Last Updated: September 2025 (BST, GMT+6)
Important: goFLY is an independent travel agency. We are not affiliated with or endorsed by Turkish Airlines. For official airline assistance, use the “Turkish Airlines Dhaka Office: Contact Information” section. For fast booking or changes via our agency, use the goFLY Call/WhatsApp and email below.
Quick Contacts (Priority Summary)
- goFLY Call/WhatsApp: 01713-289171, 01713-289177, 01713-289178
- WhatsApp Quick Links: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
- goFLY Email: [email protected]
- goFLY Address: 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College Opposite of Metro Shopping Mall, Dhaka 1207
- goFLY Google Map: https://maps.app.goo.gl/kA44Gowb9TANqZ2dA
- Turkish Airlines Dhaka Phone: +88 02 9892393 (Reservations/Support)
- Turkish Airlines Airport Office: +88 02 8901173
- Turkish Airlines Fax: +88 02 9899794
- General Email: [email protected]
- Cargo Email: [email protected]
- Office Hours (BST): Sunday–Thursday 10:00–18:00; Friday Closed
- Official Website: https://www.turkishairlines.com (Manage booking, check-in, baggage)
Why Choose The Turkish Airlines Dhaka Office
- Expert Assistance: Professional support for bookings, schedules, and travel queries
- Baggage Support: Guidance and follow-up for delayed, lost, or damaged baggage
- Comprehensive Help: Ticket changes, cancellations, special service requests
- Prime Location: Convenient Gulshan-1 address with easy access
Turkish Airlines Dhaka Office: Contact Information
- Company (GSA): Aeromate Services Ltd.
- Office Address: 4th Floor, Uday Tower, 57 Gulshan Avenue, Gulshan-1, Dhaka 1212, Bangladesh
- Reservation Hotline: +88 02 9892393
- Baggage/Support: +88 02 9892393
- Airport Office (DAC): +88 02 8901173
- Fax: +88 02 9899794
- General Email: [email protected]
- Cargo Email: [email protected]
- Working Hours (BST): Sunday–Thursday 10:00–18:00; Friday Closed
Turkish Airlines Dhaka Contacts
| Field | Details |
|---|---|
| Address | Uday Tower (4th Floor), 57 Gulshan Avenue, Gulshan-1, Dhaka 1212 |
| Reservations | +88 02 9892393 |
| Airport Office | +88 02 8901173 |
| Fax | +88 02 9899794 |
| Email (General) | [email protected] |
| Email (Cargo) | [email protected] |
| Hours (BST) | Sun–Thu 10:00–18:00; Fri Closed |
| Website | https://www.turkishairlines.com |
Turkish Airlines Ticket Booking Assistance (goFLY)
Need a hand booking or changing Turkish Airlines tickets? goFLY offers fast, end-to-end assistance.
- Call/WhatsApp (goFLY): 01713-289171, 01713-289177, 01713-289178
- WhatsApp Links: https://wa.me/8801713289171 | https://wa.me/8801713289177 | https://wa.me/8801713289178
- Email (goFLY): [email protected]
- Address (goFLY): 1 Shukrabad Road Motiur Nibash, Beside New Model Degree College Opposite of Metro Shopping Mall, Dhaka 1207
goFLY Contact Summary
| Field | Details |
|---|---|
| Hotline & WhatsApp | 01713-289171, 01713-289177, 01713-289178 |
| WhatsApp Links | wa.me/8801713289171 · wa.me/8801713289177 · wa.me/8801713289178 |
| [email protected] | |
| Address | 1 Shukrabad Road Motiur Nibash, Near New Model Degree College (Opp. Metro Shopping Mall), Dhaka 1207 |
| Google Map | https://maps.app.goo.gl/kA44Gowb9TANqZ2dA |
Turkish Airlines Airport Office (Dhaka)
- Airport: Hazrat Shahjalal International Airport (DAC)
- Terminal/Rooms: Terminal 1, 3rd Floor, Room No. 39 & 41, Dhaka-1229
- Contact Number: +88 02 8901173
- Tip: For baggage issues, file a PIR at the airport before leaving customs and keep your PIR number and bag tag stubs
Turkish Airlines Cargo (Dhaka)
- Cargo Office Address: Uday Tower, 57 Gulshan Avenue, Gulshan-1, Dhaka 1212
- Cargo Email: [email protected]
- Note: Cargo acceptance and cut-off times vary by flight—contact in advance
International Contacts
- Turkish Airlines Global Call Center: +90 850 333 0 849 (feedback, complaints, general support)
- Head Office (Istanbul): Turkish Airlines General Management Building, Istanbul Airport (IST), Tayakadın, Arnavutköy, 34283 Istanbul, Türkiye
Services Provided By The Dhaka Office
- Flight Tickets: New bookings, fare quotes, reissue, refunds (per fare rules)
- Manage Trips: Changes/cancellations, schedule info, travel advisories
- Special Assistance: Wheelchairs, medical clearance guidance, infant/bassinet, unaccompanied minors
- Baggage Help: Allowance guidance, prepaid extra baggage, irregularity claims support
- Miles&Smiles: Enrollment help, missing miles claims, tier basics
- Visa Guidance: General information only; visas/immigration are handled by official government/authorized centers (not issued by the airline office)
- Note: Services like valet parking or meet-and-greet are airport/third-party services, not provided by the ticket office
Online Check-In (Save Time)
- Window: Available from 24 hours up to 90 minutes before departure (route-dependent)
- Website: https://www.turkishairlines.com (use “Check-in” / “Manage booking”)
- Steps:
- Enter: Booking reference/ticket number + last name
- Select: Seats and confirm details
- Get: Mobile/print boarding pass
Baggage Allowance (2025 Update — Always Check Your E‑Ticket)
- Carry-On
- Economy: 1 piece up to 8 kg (typical), size guidance per TK policy
- Business: 2 pieces up to 8 kg each (typical)
- Reminder: Lithium batteries/power banks in cabin only; liquids per airport rules
- Checked Baggage
- Weight Concept (many routes):
- Economy: typically 20–30 kg (by fare/route)
- Business: typically 30–40 kg (by route)
- Piece Concept (Americas and select routes):
- Economy: 2 pieces, up to 23 kg each
- Business: 2 pieces, up to 32 kg each
- Size Limit (per piece): 158 cm (L+W+H)
- Infant: 1 piece up to 10 kg (piece routes) or up to 10 kg (weight routes) + 1 collapsible stroller
- Excess Baggage: Fees vary by sector; prepay online where available for savings
- Weight Concept (many routes):
- Best Practice: Use “Manage booking” or TK’s baggage pages to see your exact allowance tied to your fare and route
Miles&Smiles (Frequent Flyer)
- Join/Manage: Earn and redeem miles on Turkish Airlines and Star Alliance partners
- Support: Enrollment help, missing miles, tier basics via Dhaka office or website
- Call Center: +90 850 333 0 849
- Website: https://www.turkishairlines.com (Miles&Smiles section)
About Turkish Airlines (2025 Update)
- Flag Carrier: Türkiye’s national airline
- Network: 300+ destinations across 120+ countries
- Main Hub: Istanbul Airport (IST)
- Secondary: Istanbul Sabiha Gökçen (SAW), Ankara Esenboğa (ESB)
- Alliance: Star Alliance member
Fleet Overview (2025 Snapshot)
- Passenger: Airbus A321/A321neo, A320 family; A330-200/300; A350-900; Boeing 737-800/900ER, 737 MAX 8/9, 777-300ER, 787-9
- Cargo: Airbus A330-200F, Boeing 777F
- Notes: Older types (A340/A310/747-400F) are retired. Fleet and configurations evolve—check official sources for the latest.
Frequently Asked Questions (FAQs)
Where Is The Turkish Airlines Dhaka Office?
Address: Uday Tower (4th Floor), 57 Gulshan Avenue, Gulshan-1, Dhaka 1212, Bangladesh
How Do I Contact The Dhaka Office?
Reservation Hotline: +88 02 9892393
Airport Office: +88 02 8901173
Email (General): [email protected]
What Are The Office Hours?
Hours (BST): Sunday–Thursday 10:00–18:00; Friday Closed
Can I Book Online?
Yes: Use https://www.turkishairlines.com or get full-service help from goFLY (Call/WhatsApp 01713-289171/177/178)
How Do I Check In Online?
Window: 24 hours to 90 minutes before departure via the website/app
What Is The Baggage Allowance?
Varies by route and fare. Economy typically 20–30 kg (weight) or 2×23 kg (piece). Business 30–40 kg (weight) or 2×32 kg (piece). Always confirm on your e‑ticket.
How Do I Get Help With Lost/Delayed Bags?
File a PIR at the airport; then follow up with the Airport Office: +88 02 8901173
How Do I Join Miles&Smiles?
Free to join online; earn miles on TK and partners; contact +90 850 333 0 849 for program support
goFLY Other Posts
| Topic | Suggested Title | URL |
|---|---|---|
| Emirates | Emirates Dhaka Office — Contact Number, Address, Hours | https://goflybd.com/emirates-airlines-dhaka-office/ |
| Qatar Airways | Qatar Airways Dhaka Office — Contact Number, Address, Hours | https://goflybd.com/qatar-airways-dhaka-office/ |
| Singapore Airlines | Singapore Airlines Dhaka Office — Contact Number, Address, Hours | https://goflybd.com/singapore-airlines-dhaka-office/ |
| Biman Bangladesh Airlines | Biman Bangladesh Airlines Dhaka Office — Sales & Support | https://goflybd.com/biman-bangladesh-airlines-sales-office/ |
| US-Bangla Airlines | US-Bangla Airlines Dhaka Office — Ticketing & Support | https://goflybd.com/us-bangla-airlines-sales-office/ |
| Air Arabia | Air Arabia Dhaka Office — Contact & Baggage Desk | https://goflybd.com/air-arabia-dhaka-office-bangladesh/ |
| IndiGo | IndiGo Dhaka Office — Contact & Working Hours | https://goflybd.com/indigo-airlines-dhaka-office/ |
| Kuwait Airways | Kuwait Airways Dhaka Office — Contact & Services | https://goflybd.com/kuwait-airways-dhaka-office/ |
| Saudia | Saudia Dhaka Office — Contact, Baggage, Working Hours | https://goflybd.com/saudi-airlines-dhaka-office/ |
| flydubai | flydubai Dhaka Office — Contact & Ticketing Support | https://goflybd.com/fly-dubai-dhaka-office/ |
Conclusion
For quick, reliable support with Turkish Airlines from Bangladesh, Call/WhatsApp goFLY at 01713-289171, 01713-289177, or 01713-289178, or Email [email protected]. For official airline matters, use the Turkish Airlines Dhaka contacts above and always confirm hours before visiting. Safe travels!
(24) Comments
I am finding it difficult to assign my seats for Dhaka- Istanbul- Cairo-Istanbul-Dhaka flights for 3 of us.
Our first leg starts on 15th february 2020
What is the system of cancelling
Re issue
Open ticketing
Considering the corona situation.
Dhk to West Palm beach
30/3/2020
Ret 7/4/2020
to day we have flight for usa but it is cancelled due to corona virus. is it possible to refund without any charges?
Turkish Airlines
+88 02 9892393
Turkish Airlines
+88 02 9892393
Dear concern,
I want to purchase 2(Two) Adult Ticket Dhaka-Ottowa (Round Ticket).
Outbound : 21st July.2020
Inbound : 15th September.2020
Please let me know , when it is possible & Mode/Way of payment.
When I can visit your Uday Tower office, Dhaka.
Regards,
Hi,
May i have some question about flight from Dhaka to Panama on this month?
Hello,
I just want to know when your flight reopen from Bangladesh to New York. Please let me know I will be appreciate you . Thank you so much for your upcoming corporation.
Hello,
I just want to know when your flight reopen from Bangladesh to New York. Please let me know I will be appreciate you . Thank you so much for your upcoming corporation.
May start from theke 1st week of July
May start from theke 1st week of July
I had a ticket June 4 Dhaka to New York, due to corona virus flight has been cancelled. So when flight will reopen am I get my ticket back
Hi
This is Rahman, I am a full time Masters student studying in Poland. This year in month February i was traveling back in Bangladesh with return ticket on 14th March but due to global pandemic and on the same night as per decision made by Dhaka Airport Turkish Airline Check-in manager, himself arranged to share my details to regional officials for next day and after visiting the Turkish Airline regional office at Gulshan they have given me copy of proof which they have mentioned i must show this copy of proof to reschedule my return trip back to Warsaw as previously scheduled.
Hence, from local and online versions of the newspaper I came to know Turkish Airline is in the process of starting their operation soon in Bangladesh with international travelers and I require yr needful help & suggestion to rescheduling my ticket after 10th of July, next month by any convenient date possible from yr side.
kindly help me to confirm in reply if i need to contact any other individuals as i have found only this Support center information in Google as well as kindly let me know if you/Turkish airline authority require any further information from Me, Thanks.
Hello,
I have a ticket from Dhaka to New York on 09th July’20.
Is Turkish airlines flying regularly from Dhaka?
I will be very grateful to you, if your reply.
Than ks
hello …I am trying to contact with Gulshan office no one is responding. By the way for an open ticket from Dhaka-Istambul-Rome(Italy) How many days before I have to contact for confirming my flight? I am planning to go in the middle of July …Thank you so much for your time …
Cont, 01879291062
I am seaman.I have a plan to join ship from mauritania on 16th oct,20.
How to apply ok to board?
Need to buy an air ticket for March and need to do it today as I do not live in Dhaka. Trying to reach to Gulshan office and found all 2 given numbers engaged since last one hour. any direct or cell number where i can speak to a customer or sales agent? thanks in advance for your response!!
If any passenger is covid positive, what he should do for rearrange confirmed ticket.
Please advise.
Can bangladeshi people come from ISTANBUL-Bangladesh(DHAKA)? What is the Date, Day and Time?
I am flying for OSLO, Norway on 22nd August 2021. Please let me know the designated labs for COVID test in Dhaka. How many hours before I have to test for COVID.
I have 2 questions.
Q. My baby is 4 years old, does he need COVID-19 PCR test for Turkish Airlines?
Q.Which hospital’s COVID-19 PCR test is allowed by Turkish Airlines?
I’m rohingya student i want to study other countries from refugee camp in Bangladesh
Now a days for Turkish Airlines for fly is it necessary for covid 19 test.
Comments are closed.