Last updated: September 2025 (BST, GMT+6)
Note: goFLY is an independent agency assisting SriLankan Airlines (UL) passengers in Bangladesh with fast booking, changes, and add‑ons. For official services, use the SriLankan contacts below.
goFLY Quick Contacts (Priority)
- Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
- Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
- Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
- Email: [email protected]
- Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
- Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA
Featured Answer (teaser)
- Dhaka City Office (Address): Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213
- Phone (primary): +8802222274396 — tel:+8802222274396 — Verified: Sep 2025
- Hours: Sunday–Thursday, 10:00–16:00 (BST)
Full tap‑to‑call list, map, cargo desk, and baggage help inside. For instant local help, WhatsApp/Call goFLY 01713‑289171/177/178.
বাংলা — দ্রুত প্রশ্নোত্তর (Micro‑FAQ)
- অফিস কোথায়?: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani, Dhaka‑1213 — বিস্তারিত ভিতরে
- ফোন?: +8802222274396 — পুরো লিস্ট ভিতরে
- সময়?: রবি–বৃহঃ 10:00–16:00 (BST); ছুটিতে সময় বদলাতে পারে
Dhaka City Office — Full Contacts
- Address: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213, Bangladesh
- Telephone: +8802222274396 | +8802222274398 — tel:+8802222274396 | tel:+8802222274398
- Email: [email protected]
- Operating Hours (BST): Sunday to Thursday (10:00–16:00)
- Google Map: https://maps.app.goo.gl/EkkxiVD16VKwzdw87
- Tip: Banani C/A can be busy at peak hours. Carry a photo ID for building entry; “Erectors/Erector’s House” is used interchangeably.
Dhaka Contact Card
Field | Details |
---|---|
Office address | Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213 |
Phones | +8802222274396 / +8802222274398 — tel:+8802222274396 / tel:+8802222274398 |
[email protected] | |
Hours (BST) | Sun–Thu 10:00–16:00 |
Website | https://www.srilankan.com |
Map | Google search link above |
Cargo Office — SriLankan Cargo (Dhaka)
- Address: SriLankan Cargo, c/o Wings Spence Aviation Ltd, Erector’s House (Level 4), 18 Kemal Ataturk Avenue, Dhaka
- Telephone: +88 029892618 — tel:+88029892618
- Fax: +88 029892623 — tel:+88029892623
- Email: [email protected]
- Note: Bring AWB, ID, and shipper details when visiting or calling for shipment status.
Cargo Contact Card
Field | Details |
---|---|
Address | Erector’s House (Level 4), 18 Kemal Ataturk Avenue, Dhaka |
Phone | +88 029892618 — tel:+88029892618 |
Fax | +88 029892623 — tel:+88029892623 |
[email protected] |
Airport Help (HSIA)
- Location: Hazrat Shahjalal International Airport (HSIA), Dhaka‑1229
- When to arrive: Counters typically open ~3 hours before departure; queues increase near holidays
- What to carry: Passport, visa/permit (as applicable), and e‑ticket/PNR
- Tip: For day‑of‑travel disruptions, the airport desk and city office can coordinate rebooking per fare rules.
Baggage Help
- Report first: File a PIR (Property Irregularity Report) at HSIA before leaving customs; keep your PIR reference and bag tags
- Track online: https://www.worldtracer.aero (use your PIR and surname)
- Allowance & rules: https://www.srilankan.com → Travel Information → Baggage (piece/weight depends on route/fare)
Online Services (Fastest)
- Official website: https://www.srilankan.com
- Manage Booking: Homepage → Manage My Booking
- Online Check‑In: Homepage → Check‑In
- Contact/Help: Homepage → Contact Us
- Note: If a deep link changes, navigate via the homepage menus for the latest pages.
goFLY Priority Support (Independent Agency)
- Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
- Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
- Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
- Email: [email protected]
- Office: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
- Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA
What goFLY handles fast:
- Fare options: Competitive quotes; mixed‑carrier alternates if schedules/prices fit better
- Changes/reissues: Process per fare rules; we present valid options before payment
- Add‑ons: Prepaid baggage, seats, meals; special assistance (WCHR/WCHS/WCHC, UMNR)
- Updates: WhatsApp notifications and document checks until departure
Book From Dhaka — 5 Steps + Checklist
- Step 1: Compare fares on srilankan.com; ask goFLY for multi‑city or complex trips
- Step 2: Review fare rules and baggage concept by route (piece vs weight)
- Step 3: Enter traveler details exactly as in passport; add contact/passport info
- Step 4: Pay securely; save your e‑ticket/PNR and receipt
- Step 5: Complete online check‑in; verify visas/transit and baggage allowance
Checklist:
- Passport validity: 6+ months
- Visas/transit: Sri Lanka and onward destination rules
- Name match: Ticket vs passport (spelling/spacing)
- Baggage: Allowance confirmed; prepay excess if needed
- Timing: Reach HSIA 3+ hours before departure
FAQs
- Where is the SriLankan Airlines Dhaka office?: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213 — full contacts above
- What are the Dhaka office numbers?: +8802222274396 / +8802222274398 — tap‑to‑call inside
- When is the office open?: Sunday–Thursday, 10:00–16:00 (BST); holiday hours may vary
- Cargo contacts?: +88 029892618 (tel:+88029892618), Fax +88 029892623, [email protected]
- How do I report delayed baggage?: File a PIR at HSIA; track via WorldTracer (link above)
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