SriLankan Airlines Dhaka Office — Contact Number, Address, Hours | goFLY Priority Support (Bangladesh)

SriLankan Airlines Dhaka Office

Last updated: September 2025 (BST, GMT+6)
Note: goFLY is an independent agency assisting SriLankan Airlines (UL) passengers in Bangladesh with fast booking, changes, and add‑ons. For official services, use the SriLankan contacts below.

goFLY Quick Contacts (Priority)

Featured Answer (teaser)

  • Dhaka City Office (Address): Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213
  • Phone (primary): +8802222274396 — tel:+8802222274396 — Verified: Sep 2025
  • Hours: Sunday–Thursday, 10:00–16:00 (BST)

Full tap‑to‑call list, map, cargo desk, and baggage help inside. For instant local help, WhatsApp/Call goFLY 01713‑289171/177/178.

বাংলা — দ্রুত প্রশ্নোত্তর (Micro‑FAQ)

  • অফিস কোথায়?: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani, Dhaka‑1213 — বিস্তারিত ভিতরে
  • ফোন?: +8802222274396 — পুরো লিস্ট ভিতরে
  • সময়?: রবি–বৃহঃ 10:00–16:00 (BST); ছুটিতে সময় বদলাতে পারে

Dhaka City Office — Full Contacts

  • Address: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213, Bangladesh
  • Telephone: +8802222274396 | +8802222274398 — tel:+8802222274396 | tel:+8802222274398
  • Email: [email protected]
  • Operating Hours (BST): Sunday to Thursday (10:00–16:00)
  • Google Map: https://maps.app.goo.gl/EkkxiVD16VKwzdw87
  • Tip: Banani C/A can be busy at peak hours. Carry a photo ID for building entry; “Erectors/Erector’s House” is used interchangeably.

Dhaka Contact Card

FieldDetails
Office addressErectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213
Phones+8802222274396 / +8802222274398 — tel:+8802222274396 / tel:+8802222274398
Email[email protected]
Hours (BST)Sun–Thu 10:00–16:00
Websitehttps://www.srilankan.com
MapGoogle search link above

Cargo Office — SriLankan Cargo (Dhaka)

  • Address: SriLankan Cargo, c/o Wings Spence Aviation Ltd, Erector’s House (Level 4), 18 Kemal Ataturk Avenue, Dhaka
  • Telephone: +88 029892618 — tel:+88029892618
  • Fax: +88 029892623 — tel:+88029892623
  • Email: [email protected]
  • Note: Bring AWB, ID, and shipper details when visiting or calling for shipment status.

Cargo Contact Card

FieldDetails
AddressErector’s House (Level 4), 18 Kemal Ataturk Avenue, Dhaka
Phone+88 029892618 — tel:+88029892618
Fax+88 029892623 — tel:+88029892623
Email[email protected]

Airport Help (HSIA)

  • Location: Hazrat Shahjalal International Airport (HSIA), Dhaka‑1229
  • When to arrive: Counters typically open ~3 hours before departure; queues increase near holidays
  • What to carry: Passport, visa/permit (as applicable), and e‑ticket/PNR
  • Tip: For day‑of‑travel disruptions, the airport desk and city office can coordinate rebooking per fare rules.

Baggage Help

  • Report first: File a PIR (Property Irregularity Report) at HSIA before leaving customs; keep your PIR reference and bag tags
  • Track online: https://www.worldtracer.aero (use your PIR and surname)
  • Allowance & rules: https://www.srilankan.com → Travel Information → Baggage (piece/weight depends on route/fare)

Online Services (Fastest)

  • Official website: https://www.srilankan.com
  • Manage Booking: Homepage → Manage My Booking
  • Online Check‑In: Homepage → Check‑In
  • Contact/Help: Homepage → Contact Us
  • Note: If a deep link changes, navigate via the homepage menus for the latest pages.

goFLY Priority Support (Independent Agency)

What goFLY handles fast:

  • Fare options: Competitive quotes; mixed‑carrier alternates if schedules/prices fit better
  • Changes/reissues: Process per fare rules; we present valid options before payment
  • Add‑ons: Prepaid baggage, seats, meals; special assistance (WCHR/WCHS/WCHC, UMNR)
  • Updates: WhatsApp notifications and document checks until departure

Book From Dhaka — 5 Steps + Checklist

  • Step 1: Compare fares on srilankan.com; ask goFLY for multi‑city or complex trips
  • Step 2: Review fare rules and baggage concept by route (piece vs weight)
  • Step 3: Enter traveler details exactly as in passport; add contact/passport info
  • Step 4: Pay securely; save your e‑ticket/PNR and receipt
  • Step 5: Complete online check‑in; verify visas/transit and baggage allowance

Checklist:

  • Passport validity: 6+ months
  • Visas/transit: Sri Lanka and onward destination rules
  • Name match: Ticket vs passport (spelling/spacing)
  • Baggage: Allowance confirmed; prepay excess if needed
  • Timing: Reach HSIA 3+ hours before departure

FAQs

  • Where is the SriLankan Airlines Dhaka office?: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213 — full contacts above
  • What are the Dhaka office numbers?: +8802222274396 / +8802222274398 — tap‑to‑call inside
  • When is the office open?: Sunday–Thursday, 10:00–16:00 (BST); holiday hours may vary
  • Cargo contacts?: +88 029892618 (tel:+88029892618), Fax +88 029892623, [email protected]
  • How do I report delayed baggage?: File a PIR at HSIA; track via WorldTracer (link above)

Related Airline Office Guides

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