Air India Dhaka Office 2026 — Address, Contact & Hours

Air India Dhaka Office
✍️ Author: Munem Tajwar Zaif, Travel Content Specialist  |  ✅ Reviewed by: Mahabub Alam Razu, MD — goFLY Limited (IATA #42337956)  |  📅 Updated:
⚠️ Disclaimer: goFLY Limited is an independent IATA-certified travel agency — not affiliated with Air India. Official Air India contacts are verified and listed below.
Air India Logo

Air India Dhaka Office

Official Contact Information — Verified & Updated

🏢 Office: RM Center (5th Floor), 101 Gulshan Avenue, Gulshan-2, Dhaka-1212

📧 Email: cm.bangladesh@airindia.in  |  💬 WhatsApp: 01713-289178 (goFLY)

🕐 Hours: Sunday–Thursday: 10AM–6PM  |  Friday–Saturday: Closed

✈️ Airport: HSIA Terminal 1, 2nd Floor, Room 15  |  0088-02-8962904  |  8932267

🏢 Air India Dhaka City Office — Complete Details

Air India’s Dhaka city office is located at RM Center in Gulshan-2, one of the prime commercial areas in the capital. The office handles all passenger services including ticketing, reservations, refunds, and travel assistance for Bangladeshi travelers.

InformationDetails
Airline Air India (IATA: AI) — Flag Carrier of India | Star Alliance Member
Office Address RM Center (5th Floor), 101 Gulshan Avenue, Gulshan-2, Dhaka-1212, Bangladesh
Office Phone
Fax 00-8802-9348431
Email cm.bangladesh@airindia.in
Official Website www.airindia.com
Working Days Sunday, Monday, Tuesday, Wednesday, Thursday
Office Hours 10:00 AM – 6:00 PM (BST, GMT+6)
Closed Friday & Saturday, Bangladesh Public Holidays
Nearest Landmark Gulshan-2 Circle (Police Plaza Concord), approx. 200m south
Google Maps Get Directions to RM Center →
💡 Best Time to Visit: The office is least crowded between 10:00–11:30 AM. Avoid visiting between 1–3 PM (lunch rush) and after 4:30 PM (closing rush). During Ramadan, office hours may be shortened — call ahead to confirm.
⚠️ Address Clarification: Some older websites still list Air India’s previous Dhaka addresses at Minto Road, Motijheel, or Ruposhi Bangla Hotel area. These are outdated. The current official office has been at RM Center, Gulshan-2 since relocation.

✈️ Air India Airport Office — HSIA Terminal 1

For same-day travel assistance, boarding issues, flight disruptions, or urgent support, Air India operates an airport counter at Hazrat Shahjalal International Airport (DAC).

InformationDetails
Location Hazrat Shahjalal International Airport (HSIA)
Terminal Building No. 1, 2nd Floor, Room No. 15
Kurmitola, Dhaka-1229, Bangladesh
Airport Phone
City Reservations 00-8802-9348691
00-8802-9348635
00-8802-9348502
Operating Hours Active on Air India flight operation days
(Check-in opens approximately 3 hours before departure)
Services Available Check-in assistance, boarding pass issuance, flight delay/cancellation support, baggage queries, special assistance coordination (wheelchair, medical)

📍 Office Location Map

📍 RM Center (5th Floor), 101 Gulshan Avenue, Gulshan-2, Dhaka-1212
Open in Google Maps →

📋 Services at Air India Dhaka Office

🎫 Ticketing & Reservations

  • ✈️ New flight bookings (one-way, round-trip, multi-city)
  • 🔄 Ticket reissuance and date/time changes
  • 🗺️ Route modifications
  • ❌ Cancellations and refund processing
  • 👥 Group bookings (10+ passengers)
  • 🏢 Corporate account management
  • 🎁 Award ticket bookings (Flying Returns miles)

👤 Passenger Services

  • 💺 Seat selection and upgrades
  • 🍽️ Special meal requests (VGML, HNML, CHML, KSML, AVML, etc.)
  • ♿ Wheelchair and mobility assistance
  • 👶 Unaccompanied minor (UM) arrangements
  • 🍼 Infant and bassinet requests
  • 🏥 Medical clearance (MEDA) coordination
  • 🤰 Pregnancy travel documentation

📦 Baggage & Cargo

  • 🧳 Extra baggage pre-purchase
  • 🏌️ Sports equipment and musical instruments carriage
  • 🐕 Pet travel arrangements
  • 🔍 Lost/delayed baggage claims follow-up

📄 Documentation

  • 📋 Flight itinerary letters for visa applications
  • 📧 Ticket confirmations and receipts
  • 🛡️ Travel insurance information
💡 Pro Tip: For visa itinerary letters, bring your passport, PNR (booking reference), and a copy of the embassy’s visa requirements. Processing typically takes 30 minutes to 1 business day.

🛫 Air India Routes from Dhaka

Air India connects Dhaka to major Indian cities with direct flights. Through its Delhi and Mumbai hubs, passengers can access Air India’s global network spanning 100+ destinations.

Direct Routes from Dhaka (DAC)

Destination Flight Time Frequency Aircraft
🇮🇳 Delhi (DEL) ~2h 30m Daily A320neo / A321
🇮🇳 Mumbai (BOM) ~3h 15m 4-5x weekly A320neo
🇮🇳 Kolkata (CCU) ~1h 10m Daily A320 / A319
🌏 Global Connections: Via Delhi hub, connect to London, New York, San Francisco, Toronto, Paris, Frankfurt, Sydney, Singapore, and 40+ other destinations. Star Alliance partners (United, Lufthansa, Singapore Airlines, Thai Airways) extend connectivity to 1,300+ airports worldwide.

💰 Indicative Ticket Prices

Route Economy (One-Way) Economy (Return) Business Class
Dhaka → Delhi ৳18,000 – 28,000 ৳32,000 – 48,000 ৳65,000+
Dhaka → Mumbai ৳22,000 – 35,000 ৳38,000 – 58,000 ৳75,000+
Dhaka → Kolkata ৳12,000 – 18,000 ৳20,000 – 32,000 ৳45,000+

*Prices are indicative and vary based on travel dates, booking class, and availability. Taxes and fees included. For real-time fares, check airindia.com or contact goFLY for a free quote.

⚖️ Dhaka to India — Airline Comparison

Planning to fly from Dhaka to India? Compare Air India with other popular carriers to find the best option for your needs:

Feature ✈️ Air India 🔵 IndiGo 🔴 SpiceJet
DAC → DEL (One-Way) ৳18,000 – 28,000 ৳14,000 – 22,000 ✓ ৳15,000 – 24,000
DAC → CCU (One-Way) ৳12,000 – 18,000 ৳8,000 – 14,000 ✓ ৳9,000 – 15,000
DAC → BOM (One-Way) ৳22,000 – 35,000 ৳18,000 – 28,000 ✓ ৳20,000 – 30,000
Checked Baggage 15–25 kg Free ✓ 15 kg (Saver) 15 kg (Basic)
Cabin Baggage 8 kg 7 kg 7 kg
Seat Pitch 31–32″ ✓ 28–30″ 28–30″
Free Meal Yes (Included) ✓ No (Buy onboard) No (Buy onboard)
Alliance Star Alliance ✓ None None
Miles Program Flying Returns ✓ IndiGo 6E Rewards SpiceClub
Global Connections 100+ cities via DEL ✓ Limited (India focus) Limited (India focus)
Best For Comfort, Baggage, Connections Budget, Frequency Budget travelers
🎯 Quick Recommendation:
Best Value: IndiGo (lowest fares, most frequencies)
Best Comfort: Air India (more legroom, free meals, baggage)
Best for Connections: Air India (Star Alliance network to USA, Europe, Australia)
Best for Medical Travel: Air India (direct Delhi flights, baggage for medical equipment)

📞 Can’t decide? Call goFLY for a free comparison — we’ll find the best flight for your needs.

📞 01713-289177 💬 WhatsApp

🧳 Air India Baggage Allowance

Cabin Baggage (Hand Luggage)

ClassPiecesWeightDimensions
Economy 1 piece 8 kg max 55 × 40 × 20 cm
Business 2 pieces 8 kg each (16 kg total) 55 × 40 × 20 cm each

Checked Baggage

Class / FareDhaka-India RoutesLong-Haul Connections
Economy Saver 15–20 kg 1 × 23 kg
Economy Flex 25–30 kg 2 × 23 kg
Business 35–40 kg 2 × 32 kg

⚠️ Allowance varies by fare type and booking class. Always verify your specific baggage allowance on your e-ticket or at airindia.com/baggage.

Excess Baggage Rates

Extra baggage can be purchased online (cheaper) or at the airport:

  • 💻 Online pre-purchase: ৳700 – 900 per kg (Dhaka-India routes)
  • 🏢 Airport counter: ৳1,000 – 1,200 per kg
💡 Tip: Pre-purchase extra baggage on airindia.com/manage at least 24 hours before departure to save 20-30% compared to airport rates.

💻 Air India Online Services

Service Link Details
Book Flights airindia.com Official booking with multiple payment options
Manage Booking Manage Booking Change dates, select seats, add meals, buy baggage
Web Check-in Web Check-in Opens 48h before departure, closes 2h before
Flight Status Flight Status Real-time arrival/departure information
Flying Returns Flying Returns Loyalty program — earn and redeem miles
Refund Request Request Refund Online refund tracking and requests

📱 How to Complete Web Check-in

  1. Visit Air India Web Check-in (available 48–2 hours before departure)
  2. Enter your PNR (6-character booking reference) and last name
  3. Select passengers for check-in
  4. Choose or change your seat (fees may apply for preferred seats)
  5. Add any special services if needed
  6. Download or email your boarding pass
  7. At airport: proceed to bag drop counter (if checked baggage) or directly to security
✅ Benefits of Web Check-in: Skip long queues, choose your preferred seat, and save 30-45 minutes at the airport. Highly recommended during peak travel periods.

🛂 India Visa for Bangladeshi Citizens

📢 Important Notice: India visa policies for Bangladeshi nationals have been evolving. Always check the latest status before booking your flight. Visit ivacbd.com or hcidhaka.gov.in for official updates.

Current Visa Categories

Visa Type Status Processing Time Requirements
Tourist Visa ⏳ Check IVAC Varies Standard documents, may have restrictions — verify current status
Medical Visa ✅ Available 7–15 working days Hospital appointment/admission letter, medical reports
Business Visa ✅ Available 10–20 working days Company invitation letter, business registration
Transit Visa ✅ Available 5–10 working days Confirmed onward ticket, valid destination visa
Student Visa ✅ Available 15–30 working days University admission letter, financial proof
Employment Visa ✅ Available 20–30 working days Job offer, work permit, company sponsorship

Where to Apply

  • 🏛️ Indian High Commission Dhaka: hcidhaka.gov.in
  • 📋 IVAC (Indian Visa Application Centre): ivacbd.com
  • 📍 IVAC Locations: Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Jessore, Rangpur, Comilla
⚠️ Important Advice:
Do not book flights until your visa is approved or you have confirmed current availability
• Visa policies can change — check IVAC weekly for updates
• Refund policies may not cover visa rejections
• For medical emergencies, expedited processing may be available — contact IVAC directly
💡 Pro Tip: If you’re traveling for medical treatment, get your hospital appointment letter first. Medical visas are generally processed faster and have fewer restrictions than tourist visas.

🗺️ How to Reach Air India Gulshan Office

From Distance Time Best Transport
Gulshan-1 1.5 km 5–10 min Rickshaw, Walk
Banani 2.5 km 10–15 min Rickshaw, Rideshare
Uttara 10 km 25–40 min Rideshare, Metro Rail
Dhanmondi 9 km 30–50 min Rideshare
Motijheel 7 km 25–45 min Rideshare, Bus
HSIA Airport 14 km 30–50 min Rideshare, Taxi
🚇 Metro Rail: If coming from Uttara, take Metro Rail to Agargaon station, then rideshare to Gulshan-2 (15-20 min). This avoids traffic on Airport Road during peak hours.

Parking Information

Limited basement parking available at RM Center. Street parking is difficult in Gulshan-2 area. Rideshare (Pathao, Uber) is strongly recommended.

✈️ About Air India

Air India is the flag carrier airline of India, founded in 1932 as Tata Airlines by aviation pioneer J.R.D. Tata. After decades of government ownership, Air India returned to the Tata Group in January 2022, beginning a new chapter of modernization and expansion.

Key Facts

  • 🏛️ Founded: 1932 (as Tata Airlines)
  • 🏢 Headquarters: New Delhi, India
  • 🤝 Alliance: Star Alliance member (since 2014)
  • ✈️ Fleet: 140+ aircraft (A320, A321, B777, B787 Dreamliner)
  • 🌍 Destinations: 100+ including 40+ international cities
  • 🎖️ Frequent Flyer Program: Flying Returns

Why Choose Air India from Dhaka?

  • Star Alliance Benefits: Earn and redeem miles across 26 partner airlines
  • 🍽️ Indian Hospitality: Authentic Indian cuisine and service on board
  • 💼 Generous Baggage: Higher allowance than most low-cost carriers
  • 🌐 Global Connectivity: Easy connections to USA, Europe, Australia via Delhi/Mumbai
  • 🏥 Medical Travel: Popular choice for patients visiting Indian hospitals
✈️ IATA CERTIFIED TRAVEL AGENCY

Need Help with Air India Booking?

Air India office-এ যেতে পারছেন না? Phone line busy? Weekend-এ urgent ticket লাগবে? goFLY Limited (IATA-certified travel agency) থেকে official rate-এ Air India ticket বুক করুন — বাংলায় সেবা, ঘরে বসেই।

বিষয় Air India Office goFLY Booking Service
Location Gulshan-2 visit required ✅ Phone/WhatsApp — anywhere Bangladesh
Hours Sun–Thu 10AM–6PM ✅ Sat–Thu 10AM–6PM
Weekend ❌ Closed Fri–Sat ✅ Saturday Open
Airlines Air India only ✅ Air India, IndiGo, Emirates, Qatar, All Airlines
Comparison ❌ Cannot compare ✅ Compare all airlines, find cheapest
Payment Cash, Card only ✅ bKash, Nagad, Card, Bank Transfer, EMI
Language English ✅ বাংলা ও English
Price Official airline rate ✅ Same official rate (IATA regulated)

📞 goFLY Contact: 01713-289177  |  01713-289178

💬 WhatsApp: 01713-289178  | 📧 Email: support@goflybd.com

📍 Office: 1 Shukrabad Road, Motiur Nibash, Dhanmondi, Dhaka 1207  |  Directions →

Book directly or through IATA agent — same official rates:

🌐 Air India Official 📞 Call goFLY 💬 WhatsApp

✅ IATA #42337956  |  ATAB #4298  |  ⭐ 4.8★ Google (430+ Reviews)  |  👥 10,000+ Customers

❓ Frequently Asked Questions

Air India Dhaka office এর address কোথায়?

RM Center (5th Floor), 101 Gulshan Avenue, Gulshan-2, Dhaka-1212। Gulshan-2 Circle থেকে প্রায় 200 মিটার দক্ষিণে।

Air India Dhaka office phone number কত?

City Office: 00-8802-9348691, 00-8802-9348635, 00-8802-9348502
Fax: 00-8802-9348431
Airport (HSIA): 0088-02-8962904 | 0088-02-8932267
Email: cm.bangladesh@airindia.in
goFLY (IATA Agent): 01713-289177 | 01713-289178

Air India Dhaka office এর সময়সূচী কি?

Sunday–Thursday: সকাল ১০টা – সন্ধ্যা ৬টা (BST)। Friday ও Saturday বন্ধ। Bangladesh public holiday-তেও বন্ধ থাকে। Ramadan-এ সময় পরিবর্তন হতে পারে।

Air India কোথায় যায় Dhaka থেকে?

Direct flight: Delhi (daily), Kolkata (daily), Mumbai (4-5x weekly)। Delhi ও Mumbai hub এর মাধ্যমে London, New York, Toronto, Sydney, Singapore সহ 100+ destination এ connection পাবেন।

Dhaka to Delhi ticket কত?

Economy one-way: ৳18,000–28,000 (indicative)। Return: ৳32,000–48,000। Exact current fare জানতে goFLY-তে call করুন: 01713-289177 — free quote পাবেন।

Dhaka to Kolkata ticket কত?

Economy one-way: ৳12,000–18,000 (indicative)। Return: ৳20,000–32,000। মাত্র ১ ঘণ্টা ১০ মিনিটের flight — সবচেয়ে কাছের ও সাশ্রয়ী route।

Air India vs IndiGo — কোনটা ভালো?

Air India: Star Alliance member, generous baggage (15-25kg free), free meals, more legroom, better for international connections।
IndiGo: Lower fares, more daily frequencies, newer fleet average।
Verdict: Budget-এ IndiGo, comfort ও connection-এ Air India। goFLY-তে call করুন 01713-289177 — দুটো compare করে দেব।

Online booking করা যায়?

হ্যাঁ। airindia.com এ international card দিয়ে করা যায়। bKash/Nagad/Bank Transfer-এ করতে চাইলে goFLY-তে যোগাযোগ করুন: 01713-289177

Baggage allowance কত?

Cabin: 8 kg (Economy, 1 piece), 16 kg total (Business, 2 pieces)। Checked: 15–30 kg (Economy, fare type অনুযায়ী), 35–40 kg (Business)। সঠিক allowance e-ticket-এ লেখা থাকে।

India visa কি পাওয়া যাচ্ছে?

Medical, Business, Student, Employment visa generally available। Tourist visa-র status পরিবর্তনশীল — সর্বশেষ অবস্থা জানতে ivacbd.com check করুন। Ticket book করার আগে অবশ্যই visa status confirm করুন।

Web check-in কিভাবে করব?

Air India Web Check-in page-এ যান (departure এর 48 ঘণ্টা থেকে 2 ঘণ্টা আগ পর্যন্ত available)। PNR ও last name দিয়ে login করুন, seat select করুন, boarding pass download করুন।

Office phone busy থাকলে কী করব?

সকাল ১০–১১টা বা বিকেল ৪–৪:৩০টায় try করুন। Alternative: goFLY-তে WhatsApp করুন 01713-289178 (Sat–Thu 10AM–6PM) — 30 মিনিটের মধ্যে response পাবেন।

Airport office এ কখন যাব?

Airport office (HSIA Terminal 1, 2nd Floor, Room 15) শুধুমাত্র Air India flight-এর দিন চালু থাকে। Check-in সাধারণত departure এর 3 ঘণ্টা আগে শুরু হয়। Airport phone: 0088-02-8962904

Refund কিভাবে পাব?

Air India office-এ গিয়ে অথবা airindia.com/refund এ online request করতে পারবেন। Refund processing time: 7-21 working days (payment method অনুযায়ী)। goFLY থেকে কেনা ticket-এর refund-এ সাহায্যের জন্য: 01713-289177

🇧🇩 এয়ার ইন্ডিয়া ঢাকা অফিস — বাংলায় সম্পূর্ণ তথ্য

📞 যোগাযোগ

🏢 সিটি অফিস (অফিসিয়াল)

০০-৮৮০২-৯৩৪৮৬৯১

০০-৮৮০২-৯৩৪৮৬৩৫

রবি–বৃহস্পতি ১০টা–৬টা

📞 goFLY (IATA Agent)

০১৭১৩-২৮৯১৭৭

০১৭১৩-২৮৯১৭৮

শনি–বৃহস্পতি ১০টা–৬টা | বাংলায় সেবা

📍 ঠিকানা

RM Center (৫ম তলা), ১০১ গুলশান এভিনিউ, গুলশান-২, ঢাকা-১২১২  |  Google Map →

💰 টিকিটের দাম (আনুমানিক)

  • 🇮🇳 ঢাকা → কলকাতা: ৳১২,০০০ থেকে (সবচেয়ে সস্তা route)
  • 🇮🇳 ঢাকা → দিল্লি: ৳১৮,০০০ থেকে
  • 🇮🇳 ঢাকা → মুম্বাই: ৳২২,০০০ থেকে

⚖️ Air India vs IndiGo

  • সস্তা ভাড়া: IndiGo (৳৮,০০০ থেকে কলকাতা)
  • বেশি ব্যাগেজ: Air India (১৫-২৫ কেজি free)
  • Free খাবার: Air India ✅ | IndiGo ❌
  • আন্তর্জাতিক connection: Air India (Star Alliance)

🛂 ভিসা

Medical, Business, Student visa available। Tourist visa-র জন্য ivacbd.com check করুন। টিকেট কেনার আগে visa confirm করুন।

🧳 ব্যাগেজ

Economy: ১৫–২৫ কেজি checked, ৮ কেজি cabin। Business: ৩৫–৪০ কেজি checked, ১৬ কেজি cabin।

📱 এখনই বুকিং করতে: ০১৭১৩-২৮৯১৭৭ এ call করুন অথবা WhatsApp করুন — বাংলায় সেবা, ৩০ মিনিটে e-ticket

📌 Quick Contact Summary

🏢 Air India Dhaka Office (Official)

📍 RM Center (5F), 101 Gulshan Ave, Gulshan-2
☎️ City: 00-8802-9348691 | 9348635 | 9348502
✈️ Airport: 0088-02-8962904 | 8932267
📠 Fax: 00-8802-9348431
📧 cm.bangladesh@airindia.in
🌐 airindia.com
🕐 Sun–Thu 10AM–6PM | Fri–Sat Closed

🔴 Line busy? Call goFLY: 01713-289171

✈️ goFLY Booking Service (IATA Agent)

📞 01713-289177
📞 01713-289178
💬 WhatsApp
📧 support@goflybd.com
📍 1 Shukrabad Rd, Dhanmondi, Dhaka 1207
🕐 Sat–Thu 10AM–6PM

✅ IATA #42337956 | ⭐ 4.8★ Google | bKash/Nagad OK | বাংলায় সেবা

✈️ Ready to Book Air India?

Choose your preferred booking method — same official fares either way:

🌐 Air India Official Website 📞 Call goFLY 💬 WhatsApp goFLY

goFLY: IATA #42337956 | ⭐ 4.8★ Google (430+ Reviews) | bKash/Nagad/EMI Available | বাংলায় সেবা

This page is maintained by goFLY Limited (IATA #42337956), an independent IATA-certified travel agency registered in Bangladesh.

Not affiliated with Air India. Official Air India contacts verified above. For official services, visit airindia.com

Information verified from: HSIA Airlines Directory, Indian HC Dhaka, IVAC, Multiple verified travel sources

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