🇦🇺 Need Help Tracking Your Australia Visa?
Last updated: January 2026 | Author: Md Bangir Hossain (Bablu) — Senior Visa Consultant (10+ Years, 3,000+ Visas) | ✅ Verified against official Home Affairs & VFS systems
You’ve submitted your Australian visa application, paid the fees, provided all documents, and now comes the hardest part: waiting. The uncertainty of not knowing your visa status can be stressful, especially when you have travel plans, university deadlines, or business meetings to coordinate.
Here’s the good news: tracking your Australia visa application from Bangladesh is straightforward — if you know where to look. The Australian Department of Home Affairs provides real-time updates through ImmiAccount, and if you submitted biometrics through VFS Global, you have an additional tracking option.
At goFLY Limited, we’ve helped 3,000+ Bangladeshi travelers navigate the visa process. This comprehensive guide shares exactly how to track your application, understand status updates, and take action if something seems stuck.
- How to track your visa via ImmiAccount (official portal)
- How to track biometrics via VFS Global
- What each status message means
- How to set up automatic notifications
- What to do if your application is delayed or stuck
- How to respond to requests for additional information
ImmiAccount tracks your actual visa application and decision status.
VFS Global only tracks biometrics submission — NOT your visa decision.
Many applicants confuse these. Your visa grant notification comes through ImmiAccount and email, not VFS.
🔍 Why Tracking Your Visa Matters
Proactive tracking isn’t just about reducing anxiety — it’s essential for effective planning and quick response to any issues.
| Benefit | Why It Matters |
|---|---|
| ✅ Stay Informed | Know exactly where your application stands at any moment |
| ✅ Plan Travel | Coordinate flights, accommodation, and leave based on visa timeline |
| ✅ Respond Quickly | If additional documents are requested, you’ll know immediately |
| ✅ Avoid Delays | Quick response to requests prevents processing slowdowns |
| ✅ Catch Issues Early | If something’s wrong, early detection means faster resolution |
| ✅ Student Deadlines | Students can coordinate with university enrollment timelines |
| ✅ Business Planning | Coordinate meetings, conferences, or business travel |
We’ve seen applicants who didn’t track their applications miss critical requests:
- Document requests left unanswered → Application delayed by weeks
- Health examination request not seen → Deadline missed
- Visa granted but email in spam → Traveler didn’t know they were approved
- Additional information needed → Case closed due to no response
Regular tracking prevents all of these scenarios.
⚡ Quick Reference: Tracking at a Glance
📱 Method 1: Track via ImmiAccount (Primary Method)
ImmiAccount is the Australian Department of Home Affairs’ official online portal for all visa applications. This is where you submitted your application, and this is where you’ll receive your decision. It’s your primary tracking tool.
Step-by-Step: How to Track Your Visa in ImmiAccount
Go to ImmiAccount Website
Visit online.immi.gov.au — the official Australian immigration portal.
Important: Only use this official URL. Beware of fake websites that mimic the government portal.
Log in with Your Credentials
Enter your username and password that you created when you submitted your application.
Forgot password? Use the “Forgot your password?” link to reset. You’ll need access to the email you registered with.
Navigate to “My Applications”
Once logged in, click on “My applications” from the main menu or dashboard.
You’ll see a list of all visa applications linked to your account.
Select Your Application
Click on the relevant application (e.g., Visitor 600 or Student 500) to view detailed status.
You’ll see your Transaction Reference Number (TRN) here as well.
View Current Status
Your application status will be displayed. Common statuses include:
- Received — Application submitted successfully
- Initial Assessment — Under preliminary review
- Further Assessment — Additional review or documents needed
- Finalized — Decision made (approved or refused)
Check Messages Section
Click on “View messages” or “Correspondence” to see any communications from the Department.
Critical: This is where you’ll find requests for additional documents, health examination requests, or decision letters.
Download Documents
If your visa is granted, you can download the Visa Grant Notification letter as a PDF.
Save this document — you’ll need it for travel and may need to show it at check-in or immigration.
- Bookmark the login page for easy access
- Save your credentials securely (password manager recommended)
- Check every 2-3 days for updates, especially after health exams or document submissions
- Check the messages section every time — this is where important requests appear
- Don’t create multiple accounts — use one account for all applications
What You Can See in ImmiAccount
| Information | Where to Find It |
|---|---|
| Application status | My Applications → Select application → Status field |
| TRN number | My Applications → Application details |
| Messages from Department | Messages or Correspondence section |
| Document requests | Messages section (with deadline if applicable) |
| Health exam status | Health section or linked to HAP ID |
| Visa grant letter | Messages → Download PDF |
| Visa conditions | Visa grant notification PDF |
📊 Understanding Status Messages
ImmiAccount displays various status messages throughout your application’s journey. Here’s what each one means and what action (if any) you should take:
| Status | What It Means | Action Required |
|---|---|---|
| Received | Your application has been successfully submitted and is in the queue for initial assessment | None — wait for processing to begin |
| Initial Assessment | A case officer is reviewing your application and documents | None — check regularly for any requests |
| Further Assessment | Additional review is needed — could be security checks, verification, or document requests | Check messages for any document requests; respond promptly |
| Information Requested | The Department needs additional documents or information from you | Critical: Upload requested documents before deadline |
| Health Examinations Required | You need to complete medical examination | Book appointment with panel physician using HAP ID |
| Awaiting Additional Information | The Department is waiting for something (your documents or external checks) | If you haven’t submitted requested info, do so immediately |
| Finalized | A decision has been made on your application | Check messages for grant notification or refusal letter |
| Approved/Granted | Congratulations! Your visa has been approved | Download grant letter; check visa conditions and dates |
| Refused | Your visa application has been rejected | Read refusal letter carefully for reasons; consider options |
Many applicants worry when they see “Further Assessment” status. This is normal and doesn’t necessarily mean something is wrong. It could indicate:
- Standard security/character checks (routine for most applications)
- Verification of documents with employers or institutions
- Health examination results being reviewed
- Higher volume causing extended review times
Only be concerned if it remains at this status for significantly longer than standard processing times, or if you haven’t responded to a request.
If you see this status, you MUST take action:
- Check the Messages section immediately
- Read exactly what documents or information are requested
- Note the deadline for response
- Gather and upload the requested items before the deadline
- Failure to respond can result in application refusal
📍 Method 2: Track via VFS Global (Biometrics Only)
If you were asked to provide biometrics (fingerprints and photo) and attended a VFS Global appointment in Bangladesh, you can track your biometrics submission through VFS. However, this only tracks the biometrics receipt — NOT your visa decision.
| Tracking Method | What It Shows | What It Does NOT Show |
|---|---|---|
| ImmiAccount | Visa application status, decision, messages, grant letter | VFS appointment details |
| VFS Global | Biometrics submission status, appointment completion | Visa decision, grant status |
Your visa grant notification comes through ImmiAccount and email — never through VFS.
Step-by-Step: How to Track Biometrics via VFS Global
Go to VFS Global Tracking Page
Enter Your VLN Number
Your VLN (VFS Lodgement Number) is on the receipt you received at your biometrics appointment.
Format is typically alphanumeric (e.g., BGDDXB123456)
Enter Your Last Name
Enter your surname exactly as it appears on your passport and VFS receipt.
View Biometrics Status
You’ll see status such as:
- Biometrics Collected — Your fingerprints and photo were captured
- Submitted to Embassy/Home Affairs — Biometrics forwarded to Australian immigration
What is VLN Number?
VLN (VFS Lodgement Number) is the tracking reference issued by VFS Global when you submit biometrics. Common confusion points:
- VLN is NOT your visa application reference number
- VLN is NOT your TRN (Transaction Reference Number)
- VLN is only for tracking your biometrics submission at VFS
- VLN cannot tell you if your visa is approved or refused
To track your actual visa status: Use ImmiAccount with your TRN.
VFS SMS/Email Notification Service
VFS Global offers optional paid SMS and email notification services:
| Service | What It Does | Cost |
|---|---|---|
| SMS Updates | Receive text messages when biometrics are processed | Additional fee (check current VFS rates) |
| Email Updates | Email notifications for biometrics status | Additional fee |
Note: These VFS notifications are only for biometrics status, not visa decisions. For visa decisions, rely on ImmiAccount and your email.
🔔 Setting Up Automatic Notifications
Don’t want to check ImmiAccount every day? Set up notifications to receive alerts directly.
ImmiAccount Notification Settings
Log into ImmiAccount
Access your account at online.immi.gov.au
Go to Account Settings
Navigate to your profile or account settings section.
Update Contact Details
Ensure your email address and phone number are:
- Current and accurate
- Email you check regularly
- Phone that can receive international SMS (if applicable)
Enable Notifications
Turn on email notifications for:
- Application status changes
- Messages from the Department
- Document requests
- Decision notifications
- Check spam/junk folders — Important emails sometimes get filtered
- Whitelist emails from @homeaffairs.gov.au
- Don’t unsubscribe from government email notifications
- Use a reliable email (Gmail, Outlook) rather than temporary email services
⏱️ Expected Processing Times
Understanding typical processing times helps you set realistic expectations. However, remember that processing times are estimates, not guarantees.
Standard Processing Times (From Bangladesh)
| Visa Type | Standard Processing | Peak Season/Complex |
|---|---|---|
| Visitor 600 (Tourist) | 10-20 working days | Up to 30+ days |
| Visitor 600 (Business) | 10-20 working days | Up to 30 days |
| Visitor 600 (Sponsored Family) | 15-25 working days | Up to 45 days |
| Student 500 | 4-6 weeks | 8-12+ weeks (intake peaks) |
Factors That Affect Processing Time
| Factor | Impact |
|---|---|
| Application volume | High volume periods slow processing |
| Completeness of application | Incomplete applications require info requests, causing delays |
| Health examination timing | Delays in completing medical can extend processing |
| Security/character checks | Some applications require additional checks |
| Response to requests | Slow response to document requests delays decision |
| Peak seasons | December-January (holidays), February/July (student intakes) |
| Global events | Policy changes, system updates can affect times |
The Department of Home Affairs publishes current processing times online:
🔗 Official Visa Processing Times
These are updated regularly and show actual recent processing data.
📤 Responding to Requests for Additional Information
If the Department requests additional documents or information, responding correctly and promptly is critical to avoid delays or refusal.
How to Know If Information is Requested
- ImmiAccount status shows “Information Requested” or similar
- Email notification from Department of Home Affairs
- Message in ImmiAccount correspondence section
Step-by-Step: How to Respond
Read the Request Carefully
Understand exactly what is being requested. Note:
- Specific documents needed
- Format requirements
- Deadline for response
Gather Required Documents
Obtain exactly what was requested — don’t substitute with similar documents unless specifically allowed.
Prepare Documents Properly
- Scan in high quality (300+ DPI, color)
- Save as PDF or JPG
- Ensure files are under size limit (usually 5MB per file)
- Name files clearly (e.g., “Bank_Statement_Jan2026.pdf”)
Upload via ImmiAccount
Log in → Go to your application → Upload documents in the designated section
Confirm Submission
Ensure upload was successful. You should see the documents listed in your application.
Requests typically come with a 28-day deadline. If you don’t respond in time:
- Your application may be decided based on available information
- This often results in refusal
- You’ll lose your visa fee
If you need more time: Contact the Department before the deadline to request an extension. Don’t just ignore the deadline.
⏳ What to Do If Your Application is Delayed
If your application is taking longer than expected processing times, here’s how to assess and address the situation.
When to Be Concerned
| Scenario | Action |
|---|---|
| Within normal processing time | Wait — processing is ongoing |
| Slightly over processing time | Continue monitoring; small delays are common |
| Significantly over processing time (2x or more) | Consider making an inquiry |
| Pending document request unanswered | Urgent: Submit immediately |
| Status stuck at same point for weeks | Check messages; consider inquiry |
Common Causes of Delays
- High volume: Peak travel/study seasons increase processing times
- Incomplete application: Missing documents trigger info requests
- Health examination pending: Waiting for medical results or follow-ups
- Security checks: Some applications require additional verification
- Information verification: Department verifying employer, bank, or institution details
- Complex case: Unusual circumstances require additional review
How to Make an Inquiry
If your application is significantly delayed beyond expected times:
| Method | How to Contact |
|---|---|
| ImmiAccount | Use the messaging function within your application to send an inquiry |
| Online Form | Submit inquiry via Home Affairs General Enquiry Form |
| Global Service Centre | Call +61 2 6196 0196 (from Bangladesh) |
- Don’t send multiple inquiries — This can slow down processing
- Don’t submit a new application — This creates duplicate applications
- Don’t call repeatedly — Staff can only tell you what ImmiAccount shows
- Don’t assume the worst — Delays don’t mean rejection
🎉 When Your Visa is Granted
Congratulations! If your visa is approved, here’s what to expect and what to do:
How You’ll Be Notified
- ImmiAccount: Status changes to “Finalized” (Approved)
- Email: Visa Grant Notification sent to your registered email
- PDF Letter: Official grant letter available for download
What to Check on Your Visa Grant
| Item | What to Verify |
|---|---|
| Visa validity dates | When your visa starts and expires |
| Permitted stay | How long you can stay in Australia per entry (e.g., 3 months, 12 months) |
| Entry type | Single entry or multiple entry |
| Visa conditions | Any restrictions (e.g., 8503 No Further Stay, work limitations) |
| Personal details | Name, passport number are correct |
Important Visa Conditions to Understand
| Condition Code | What It Means |
|---|---|
| 8503 | No Further Stay — You cannot apply for most other visas while in Australia |
| 8101 | No Work — You cannot work in Australia |
| 8201 | Limited Work — Maximum 40 hours per fortnight (for some visas) |
| 8105 | Work limitation for student visa |
| 8516 | Must continue to meet visa requirements |
- Save the grant letter — Keep multiple copies (phone, email, cloud, printed)
- Book flights — Now you can book confirmed tickets
- Notify your employer/school — Confirm your travel dates
- Arrange accommodation — Finalize your Australia stay
- Check VEVO — Verify your visa online via VEVO
📖 Related: Need flights to Australia? Contact goFLY’s flight booking team at 01713-289177
❌ If Your Visa is Refused
A visa refusal is disappointing, but it’s not necessarily the end. Here’s what to do:
How You’ll Be Notified
- ImmiAccount status shows “Finalized” (Refused)
- Email notification with refusal letter
- Detailed refusal letter available in ImmiAccount
What to Do After Refusal
Read the Refusal Letter Carefully
Understand exactly why you were refused. Common reasons include:
- Insufficient financial evidence
- Genuine visitor/student not established
- Weak ties to Bangladesh
- Health or character issues
- PIC 4020 (incorrect information)
Note the Specific Criteria Failed
The letter will cite specific visa criteria (e.g., “Criterion 600.211” for genuine visitor). Note these for addressing in any future application.
Consider Your Options
- Reapply: Address the refusal reasons and submit a new, stronger application
- Appeal: Limited options for offshore applicants (Visitor 600 refusals generally have no merits review rights)
- Seek professional advice: Consult visa experts for reapplication strategy
📖 Related Guide: Reasons for Australia Visa Rejection for Bangladeshi
🔧 Troubleshooting Common Tracking Issues
| Issue | Possible Cause | Solution |
|---|---|---|
| Can’t log into ImmiAccount | Forgot password, account locked | Use “Forgot password” to reset; contact support if locked |
| Can’t find my application | Wrong account, application not submitted properly | Ensure you’re using the same account you applied with; check TRN |
| Status hasn’t changed in weeks | Normal processing, pending checks | Check messages for any requests; wait within normal processing time |
| VFS shows “submitted” but ImmiAccount shows “received” | Normal — VFS tracks biometrics, ImmiAccount tracks visa | This is expected; rely on ImmiAccount for visa status |
| Didn’t receive visa grant email | Email in spam, wrong email address | Check spam folder; verify email in ImmiAccount; download from portal |
| TRN not working | Incorrect number, typing error | Copy-paste from confirmation email; check for extra spaces |
| VLN not working on VFS | Incorrect number, VFS system issue | Verify number from VFS receipt; try later if system issue |
| Multiple applications showing | You submitted more than one application | Check which one is current; previous applications may still show |
🏆 How goFLY Can Help with Your Australia Visa
From application preparation to tracking and beyond, goFLY Limited provides comprehensive support for your Australia visa journey.
| Service | How We Help |
|---|---|
| ✅ Application Preparation | Complete document review, cover letter writing, consistency check |
| ✅ Tracking Guidance | Help setting up ImmiAccount notifications, understanding status updates |
| ✅ Document Request Response | Assist with gathering and uploading additional documents when requested |
| ✅ Delay Follow-up | Guidance on inquiry process for delayed applications |
| ✅ Post-Approval Support | Flight booking, travel insurance, travel planning assistance |
| ✅ Refusal Analysis | Review rejection reasons and develop reapplication strategy |
- 8+ years helping Bangladeshi travelers
- 3,000+ visas processed by our expert team
- 90%+ success rate on accepted cases
- IATA certified: 42337956
- 4.8★ Google rating with 431+ reviews
❓ Frequently Asked Questions
The primary method to track your Australia visa is through ImmiAccount:
- Go to online.immi.gov.au
- Log in with your credentials
- Click “My Applications”
- Select your application to view status
If you provided biometrics at VFS Global, you can track that separately at VFS Global Bangladesh, but this only shows biometrics status, not your visa decision.
These are two different tracking numbers:
- TRN (Transaction Reference Number): Your visa application reference number in ImmiAccount. Used to track your actual visa application and decision.
- VLN (VFS Lodgement Number): VFS Global’s tracking number for biometrics submission. Only tracks whether your biometrics were received, NOT your visa decision.
Your visa grant notification comes through ImmiAccount and email, not through VFS.
Typical processing times:
- Visitor 600 (Tourist): 10-30 working days
- Visitor 600 (Sponsored Family): 15-45 days
- Student 500: 4-12 weeks (longer during February/July intakes)
Processing times can vary based on application volume, completeness of your application, and whether additional checks are required. Check official processing times for current estimates.
“Further Assessment” means your application is undergoing additional review. This could be due to:
- Routine security/character checks
- Verification of documents with employers or institutions
- Health examination results being reviewed
- Additional scrutiny based on application complexity
This status doesn’t mean something is wrong. However, check your Messages section for any document requests and respond promptly if needed.
You need your TRN to track effectively. If you’ve lost it:
- Check your email: The TRN was in your confirmation email after application submission
- Log into ImmiAccount: Your TRN is displayed in your application details
- Contact support: If you cannot access ImmiAccount, contact Home Affairs for assistance
Without TRN, you cannot track your application status.
Several factors can cause delays:
- Normal processing: Check if you’re still within standard processing times
- Pending document request: Check Messages section — you may have missed a request
- Health examination pending: Medical results may be awaited
- Security checks: Some applications require additional verification
- Peak season: High volume periods slow processing
First, check Messages in ImmiAccount. If significantly over processing time with no requests pending, you can submit an inquiry through ImmiAccount or the online form.
When your visa is granted:
- ImmiAccount: Status changes to “Finalized” (Approved)
- Email: Visa Grant Notification sent to your registered email (check spam folder)
- PDF Download: Grant letter available in ImmiAccount Messages
Australia issues electronic visas — there’s no sticker in your passport. The grant letter PDF is your visa evidence.
When you receive your visa grant, verify:
- Visa validity dates: Start and expiry date
- Permitted stay: How long you can stay per entry
- Entry type: Single or multiple entry
- Visa conditions: Any restrictions (8503 No Further Stay, work limitations, etc.)
- Personal details: Name and passport number are correct
If anything is incorrect, contact the Department immediately.
If refused:
- Read the refusal letter carefully — Understand specific reasons
- Note the criteria failed — This guides your next steps
- Consider options:
- Reapply: Address all refusal reasons with stronger evidence
- Seek professional help: Consult visa experts for reapplication strategy
Most offshore Visitor visa refusals don’t have formal appeal rights, so reapplication is usually the path forward.
Recommended checking frequency:
- Every 2-3 days: During active processing period
- Daily: If you’ve submitted additional documents recently
- After milestones: After health exam, biometrics, or document upload
Also set up email notifications so you don’t miss important updates. Check your spam folder regularly for government emails.
🚀 Need Help with Your Australia Visa?
Whether you’re applying, tracking, or responding to requests, goFLY’s expert team is here to help.
Our Australia Visa Services:
- ✅ Application Preparation — Complete document review and guidance
- ✅ Tracking Support — Help understanding status and notifications
- ✅ Document Request Response — Assist with additional information requests
- ✅ Delay Guidance — Advice on follow-up for delayed applications
- ✅ Post-Approval — Flight booking, travel insurance, planning
📍 Visit Us: 1 Shukrabad Road, Motiur Nibash, Opposite Metro Shopping Mall, Dhaka 1207
🕐 Hours: Sun-Thu & Sat: 10 AM – 6 PM | Fri: Closed
📧 Email: visa@goflybd.com |
📍 Get Directions
⚠️ Disclaimer
This guide is for informational purposes only and does not constitute legal or immigration advice. Visa processing procedures and requirements are subject to change without notice by the Australian Department of Home Affairs.
goFLY Limited is NOT affiliated with the Australian Government, Department of Home Affairs, or VFS Global. We are an independent IATA-certified travel agency providing visa application assistance.
For official information, refer to:
- Australian Department of Home Affairs
- ImmiAccount (Official Application Portal)
- VFS Global Bangladesh
Last verified: January 2026 | Next review: April 2026
