DMCA Copyright Policy

Last Updated: December 17, 2025
Effective Date: December 17, 2025
Version: 2.0


Quick Summary

Key points about our DMCA policy:

📋 We respect intellectual property rights
📋 Copyright owners can report infringement
📋 We respond to valid DMCA notices
📋 Consider fair use before filing a complaint
📋 Filing a complaint requires personal information
📋 We may remove infringing content when appropriate
📋 Questions? Contact support@goflybd.com


Introduction

This Digital Millennium Copyright Act (DMCA) Policy applies to the goflybd.com website (“Website”), operated by goFLY Limited (“we,” “us,” “our”), and its related products and services (“Services”). This Policy outlines how we handle copyright infringement notifications and how you can submit a complaint if you believe your copyrighted work has been infringed.

We are committed to protecting intellectual property rights and encourage our users and their authorized agents to do the same. We will respond promptly to valid copyright infringement notifications in compliance with applicable copyright laws, including the Digital Millennium Copyright Act (DMCA) and other international copyright laws.

Important: This DMCA Policy should be read together with our:


Table of Contents

  1. Copyright Policy Overview
  2. What is DMCA?
  3. What to Consider Before Filing a Complaint
  4. Understanding Fair Use
  5. Copyright Infringement Notifications
  6. DMCA Notice Requirements
  7. How to Submit a DMCA Notice
  8. Our Response to DMCA Notices
  9. Counter-Notification Process
  10. Repeat Infringers Policy
  11. Limitations and Disclaimers
  12. False Claims and Misrepresentation
  13. Changes and Amendments
  14. Contact Information

1.1 Our Commitment

goFLY Limited respects the intellectual property rights of others and expects our users to do the same. We take copyright infringement seriously and have implemented this policy to address copyright concerns promptly and effectively.

1.2 Scope of This Policy

This DMCA Policy covers:

  • Content posted on our website
  • User-generated content
  • Images, text, videos, and other media
  • Travel guides, articles, and blog posts
  • Website design elements

1.3 Our Role

As a service provider, we:

  • ✅ Respond to valid DMCA notices
  • ✅ Remove or disable access to infringing material when appropriate
  • ✅ Notify affected users when possible
  • ✅ Process counter-notifications fairly
  • ✅ Maintain a policy for repeat infringers

2. What is DMCA?

2.1 Digital Millennium Copyright Act

The Digital Millennium Copyright Act (DMCA) is a United States copyright law that provides a legal framework for addressing online copyright infringement. While goFLY Limited is based in Bangladesh, we respect international copyright laws and follow DMCA procedures as a best practice.

2.2 Key DMCA Provisions

The DMCA provides:

  • Safe harbor protection for service providers who respond appropriately to infringement notices
  • Notice and takedown procedures for copyright owners to request removal of infringing content
  • Counter-notification procedures for users who believe content was wrongly removed
  • Penalties for misrepresentation in copyright notices

2.3 Applicable Laws

Our copyright policy also complies with:

  • Bangladesh Copyright Act, 2000
  • International copyright treaties
  • Berne Convention principles

3. What to Consider Before Filing a Complaint

3.1 Important Considerations

Before submitting a copyright complaint, please carefully consider the following:

ConsiderationDetails
Fair UseDoes the use qualify as fair use? (See Section 4)
OwnershipDo you own the copyright or are you authorized to act on behalf of the owner?
InfringementIs the material actually infringing your copyright?
Personal InformationAre you prepared to provide your personal information?
Legal ConsequencesAre you aware of the legal implications of filing a false claim?

3.2 Seek Legal Advice

If you are unsure whether the material you are reporting is actually infringing, we strongly recommend consulting with an attorney before filing a complaint. Filing a false DMCA notice can have legal consequences.

3.3 Privacy Concerns

The DMCA requires you to provide your personal information in the infringement notice. If you are concerned about privacy, you may:

  • Hire an agent to submit the complaint on your behalf
  • Use a business address instead of a home address
  • Consult with a legal professional about privacy options

3.4 Good Faith Requirement

You must have a good faith belief that:

  • The use of the material is not authorized by the copyright owner
  • The use is not authorized by the copyright owner’s agent
  • The use is not permitted by law

4. Understanding Fair Use

4.1 What is Fair Use?

Fair use is a legal doctrine that allows limited use of copyrighted material without permission from or payment to the copyright owner. Fair use is intended to balance the rights of copyright holders with the public’s interest in free expression and access to information.

4.2 Fair Use Factors

Courts consider four factors when determining fair use:

FactorConsiderations
1. Purpose and CharacterIs the use commercial or educational? Is it transformative?
2. Nature of WorkIs the copyrighted work factual or creative?
3. Amount UsedHow much of the work was used? Was it the “heart” of the work?
4. Market EffectDoes the use harm the market for the original work?

4.3 Common Fair Use Examples

Fair use may apply to:

  • Criticism and commentary – Brief excerpts for review or analysis
  • News reporting – Limited use for reporting current events
  • Teaching – Educational use in classroom settings
  • Research – Scholarly research and analysis
  • Parody – Transformative satirical works

4.4 Fair Use is NOT Automatic

⚠️ Important: Fair use is determined on a case-by-case basis. Simply adding a disclaimer like “no copyright infringement intended” does NOT automatically make something fair use.


5.1 Who Can File a Notification?

A copyright infringement notification may be filed by:

  • ✅ The copyright owner
  • ✅ An authorized agent of the copyright owner
  • ✅ A legal representative with power of attorney

5.2 What You Can Report

You can report:

  • Unauthorized copying of your text, articles, or blog posts
  • Unauthorized use of your images or photographs
  • Unauthorized use of your videos or multimedia content
  • Unauthorized reproduction of your creative works
  • Substantial copying that exceeds fair use

5.3 What Constitutes Infringement?

Copyright infringement occurs when someone:

  • Reproduces your copyrighted work without permission
  • Distributes copies of your work without authorization
  • Creates derivative works based on your copyrighted material
  • Publicly displays your work without permission

6. DMCA Notice Requirements

6.1 Required Elements

To be valid, your DMCA notice must include ALL of the following:

RequirementDescription
1. Identification of WorkIdentify the copyrighted work you claim has been infringed
2. Identification of MaterialIdentify the specific material that is infringing (provide URL)
3. Contact InformationProvide your name, address, phone number, and email
4. Good Faith StatementState that you have a good faith belief the use is not authorized
5. Accuracy StatementState that the information in the notice is accurate
6. Authority StatementState that you are authorized to act on behalf of the copyright owner
7. Physical/Electronic SignatureProvide a physical or electronic signature

6.2 Detailed Requirements

1. Identification of the Copyrighted Work:

  • Describe the copyrighted work clearly
  • If multiple works, provide a representative list
  • Include registration number if registered

2. Identification of Infringing Material:

  • Provide the exact URL where the material appears
  • If multiple URLs, list all of them
  • Describe the material specifically enough for us to locate it

3. Contact Information:

  • Full legal name
  • Mailing address
  • Telephone number
  • Email address

4. Good Faith Statement:
“I have a good faith belief that use of the copyrighted materials described above on the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law.”

5. Accuracy Statement:
“I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”

6. Signature:

  • Physical signature (scanned)
  • Electronic signature (typed full name)
  • Digital signature

6.3 Incomplete Notices

If your DMCA notice is incomplete or does not meet the requirements, we may:

  • Request additional information
  • Reject the notice
  • Take no action

7. How to Submit a DMCA Notice

7.1 Submission Methods

You may submit your DMCA notice via:

MethodDetails
Emailsupport@goflybd.com (Subject: DMCA Notice)
Contact Formhttps://goflybd.com/contact-us/
MailgoFLY Limited, DMCA Agent
1 Shukrabad Road, Motiur Nibash
Dhaka – 1207, Bangladesh

7.2 Email Subject Line

When submitting via email, use the subject line:
“DMCA Copyright Infringement Notice – [Your Name/Company]”

7.3 Submission Template

You may use the following template:

DMCA Copyright Infringement Notice

1. Identification of Copyrighted Work:
[Describe your copyrighted work]

2. Identification of Infringing Material:
[Provide URL(s) of infringing content]

3. Contact Information:
Name: [Your full legal name]
Address: [Your mailing address]
Phone: [Your phone number]
Email: [Your email address]

4. Good Faith Statement:
I have a good faith belief that use of the copyrighted materials described above on the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law.

5. Accuracy Statement:
I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

6. Signature:
[Your signature and date]

7.4 Processing Time

We will:

  • Acknowledge receipt within 2 business days
  • Review the notice within 5 business days
  • Take action within 7 business days if the notice is valid

8. Our Response to DMCA Notices

8.1 Review Process

Upon receiving a DMCA notice, we will:

  1. Verify Completeness – Check if the notice meets all DMCA requirements
  2. Assess Validity – Evaluate if the claim appears legitimate
  3. Locate Content – Find the allegedly infringing material on our website
  4. Determine Action – Decide on appropriate response

8.2 Possible Actions

ActionWhen Applied
Remove ContentFor clear infringement cases
Disable AccessFor content pending investigation
No ActionFor incomplete or invalid notices, or fair use cases
Request ClarificationFor unclear or incomplete notices

8.3 Notification to Users

If we remove or disable content, we will make a good-faith effort to:

  • Notify the user who posted the content
  • Provide them with a copy of the DMCA notice
  • Inform them of their right to file a counter-notification

8.4 No Obligation

We reserve the right to:

  • Take no action if the notice is invalid
  • Request additional information before acting
  • Consult legal counsel before making decisions
  • Forward the notice to the user for response

9. Counter-Notification Process

9.1 Your Right to Counter-Notify

If you believe your content was wrongly removed due to a DMCA notice, you have the right to file a counter-notification.

9.2 Counter-Notification Requirements

A valid counter-notification must include:

RequirementDescription
IdentificationIdentify the material that was removed and its location
Your InformationName, address, phone number, email
Consent StatementConsent to jurisdiction of federal court (if applicable)
Good Faith StatementState you believe removal was a mistake or misidentification
Penalty StatementState under penalty of perjury that information is accurate
SignaturePhysical or electronic signature

9.3 Counter-Notification Process

  1. Submit your counter-notification to support@goflybd.com
  2. We will forward it to the original complainant
  3. If they do not file a lawsuit within 10-14 business days, we may restore your content
  4. If they file a lawsuit, we will wait for the court’s decision

9.4 Risks of Counter-Notification

⚠️ Warning: Filing a counter-notification may:

  • Expose your contact information to the complainant
  • Result in legal action against you
  • Have legal consequences if you misrepresent facts

10. Repeat Infringers Policy

10.1 Our Policy

goFLY Limited maintains a policy to terminate accounts of repeat infringers in appropriate circumstances.

10.2 What Constitutes Repeat Infringement?

A repeat infringer is a user who:

  • Has received multiple valid DMCA notices
  • Has had content removed two or more times
  • Continues to post infringing content after warnings

10.3 Actions Taken

For repeat infringers, we may:

  • First offense: Warning and content removal
  • Second offense: Temporary suspension
  • Third offense: Account termination

10.4 Appeal Process

Users may appeal termination decisions by:

  • Submitting a written appeal to support@goflybd.com
  • Providing evidence that removals were improper
  • Demonstrating good faith compliance going forward

11. Limitations and Disclaimers

11.1 No Duty to Monitor

We are NOT obligated to:

  • Monitor all content on our website
  • Proactively seek out infringing material
  • Make legal determinations about fair use

11.2 No Legal Advice

This policy does NOT constitute legal advice. We cannot:

  • Determine if your copyright has been infringed
  • Advise whether a use qualifies as fair use
  • Provide legal counsel on copyright matters

11.3 Not Responsible for Disputes

We are not responsible for:

  • Disputes between copyright owners and users
  • Legal costs incurred in copyright disputes
  • Damages resulting from removed content
  • Consequences of false DMCA claims

11.4 Reservation of Rights

We reserve the right to:

  • Refuse to process incomplete notices
  • Take no action on invalid claims
  • Modify this policy at any time
  • Seek legal counsel before making decisions

12. False Claims and Misrepresentation

12.1 Penalties for False Claims

Under the DMCA (Section 512(f)), anyone who knowingly makes a material misrepresentation in a DMCA notice or counter-notification may be liable for:

  • Damages incurred by the alleged infringer
  • Attorney’s fees
  • Court costs

12.2 What Constitutes Misrepresentation?

Misrepresentation includes:

  • Falsely claiming to own a copyright
  • Falsely claiming material is infringing
  • Falsely claiming content was removed by mistake
  • Providing false contact information

12.3 Our Right to Report

We reserve the right to:

  • Report suspected false claims to authorities
  • Ban users who submit false claims
  • Seek legal recourse against bad faith actors

13. Changes and Amendments

13.1 Right to Modify

We reserve the right to modify this DMCA Policy at any time. When we do, we will:

  • Update the “Last Updated” date at the top of this page
  • Post the updated policy on our website
  • Notify users of material changes when appropriate

13.2 Effective Date

Changes take effect immediately upon posting unless otherwise stated.

13.3 Your Responsibility

You are responsible for reviewing this policy periodically to stay informed of updates.

13.4 Version History

VersionDateSummary
1.0January 2, 2025Initial DMCA policy released
2.0December 17, 2025Comprehensive update with expanded procedures

14. Contact Information

DMCA Agent Contact

For all copyright-related inquiries, DMCA notices, and counter-notifications, please contact:

goFLY Limited – DMCA Agent

Office Address:
1 Shukrabad Road Motiur Nibash
Beside New Model Degree College
Opposite of Metro Shopping Mall
Dhanmondi, Dhaka – 1207, Bangladesh

Contact Channels

ChannelDetailsBest For
Emailsupport@goflybd.comDMCA notices, counter-notifications
Contact Formgoflybd.com/contact-usGeneral copyright inquiries
Phone+880 9639-203090Urgent copyright matters
WhatsApp+880 1713-289178Quick questions

Business Hours

DayHours
Sunday – Thursday10:00 AM – 6:00 PM (BST)
Saturday10:00 AM – 6:00 PM (BST)
FridayClosed

Email Subject Lines

Please use appropriate subject lines:

  • DMCA Notice: “DMCA Copyright Infringement Notice – [Your Name]”
  • Counter-Notification: “DMCA Counter-Notification – [Your Name]”
  • General Inquiry: “Copyright Inquiry – [Brief Description]”

Related Policies

For complete information about using our services, please also review:


Important Legal Notice

This DMCA Policy is a legally binding document. By using our website, you agree to comply with this policy. Copyright law is complex, and this policy is designed to comply with applicable laws while protecting the rights of all parties involved.

If you have any questions about copyright law or this policy, we strongly recommend consulting with a qualified attorney.

goFLY Limited respects intellectual property rights and is committed to responding appropriately to valid copyright concerns.


goFLY Limited
IATA Certified • ATAB Member • Civil Aviation Licensed
Serving 10,000+ Happy Travelers Since 2017

🌐 www.goflybd.com
📞 +880 9639-203090
📧 support@goflybd.com


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