SriLankan Airlines Dhaka Office — Contact Number, Address, Hours | goFLY Priority Support (Bangladesh)

Last updated: September 2025 (BST, GMT+6)
Note: goFLY is an independent agency assisting SriLankan Airlines (UL) passengers in Bangladesh with fast booking, changes, and add‑ons. For official services, use the SriLankan contacts below.

goFLY Quick Contacts (Priority)

• Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
• Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
• Email: [email protected]
• Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
• Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

Featured Answer (teaser)

• Dhaka City Office (Address): Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213
• Phone (primary): +8802222274396 — tel:+8802222274396 — Verified: Sep 2025
• Hours: Sunday–Thursday, 10:00–16:00 (BST)

Full tap‑to‑call list, map, cargo desk, and baggage help inside. For instant local help, WhatsApp/Call goFLY 01713‑289171/177/178.

বাংলা — দ্রুত প্রশ্নোত্তর (Micro‑FAQ)

• অফিস কোথায়?: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani, Dhaka‑1213 — বিস্তারিত ভিতরে
• ফোন?: +8802222274396 — পুরো লিস্ট ভিতরে
• সময়?: রবি–বৃহঃ 10:00–16:00 (BST); ছুটিতে সময় বদলাতে পারে

Dhaka City Office — Full Contacts

• Address: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213, Bangladesh
• Telephone: +8802222274396 | +8802222274398 — tel:+8802222274396 | tel:+8802222274398
• Email: [email protected]
• Operating Hours (BST): Sunday to Thursday (10:00–16:00)
• Google Map: https://maps.app.goo.gl/EkkxiVD16VKwzdw87
• Tip: Banani C/A can be busy at peak hours. Carry a photo ID for building entry; “Erectors/Erector’s House” is used interchangeably.

Dhaka Contact Card

Cargo Office — SriLankan Cargo (Dhaka)

• Address: SriLankan Cargo, c/o Wings Spence Aviation Ltd, Erector’s House (Level 4), 18 Kemal Ataturk Avenue, Dhaka
• Telephone: +88 029892618 — tel:+88029892618
• Fax: +88 029892623 — tel:+88029892623
• Email: [email protected]
• Note: Bring AWB, ID, and shipper details when visiting or calling for shipment status.

Cargo Contact Card

Airport Help (HSIA)

• Location: Hazrat Shahjalal International Airport (HSIA), Dhaka‑1229
• When to arrive: Counters typically open ~3 hours before departure; queues increase near holidays
• What to carry: Passport, visa/permit (as applicable), and e‑ticket/PNR
• Tip: For day‑of‑travel disruptions, the airport desk and city office can coordinate rebooking per fare rules.

Baggage Help

• Report first: File a PIR (Property Irregularity Report) at HSIA before leaving customs; keep your PIR reference and bag tags
• Track online: https://www.worldtracer.aero (use your PIR and surname)
• Allowance & rules: https://www.srilankan.com → Travel Information → Baggage (piece/weight depends on route/fare)

Online Services (Fastest)

• Official website: https://www.srilankan.com
• Manage Booking: Homepage → Manage My Booking
• Online Check‑In: Homepage → Check‑In
• Contact/Help: Homepage → Contact Us
• Note: If a deep link changes, navigate via the homepage menus for the latest pages.

goFLY Priority Support (Independent Agency)

• Call/WhatsApp: 01713‑289171 | 01713‑289177 | 01713‑289178
• Tap to chat: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
• Tap to call: tel:+8801713289171 | tel:+8801713289177 | tel:+8801713289178
• Email: [email protected]
• Office: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College, Opposite Metro Shopping Mall, Dhaka 1207
• Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA

What goFLY handles fast:

• Fare options: Competitive quotes; mixed‑carrier alternates if schedules/prices fit better
• Changes/reissues: Process per fare rules; we present valid options before payment
• Add‑ons: Prepaid baggage, seats, meals; special assistance (WCHR/WCHS/WCHC, UMNR)
• Updates: WhatsApp notifications and document checks until departure

Book From Dhaka — 5 Steps + Checklist

• Step 1: Compare fares on srilankan.com; ask goFLY for multi‑city or complex trips
• Step 2: Review fare rules and baggage concept by route (piece vs weight)
• Step 3: Enter traveler details exactly as in passport; add contact/passport info
• Step 4: Pay securely; save your e‑ticket/PNR and receipt
• Step 5: Complete online check‑in; verify visas/transit and baggage allowance

Checklist:

• Passport validity: 6+ months
• Visas/transit: Sri Lanka and onward destination rules
• Name match: Ticket vs passport (spelling/spacing)
• Baggage: Allowance confirmed; prepay excess if needed
• Timing: Reach HSIA 3+ hours before departure

FAQs

• Where is the SriLankan Airlines Dhaka office?: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka‑1213 — full contacts above
• What are the Dhaka office numbers?: +8802222274396 / +8802222274398 — tap‑to‑call inside
• When is the office open?: Sunday–Thursday, 10:00–16:00 (BST); holiday hours may vary
• Cargo contacts?: +88 029892618 (tel:+88029892618), Fax +88 029892623, [email protected]
• How do I report delayed baggage?: File a PIR at HSIA; track via WorldTracer (link above)

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