | What To Do |
|---|---|
| Visa fee payment confirmed | Wait |
| Application moves to processing queue | Nothing required |
Timeline: 1-3 days after payment
Status: “Under Process”
| What It Means | What To Do |
|---|---|
| Embassy is reviewing your application | Wait patiently |
| Documents being verified | Check email for any requests |
| Background checks ongoing | Normal part of process |
Timeline: This status can last 15-25 days
“Under Process” for 2-3 weeks is completely normal. Don’t panic. The embassy is doing thorough verification.
Status: “Additional Documents Required” ⚠️
This status requires immediate action. Delayed response can lead to rejection.
| What It Means | What To Do |
|---|---|
| Embassy needs more information | ⚠️ ACT IMMEDIATELY |
| Deadline to respond (usually 7-14 days) | Check email for details |
| Application paused until you respond | Prepare and upload documents ASAP |
What to Do:
| Step | Action | Timeline |
|---|---|---|
| 1 | Check email for specific request | Immediately |
| 2 | Read exactly what’s needed | Same day |
| 3 | Prepare the document(s) | Within 24 hours |
| 4 | Upload to portal | Within 24-48 hours |
| 5 | Confirm submission | Same day as upload |
Common Document Requests:
| Request | What to Provide |
|---|---|
| Clearer bank statement | Re-scan in higher quality |
| Updated flight booking | Current reservation |
| Employment verification | Letter from employer |
| Additional financial proof | FDR, property papers |
| Photo retake | New photo meeting specifications |
| Sponsor documents | If trip sponsored by someone |
Status: “Under Review”
| What It Means | What To Do |
|---|---|
| Final review stage | Almost there! Wait |
| All documents verified | Nothing required |
| Decision coming soon | Check daily |
Timeline: Usually 2-5 days before decision
Status: “Approved” 🎉
Your visa has been granted!
What to Do Next:
- Download e-Visa PDF from portal
- Print 2-3 copies
- Save digital copy on phone
- Verify all details are correct (name, passport number, dates)
- Book confirmed flights and hotels
- Pack and prepare for travel!
Status: “Passport Submission Required”
| What It Means | What To Do |
|---|---|
| Physical passport needed | Follow embassy instructions |
| Visa sticker to be affixed | Submit passport as directed |
| Rare for e-Visa applicants | Check email for details |
Status: “Rejected” ❌
| What It Means | What To Do |
|---|---|
| Visa application denied | Don’t panic — you can reapply |
| Reason provided in email/portal | Understand what went wrong |
| No refund of fees | Embassy policy |
What to Do:
- Read rejection reason carefully
- Understand specific issue
- Fix the identified problem
- Strengthen weak areas
- Prepare improved application
- Reapply (pay fees again)
📞 Rejection help: 01713-289175 for free analysis
📧 Method 2: Email Notifications
The e-Visa system sends automatic emails at key stages.
Emails You Should Receive
| Stage | Email Subject (Sample) |
|---|---|
| Submission confirmed | “Your Thailand e-Visa Application Received” |
| Payment confirmed | “Payment Confirmation” |
| Additional docs needed | “Action Required: Additional Documents” |
| Status change | “Application Status Update” |
| Approved | “Congratulations! Your e-Visa is Approved” |
| Rejected | “Thailand e-Visa Application Decision” |
Important Email Tips
| Tip | Why |
|---|---|
| ✅ Check inbox daily | Don’t miss important updates |
| ✅ Check spam/junk folder | Embassy emails sometimes go to spam |
| ✅ Whitelist embassy email | Prevent future emails from going to spam |
| ✅ Enable email notifications | From e-Visa portal settings |
| ✅ Don’t delete visa emails | Keep for your records |
Whitelist These Email Addresses
Add these to your contacts or safe senders:
| Source | |
|---|---|
| noreply@thaievisa.go.th | e-Visa portal system |
| @mfa.go.th | Thai Ministry of Foreign Affairs |
| visa.thaidac@mfa.go.th | Royal Thai Embassy Dhaka |
🏛️ Method 3: Contact Embassy (When Necessary)
Only contact the embassy if:
- Status hasn’t changed for 30+ working days
- You received no response after submitting additional documents (7+ days)
- You have a genuine emergency
When to Contact vs. When to Wait
| Situation | Action |
|---|---|
| Less than 25 working days since submission | ✅ Wait — normal processing |
| 25-30 working days | ✅ Wait — still within normal range |
| Status “Under Process” for 3 weeks | ✅ Wait — this is normal |
| 30-35 working days, no update | ⚠️ Consider contacting embassy |
| 35+ working days, no update | 📞 Contact embassy |
| “Additional Documents” submitted 7+ days ago, no change | 📞 Contact embassy |
| Genuine emergency | 📞 Contact embassy with proof |
Embassy Contact Information
| Method | Details |
|---|---|
| Email (Visa) | visa.thaidac@mfa.go.th |
| Phone (Visa Inquiry) | 02-222291248, 02-58813261, 02-222264281 |
| Phone (General) | +880-2-58813260 |
| Visa Support Hours | Sun-Thu: 8:30 AM – 12:00 PM & 1:30 PM – 3:30 PM |
How to Contact Properly
By Email (Recommended):
Include in your email:
- Subject: “Visa Application Status Inquiry – [Reference Number]”
- Your full name: As in passport
- Passport number: A12345678
- Application reference: REF-XXXXXXXX
- Submission date: November 5, 2025
- Travel date: December 15, 2025
- Query: Politely ask for status update
Subject: Visa Application Status Inquiry - REF-12345678
Dear Visa Section,
I am writing to inquire about my Thailand tourist visa application status.
Application Details:
- Reference Number: REF-12345678
- Name: MOHAMMED RAHIM (as in passport)
- Passport Number: A12345678
- Submission Date: November 5, 2025
- Intended Travel Date: December 15, 2025
My application has been "Under Process" for 32 working days.
I would appreciate any update on the current status.
Thank you for your assistance.
Sincerely,
Mohammed Rahim
Phone: +880-1712-345678
By Phone:
| ✅ Do | ❌ Don’t |
|---|---|
| Call during working hours (8:30 AM – 12:00 PM) | Call multiple times a day |
| Have reference number ready | Be rude or impatient |
| Be polite and patient | Demand immediate approval |
| Note down what they say | Argue with staff |
| Ask for expected timeline | Threaten or make ultimatums |
What NOT to Do
| ❌ Don’t | Why |
|---|---|
| Call repeatedly every day | Annoys staff, doesn’t help |
| Send multiple emails | Clogs system, delays response |
| Visit embassy without appointment | Won’t be entertained |
| Panic before 25 days | Normal processing time |
| Be rude or demanding | Never helps your case |
| Ask friends to “pull strings” | Doesn’t work, may backfire |
📅 Normal vs. Concerning Timelines
Normal Timeline
| Days Since Submission | Status | Normal? |
|---|---|---|
| Day 1-3 | Submitted / Payment Received | ✅ Yes |
| Day 3-10 | Under Process | ✅ Yes |
| Day 10-20 | Under Process | ✅ Yes |
| Day 20-25 | Under Process | ✅ Yes |
| Day 25-30 | Under Process / Under Review | ✅ Yes |
| Day 25-30 | Approved | ✅ Congratulations! |
When to Be Concerned
| Situation | Action |
|---|---|
| 30+ days, still “Under Process” | Consider contacting embassy |
| 35+ days, no update at all | Contact embassy via email |
| “Additional Documents” request not addressed | Respond immediately |
| Responded to request 7+ days ago, no change | Contact embassy |
| Travel date approaching within 10 days | Contact embassy, explain urgency |
⏳ What To Do While Waiting
During Normal Processing (Days 1-25)
| Action | Why |
|---|---|
| ✅ Check portal every 2-3 days | Stay informed |
| ✅ Check email daily (including spam) | Don’t miss requests |
| ✅ Keep documents accessible | In case additional needed |
| ✅ Research Thailand trip | Plan what to do after visa |
| ❌ DON’T book non-refundable tickets | Visa not yet approved |
During Extended Processing (Days 25-35)
| Action | Why |
|---|---|
| ✅ Check portal daily | Status may change |
| ✅ Check email multiple times a day | Don’t miss requests |
| ✅ Prepare to contact embassy (after 30 days) | Have details ready |
| ✅ Consider travel contingencies | What if visa delayed further? |
| ❌ DON’T book non-refundable tickets yet | Still waiting |
After Approval
| Action | Timeline |
|---|---|
| Download e-Visa PDF | Immediately |
| Print multiple copies | Same day |
| Save on phone | Same day |
| Verify all details | Same day |
| Book confirmed flights | Within 1-2 days |
| Book confirmed hotels | Within 1-2 days |
| Purchase travel insurance | Before travel |
🔧 Troubleshooting Common Issues
Issue 1: Can’t Login to Portal
| Problem | Solution |
|---|---|
| Forgot password | Use “Forgot Password” link |
| Email not received | Check spam folder |
| Account locked | Wait 30 minutes, try again |
| Wrong email | Try email used during application |
Issue 2: Portal Shows “No Applications Found”
| Possible Cause | Solution |
|---|---|
| Wrong email used to login | Login with email used during application |
| Application not submitted properly | Check if you completed all steps |
| Payment not completed | Check if payment was successful |
| System delay | Wait 24-48 hours, try again |
Issue 3: Status Hasn’t Changed for Weeks
| Days | Action |
|---|---|
| Less than 25 days | Normal — wait |
| 25-30 days | Normal — wait but monitor closely |
| 30+ days | Email embassy politely |
| 35+ days | Email and call embassy |
Issue 4: Didn’t Receive Any Emails
| Action | Steps |
|---|---|
| Check spam/junk folder | Move embassy emails to inbox |
| Check all email accounts | Maybe used different email |
| Whitelist embassy emails | Prevent future issues |
| Login to portal directly | Check status there |
| Verify email in application | Ensure no typos |
Issue 5: Responded to Document Request But Status Unchanged
| Timeline | Action |
|---|---|
| Within 5 days | Wait — processing your documents |
| 5-7 days | Still normal — wait |
| 7-10 days | Consider emailing embassy |
| 10+ days | Email embassy, reference your response |
⚠️ Special Situations
If You Have an Emergency
| Emergency Type | What to Do |
|---|---|
| Medical emergency | Contact embassy with hospital documents |
| Family emergency | Contact embassy with proof |
| Business emergency | Limited options — embassy discretion |
Emergency Contact:
- Email: visa.thaidac@mfa.go.th (mention “URGENT” in subject)
- Phone: 02-58813260
- Include: Emergency proof, explanation, travel dates
If Your Travel Date Is Approaching
| Days Until Travel | Status | Action |
|---|---|---|
| 15+ days | Under Process | Wait, should be fine |
| 10-15 days | Under Process | Monitor closely, prepare to contact |
| 7-10 days | Under Process | Email embassy, explain urgency |
| Less than 7 days | Under Process | Call embassy, consider postponing trip |
Options If Visa Won’t Come in Time:
- Postpone trip — If flights refundable/changeable
- Wait for approval — May come last minute
- Cancel trip — If non-refundable, take the loss
This is why we recommend applying 6-8 weeks before travel. Don’t put yourself in this stressful situation.
If Visa Is Rejected
Steps to Take:
- Read rejection reason carefully
- Understand what went wrong
- Don’t panic — you can reapply
- Fix the identified issue
- Strengthen weak areas
- Wait appropriate time (if needed)
- Reapply with improved application
Common Rejection Reasons:
| Reason | How to Fix |
|---|---|
| Insufficient funds | Higher balance, longer history |
| Suspicious bank activity | Wait 3 months, build genuine history |
| Incomplete documents | Submit all required documents |
| Weak employment proof | Detailed NOC, payslips, company letter |
| Unclear travel purpose | Detailed itinerary, clear cover letter |
📞 Free rejection analysis: 01713-289175
🏆 How goFLY Helps With Tracking
When you apply through goFLY, we provide complete tracking support:
| Service | Benefit |
|---|---|
| ✅ Application tracking | We monitor your application regularly |
| ✅ Status updates | We notify you of any changes |
| ✅ Request alerts | Immediate notification if embassy needs documents |
| ✅ Document assistance | Help preparing additional documents |
| ✅ Embassy communication | We can follow up on your behalf |
| ✅ Troubleshooting | Resolve portal issues |
Our Tracking Process
| Step | What We Do |
|---|---|
| 1 | Record your application reference |
| 2 | Monitor portal regularly |
| 3 | Alert you to any status changes |
| 4 | Notify immediately if documents requested |
| 5 | Help you prepare response |
| 6 | Confirm successful submission |
| 7 | Celebrate when approved! 🎉 |
Our Visa Service Cost
| Component | Amount |
|---|---|
| Embassy visa fee | ৳4,000 |
| Bank/VFS convenience fee | ৳1,305 |
| goFLY service fee | ৳695 |
| Total | ৳6,000 |
Includes tracking support and document assistance.
❓ Frequently Asked Questions
Login to the official e-Visa portal at thaievisa.go.th using your registered email and password. Go to your dashboard to see your application status. This is the most accurate tracking method.
25-30 working days for standard processing. During peak seasons (December, April, Eid), expect 35+ working days. Your application showing “Under Process” for 2-3 weeks is completely normal.
It means the embassy is reviewing your application. Documents are being verified and background checks are ongoing. This is normal and can last 15-25 days. No action required — just wait.
Act immediately.
- Check your email for specific details
- Prepare the requested documents within 24 hours
- Upload to the portal within 24-48 hours
Delayed response can lead to rejection.
No. This is normal. Standard processing takes 25-30 working days. “Under Process” for 3 weeks means everything is proceeding normally. Only contact embassy if it exceeds 30 working days with no updates.
No. Calling the embassy does not speed up processing. Only contact them if:
- Your application has been processing for 30+ working days with no updates
- You have a genuine emergency
Frequent calls may annoy staff and won’t help your case.
Check your spam/junk folder first. Many applicants find embassy emails there. Also:
- Verify you’re checking the correct email (the one used during application)
- Login directly to the e-Visa portal to check status
- Whitelist embassy emails to prevent future issues
- Download the e-Visa PDF from the portal
- Print multiple copies
- Save a digital copy on your phone
- Verify all details are correct (name, passport number, dates)
- Book confirmed flights and hotels
- Carry printed and digital copies when traveling
Don’t panic — you can reapply. Steps:
- Read rejection reason carefully
- Understand what went wrong
- Fix the identified issue
- Strengthen weak areas
- Reapply with improved application
📞 Free rejection analysis: 01713-289175
- Week 1: Every 3-4 days
- Week 2-3: Every 2-3 days
- Week 4+: Daily
- If “Additional Documents Required”: Check immediately and respond within 24-48 hours
🇧🇩 থাইল্যান্ড ভিসা ট্র্যাকিং — বাংলায় সারসংক্ষেপ
ভিসা ট্র্যাক করার পদ্ধতি
| পদ্ধতি | কখন ব্যবহার করবেন |
|---|---|
| e-Visa Portal | প্রধান পদ্ধতি — নিয়মিত চেক করুন |
| প্রতিদিন চেক করুন (spam folder সহ) | |
| Embassy যোগাযোগ | শুধু ৩০+ দিন কোনো update না থাকলে |
Status এর অর্থ
| Status | অর্থ | কী করবেন |
|---|---|---|
| Submitted | Application জমা হয়েছে | অপেক্ষা করুন |
| Payment Received | টাকা পেয়েছে | অপেক্ষা করুন |
| Under Process | Review চলছে | অপেক্ষা করুন (১৫-২৫ দিন স্বাভাবিক) |
| Additional Documents | আরও কাগজ দরকার | ⚠️ এখনই respond করুন |
| Approved | ভিসা পেয়ে গেছেন! | e-Visa download করুন |
| Rejected | আবেদন বাতিল | কারণ বুঝে আবার apply করুন |
কখন Embassy তে যোগাযোগ করবেন
| অবস্থা | কী করবেন |
|---|---|
| ৩০ দিনের কম | ✅ অপেক্ষা করুন — স্বাভাবিক |
| ৩০+ দিন, কোনো update নেই | 📧 Embassy তে email করুন |
| ৩৫+ দিন | 📞 Embassy তে call করুন |
গুরুত্বপূর্ণ পরামর্শ
- ✅ প্রতিদিন email চেক করুন (spam folder সহ)
- ✅ প্রতি ২-৩ দিন portal চেক করুন
- ✅ Additional Documents চাইলে ২৪-৪৮ ঘণ্টায় respond করুন
- ✅ Visa আসার আগে confirmed ticket কাটবেন না
- ❌ ২৫ দিনের আগে panic করবেন না
- ❌ বারবার Embassy তে call করবেন না
আমরা আপনার application track করি এবং যেকোনো update এ আপনাকে জানাই।
📞 Call করুন: 01713-289175
📌 Summary: Tracking Quick Reference
Tracking Methods
| Method | When to Use |
|---|---|
| e-Visa Portal | Primary method — check regularly |
| Automatic notifications — check daily | |
| Embassy Contact | Only if 30+ days, no update |
Status Meanings
| Status | Meaning | Action |
|---|---|---|
| Submitted | Application received | Wait |
| Payment Received | Fee confirmed | Wait |
| Under Process | Being reviewed | Wait (15-25 days normal) |
| Additional Documents Required | More info needed | ⚠️ Respond immediately |
| Under Review | Final stage | Almost there — wait |
| Approved | Visa granted | Download e-Visa, book travel |
| Rejected | Application denied | Understand reason, reapply |
When to Contact Embassy
| Situation | Action |
|---|---|
| Less than 30 days processing | ✅ Wait |
| 30+ days, no update | 📧 Email embassy |
| 35+ days, no update | 📞 Call embassy |
| Emergency situation | 📞 Contact with proof |
📞 Need Help Tracking Your Visa?
goFLY provides complete visa tracking support. We monitor your application and alert you to any changes or requests.
Our Services Include:
- ✅ Application monitoring
- ✅ Status update notifications
- ✅ Document request alerts
- ✅ Response assistance
- ✅ Embassy communication support
- ✅ Troubleshooting help
Total Visa Service Cost: ৳6,000 (All inclusive — includes tracking support)
📍 Office: 1 Shukrabad Road, Motiur Nibash, Opposite Metro Shopping Mall, Dhaka 1207
🕐 Hours: Sun-Thu & Sat: 10 AM – 6 PM | Fri: Closed
📧 Email: visa@goflybd.com |
📍 Get Directions
Speak to the Right Expert
| Your Need | Contact | Specialty |
|---|---|---|
| Visa Tracking Help | Bablu: 01713-289175 | Senior Visa Expert, 10+ years |
| Document Requests | Bablu: 01713-289175 | Additional document assistance |
| Rejection Support | Bablu: 01713-289175 | Reapplication guidance |
⚖️ Disclaimer
This guide is published by goFLY Limited (IATA: 42337956), an independent travel agency. goFLY provides visa application guidance and tracking support. We do not control embassy processing times or decisions.
Visa policies, processing times, and portal features can change without notice. Visa issuance is at the sole discretion of the Royal Thai Embassy and Thai authorities.
Processing times stated (25-30 working days) are based on recent experience and may vary. Always check official sources for current information.
Official Resources:
Written by: MD. Bangir Hossain Bablu, Senior Visa Consultant (10+ Years, 3,000+ Visas)
Reviewed by: Mahabub Alam Razu, Founder & Tour Specialist (12+ Years)
Last Updated: January 2026 | Next Review: April 2026
Found outdated information? Email support@goflybd.com — we update within 24 hours.
